The location was perfect for the area. We loved the room which was very clean and modern. The bed was super comfortable. There were a few boutique shops located in the hotel and a very nice restaurant. The staff was very friendly and informative. We also found a concert happening next to the hotel that we were pleasantly surprised about. We had a fantastic time at this property and hope to stay here again.

I would have liked to have a bedside table on both sides of the bed for my phone.

The building was Beautiful, and it was so cool to see all the historical details. The beds and pillows were very comfortable. The staff was very friendly. Broadway Grill & Games was a fun addition!

We were very excited to use the pool & sauna, only to find out it was closed due to storm damage. At least we had the bar & arcade to entertain us. The bathroom in our room was a bit tight, and the sink was oddly outside of the actual bathroom.

This is a very cool hotel. It’s clean, the staff is friendly, the rooms were spacious and updated, the restaurant and bars were amazing, and the hotel had a very upscale feel.

The only thing we didn’t like was that the pool was closed when we were there. My son and I bought swim suits just for our stay and couldn’t use them.

Beautiful building

The prtinted vaping signs everywhere was a bit tacky, maybe make some official signs or make your policy known elsewhere, both chairs in our room were dirty, maybe cleaners missed cleaning them, rest of the room was clean though. Pillows were average at best. I would stay there again 100%.

Breakfast in the dining room was exceptional. We sat looking out over the Black River and Lake Erie. We had the best pancakes that we can remember having. The service was friendly and attentive.

Excellent location and lake view. Easy parking. Clean.

Room had loud mechanical noise all night. Also was too cold and thermostat would not reset to warmer temperature.

The location was excellent. Rooms were clean. Staff was friendly and accommodating.

Rooms were a little pricy and I did not like the fact that they advertised breakfast included but it was an additional $10 charge.

Loved the location, very reasonably priced for last minute booking

Wanyed to explore more in the hotel but it wasnt the hotel fault. Had a severe storm the day before that knocked out alot of power for businesses

Place was perfect, bed was cozy and comfortable, The hotel had everything you needed imo, felt safe as well so that’s a +

Bit too expensive.

I stayed in the bridal suite the weekend of my wedding, which took place in the event center of the hotel. The event staff did a great job to ensure that my ceremony and reception went as planned so I could enjoy my day without worry. The bridal suite, event center and the rooftop have great views of the surrounding waterfront. I enjoyed every aspect of my stay at the hotel.