WI-FI signal is weak on 2nd and 3rd floors

I had the pleasure of staying at this hotel recently, and I must say, it was a wonderful experience. The staff were exceptionally welcoming and friendly, which set the tone for a great visit. We stayed in the Presidential Suite, which was both cozy and spacious, offering plenty of room for us to continue celebrating a birthday party after leaving the banquet space (due to the music curfew at 11 PM). It was the perfect setting for a relaxed and intimate gathering with some of our guests. The bed was incredibly comfortable, ensuring a great night’s sleep, and breakfast the next morning was excellent—delicious and satisfying! Overall, this hotel met the expectations in terms of service, comfort, and hospitality. I would gladly recommend it to anyone looking for a memorable stay.

n/a

Breakfast was superb. Variety and freshness. They also opened the terrace as the weather was warm, and the view over the lake and the garden was fantastic. The room and bathroom were bigger than expected, with nice view. No charge for car parking. Restaurants and Cafes very close by car, nice and comfortable. I booked a massage and it was very good, masseur spoke English as well. It was easy and practical, the place is just upstairs 2 floors, and you can wear the robes and slippers provided in the room.

The garden could have some dim/led lights so guests can enjoy a stroll on the garden and lake after dinner. It is so dark that walking alone was a bit scary.

Staff were great. Lovely and helpful. The room was big and had all you would expect for what we paid. The bed was comfy. The restaurant was exceptional ... fantastic food (the duck breast deserves a Michelin star). It was my wife's birthday, and the staff surprised us with a small bday cake. The serving staff went above and beyond. The evening view of the lake was beautiful with dinner. Only slight criticism ... ver limited wine list with poor reds and only 2 did whites (a German Riesling and a NZ sauv blanc). Before booking I had read online about their fantastic in house sommelier. There was no evidence of any sommelier when we had wine. I noticed in the baltics that wines are poor ... how come? Surely tax free choices from regions as far apart as The Balkans & Portugal! Free onsite parking is also a big plus.

Nothing ... the hotel is great, sort out the wine list in the restaurant!

The hotel is located in a beautiful place, has enough parking spaces and an elevator. I requested a crib, and it had been prepared - and as the room was huge, we had plenty of room despite the baby crib. Breakfast was tasty and with multiple options. Front desk staff was friendly and helpful. Would love to stay again!

The hallways and the room were a little too dark for my liking. And due to the location, the traffic background noise never stops.

We like everything. The hotel personnel was polite, the room was nice, the dinner was really cool: it seems there are many people come from city to have a dinner in this hotel because of advanced kitchen. For us this hotel became an ideal place to make a night-stop during long car travel trip from Finland to south. Same place we stayed on the way back.

I personally have no idea what to improve. Guess all the previous "what can be improved" comments were implemented.

breakfast variety was superior, definitely exceeded out expectations. I have never seen such huge variety of food. Booked room was wonderful. SPA booking that we chose for a couple massage was relaxing and we both enjoyed it a lot.

There is only one size for the bath robes they offer, which is a S-L size. Even though the hotel offers spa & massages for men - no man a normal size could fit in any of those robes. When calling reception, answer was - that is our only size. Question is - for such a beautiful hotel that offers these type of commodities... WHY? That is definitely something they should think about as my partner did not feel comfortable..

I was positively impressed with hotel quality. Yes, 4 stars, but not always stars represent the reality. + Clean room, convenient bed. + Positive & respectful employees, :) +++ Special thanks you to Chef & kitchen employees, such reach and interesting breakfast. Usually, I don't eat breakfast, because selection is boring and very typical. In Baltvilla, selection of meals was very interesting and tasty. You can see that chef, really thought about the guests.

We could have stayed longer.

Nice clean room - always a good start! The beds were comfy and we had the option of an additional bed if required. Heating and air conditioner in room which was good as we needed the heating when the weather got cold. There was a TV on the wall with Wi-Fi and some on demand services which I didn’t personally use. There was a desk in the room too which was useful and a kettle, mugs, wine glasses and a mini bar so everything you need. Friendly and helpful staff both at reception and in the restaurant. They helped me book an extra night and spoke perfect English so it was very easy. Nice breakfast provided, mix of hot and cold foods, salads, cereals, pastries and drinks. Choices of food changed a little bit daily so nice to have some variety. Lobby area was clean and nice with nice clean toilets and a small area for children to play. Lovely restaurant with nice food at reasonable prices and some beautiful heaters. Outside area was immaculate with a nice children’s playground and lovely walks. On the shores of a beautiful lake with a small beach - sadly we came when it wasn’t warm enough to swim but I bet it’s fantastic in summer! I shall definitely return on my next trip to Latvia.

Nothing

The first thing you feel when you come to BaltVilla is the delicious forest air! Inside, the interior is cosy and interesting, decorated with paintings by contemporary(?) artists. The staff is attentive and friendly. Everywhere is clean. There are facilities for children - children's corner, mother-child room, etc. Also, you can go down to the lake to the children's playground. The breakfasts are delicious, with some original dishes - a herring sandwich, for example. Great view from the veranda! The rooms are spacious, cosy and overlook the forest. The noise of the road does not disturb. There's an electric kettle and tea in the room. Comfortable bed and furniture in the rooms and throughout the hotel. The location turned out to be convenient enough for our purpose - to attend a concert in Meza Park. However, only if you have a car.

Noise from the road spoils the experience a bit. The bathroom in the room is poorly ventilated. I would really like to have a fan in the extractor. I also prefer washing with soap rather than shower gel. The layout of the shower cubicle is a bit odd. The sound insulation is not ideal. The room lacks a luggage cupboard and chairs for clothes. Few children's channels on TV. A car is a desirable means of transport.