Lauren at your front desk was extremely helpful and courteous to us. My compliments to her hotel management in hiring such an impressive employee. Lauren is a compliment to Courtyard. Also, the two gentlemen that met us when we walked in were friendly and very positive. This was about 5:00PM on Friday, May 30th. The one gentlemen helped me update my Bonvoy membership card and points. He actually took interest in making my card right by me. (Names??) Both gentlemen were very kind and welcoming.

Screen Door in our Room 225 was broken between the porch and hard glass door. A number of the electric outlet plates for charging cell phones were loose and came off in our hand. These were located on either side of the bed.

Nice hot tub.

Bed hard as a rock.

The location is really good near the lake Erie and several nice restaurants.

The price should include a breakfast option to make the guest's life easier before departure. Our room was clean and comfortable however the bathtub was too much slippery likely due to excess of cleaning substances that my son almost hurt himself while taking his shower. Please be advised to watch out carefully this otherwise it may expose other guests to additional unexpected issues.

The location was convenient and close to eating options. There was a small restaurant that catered for light meals and a cooked breakfast. The staff were friendly and helpful.

Carpets in the hallways have stretched creating some raised areas which will need to be re-stretched. The flooring area outside of the pool in the hall way was constantly wet which created some slip concerns.

Everything The friendly and helpful staff The location amenities and the nice clean rooms One of the best places I have ever stayed at Very peaceful and quiet and very laid-back atmosphere Holly is one of the best employees they have Goes out of her way to answer or solve anything that you might need

I liked everything

I thought when I reserved the hotel, it said breakfast. I assumed it was free like most places but I misunderstood

One of our rooms smell a little more unpleasant than the other. Kind of a musty smell, damp

Easy to reserve. Holly checked us in. Both ladies at the front desk were exceptionally nice and welcoming, they talked and joked with us. They were fantastic !

Room 405 has blood soaked into one of the mattresses and there was blood on the comforter. It was disgusting. The room has 2 queens and we were tired from driving all day so we slept in the clean bed.

Very comfortable and convenient

Bistro is ridiculously overpriced. One bagel is $7.59! Pavers is four minutes away by car. Bagel = $1.79.

Coffee in the lobby was good. Nice pool and gym.

It was old and dingy in parts. The tv in the room was very small and old.

I really enjoyed the staff they was nice and helpful. I also would like to give a big thank you or a shoutout to Shelby she was amazing and made the stay pleasurable and I wouldn’t mind coming back any day.

The prices are a bit high.