The bed was very comfortable and the shower was really good. Lovely old building in beautiful location

The room was a long way from check in, through corridors to a lift that went 2 floors, we were on the 3rd. The air conditioning unit, or fans which we turned off as the room was too cold, was above us in the ceiling. It whirred loudly all night. It could not be turned off. I did not sleep well if at all. We had to wait a while to be seated for breakfast which was not hot at all, the tea tasted like coffee? We also couldn't use the pool outside of check in/out times, I didn't check in till 10.30pm as we were attending a wedding...so we spent £250 for 10 hours in a noisy room with a cold breakfast. I wouldn't reccomend. I brought this up at check out, and was told 'thanks for letting us know '

Pendley Manor is a lovely hotel to relax in, there were many little corners, aside from my room, where I could sit and read/watch TV on my phone and just chill. I also enjoyed walking around some of the grounds.

I was unable to find a menu anywhere for the restaurant, I consequently only had dinners in the bar, The restaurant has to be booked and without being able to see what food would be available and at what price, I was unwilling to book. I would also have liked to be able to find a map of the grounds as it is supposedly many acres, but I was only able to walk around a fairly small area. Both of these things, a menu and a map would surely be able to be put on the TV, as there was a personalised message to me on the TV in my room on arrival, so surely it would be simple to add these.

I am still under a pleasant impression of my stay at the hotel. It is a beautiful building, which is 150 years old. We were checked in a little early, which was nice. The separate lobby and restaurants are beautiful, and the rooms are modern and tasteful. Very nice and polite staff at the reception and restaurants. A pleasant atmosphere with peacocks is created outside. The food was very tasty, especially the steak. We were allowed to order from the restaurant when we were sitting at the bar, because you need to book dinner in advance. But the desserts were very mediocre. The only thing I didn’t like was that we couldn’t book a massage at the spa even a few days in advance.

The interior decor was far more modern/ updated than the photos suggested - in a good way. I’d managed my expectations based on location and price so everything surpassed what I’d expected. All the staff were so friendly and accommodating. The food was a high standard - lunch, room service and breakfast. The rooms were modern and comfortable. There wasn’t as much to do in the grounds as we thought - so if I went again I’d make the most of the local national trust. For a relaxing night away with a friend it was perfect. I personally loved all the peacocks.

The exterior could do with better restoring/ modernisation to fit in with the standard of inside. Perhaps adding more onsite activities could entice people as a destination.

Perfect hotel for a family. The staff were very welcoming and kind with our children (5 and under). Great indoor pool, very clean and not too busy.

The pool changing rooms were out of order. When I asked the spa staff (receptionist) what we do she was very vague and looked as confused as I was!

Quiet location helpful smiling professional friendly staff. Large comfortable beds in rooms with good facilities.Excellent clean swimming pool, sauna and steam room plus a gym I didn't visit. Food of high standard, menu -fresh variety of well presented beautifully cooked food with attentive staff in restaurant and bar. Easy parking. Walk in the grounds (need suitable footwear) - many spectacular trees, everyone's fascinated by the many peacocks. Seasonal decorations. You can walk, drive or borrow a bike to see surrounding area including picturesque, Tring with church, park, cafes, bookshops and the amazing zoological museum. There is also a small theatre in the grounds and maybe outdoor plays in the summer although we didn't see the programme of events.

In rural location -we didn't have any information about the hotel or area in our room and nothing available in reception but could look on my mobile. A small paper map of hotel grounds footpaths and key roads would have been useful.and plays, places of interest or exhibitions to visit. There was a canal nearby but we could find it.

The hotel was busy which surprised me for January. But the staff were all brilliant and helpful and everyone had a smile for us. The rooms were lovely, the beds wonderfully comfortable, the showers excellent. We used the games room (pool, table tennis and table football) and the pool, sauna and steam room. All in good condition and clean. The breakfast was excellent and well worth the money. We were there for a double birthday and all made to feel very special.

The family friendly splash time in the pool is an excellent idea (5pm-9pm), but it was late and would have been much easier a little earlier - leaving the pool to adults in the evening.

Loved the restaurant and food, was really nice. The room was very comfortable and clean

The shower in the room wasn't working great, the water did not come from all aspects so wasn't an enjoyable shower. Also, once we had paid we were told the swimming pool had been closed and wouldn't be available until the following day if chlorine levels were right. As we were only there for one night I was quite disappointed as this is something we wanted to do. It also wasn't ready I believe by the time we were checking out at 11am, The bar was lovely, but as it was so quiet they closed at 10.30pm instead of 11pm as normal.

Beautiful hotel, lovely relaxed atmosphere. Welcoming staff wherever we were. Nicely renovated. Lovely mix of old and new. Ate in the hotel both evenings. Bar on our first night and main restaurant the second. Both really good and nice to have option for different settings each night.

Breakfast finished at 10:30 at the weekend, but if you arrived after 10 items were not being replaced. I asked several times for bread, the pastries tray was not restocked and was empty. We had paid for bed and breakfast, but did not get value for money with breakfast.

The room looked as though it had been recently renovated and was beautifully decorated - room 273. The bed/mattress was quite soft, but very comfortable for us. Bathroom was newly renovated as well and plenty of hot water. Buffet breakfast had a good selection of hot and cold items. All the staff were very friendly.

We stayed in the main manor house on the second floor above the reception. There isn't a lift in the hotel so we had a lot of stairs (48!) up to our room. It you have limited mobility, I would request a room on the lower floors. Breaktfast was included in our room rate so was great. Although a fantastic selection available - £22 for breakfast is rather expensive. If you want to then have a special item - like eggs benedict - there is an additional charge of £6.50 - making it £28.50.