The staff is exceptional. We were delighted to learn that this hotel is a privately owned venture. They do an exceptional job of making clients feel welcome. However, I feel as though I were mislead by either the Booking.com app or the hotel. I assumed that the room had been paid for on the Booking.com app when I gave them my credit card number. Only to find out when arriving at the hotel that the fees had not been collected. Someone is "pulling" a tricky statement on the Booking.com website; tossing around the word "non-refundable". In any case, I did need to reschedule our visit and the folks at Grass Valley Courtyard were extremely accommodating. I'd stay there again anytime.

Maybe the confusion on the Booking.com website???

My stay at the Grass Valley Courtyard Suites was wonderful! Rooms were nicely located in smaller buildings placed around the property, making for a greater level of privacy. Courtyard and fountain were lovely, parking was easy. The staff at the front desk were extremely friendly and helpful. The breakfast was terrific! Bed and pillows were extremely comfortable, heater in the room was quiet and easy to work. Price of room was very reasonable. Overall, we had a lovely experience and I would definitely stay there again and again and again! Centrally located, and a great cafe right across the street. Thank you so much!

Nothing, really. Our experience was amazing!

Lovely room with excellent beds and bedding. Very quiet location and good sound dampening between rooms. Breakfast and evening reception offerings, but we are usually out and about at those times. Check in was smooth and my request for a quiet ground floor room was already set up. Coffee in room is a canister of ground, which is yummy and much better for the planet than the usual prepackaged individual servings found most hotels.

For tall people the toilet is very very very very low, like mid shin height. Next time I'll see if there is an ADA room with appropriately sized facilities.

The women that keep Grass Valley Suites going are genuinely some of the nicest people I have met. I started my check-in with the worst scenario: leaving my phone in my uber. I was a complete mess, but Kyra did everything to get in touch with the uber driver and helped me put in a missing item report whilst using her work email and even personal phone. Diana’s humor helped ground me till i thankfully was able to get my phone back the same night. Carol is also a sweetheart and oh so kind! Additionally, the room was spacious and clean, and the bed, very comfortable. There is a teeny cat named Teetee that lounges at the front, and also a friendly therapy dog named Precious that you would be oh so lucky to encounter (except that you might get trapped rubbing her belly for quite some time if you lack the willpower to leave…or in my case, lose your phone and can’t be bothered to do much else except wait in the front lounge) So if you are in Grass Valley, i would 100% recommend staying here. There is a personal touch with the staff that you will not get at a chain hotel.

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My husband and I have wanted to stay at this beautiful and charming Inn for a while now. We can’t wait to visit again. Not that far from where we live ~ Napa. We are long time Sierra Starr Wine Club members !!! Thank you for the most lovely time. Ohhhh the room was wonderful ~ the breakfast/made to order omelette ~ was exceptional. Cheers !!!

Everything was super great. The Lobby Ladies were very sweet and recommended places to visit during our stay. Ohhhh and the smiles were fabulous. Not one complaint at all.

The suite was very large and super comfortable. This is by far the best place I stayed in. All the staff were very helpful and friendly, and it just felt so welcoming. It was 100 degrees outside and when we walked in to our room it was nice and cold. The breakfast was good, and the refreshments and snacks in the evening were great after a long day. I will definitely be back here

There wasn't much that I didn't like. But if you want to cook yourself inside the suites kitchen then you will need to bring your own spices etc. The rooms are very clean except for behind the furniture. I had dropped something behind the nightstand, and it was very dirty and dusty.

The location was perfect! It was a walkable distance from all of our activities in downtown grass valley. It was a cute town to walk about while also being very quiet during night hours. The staff was very accommodating and welcoming. They made me feel appreciated as a guest. Breakfast was delicious and offered a wide variety as well as the complimentary wine and hors d’oeuvres. I look forward to stays in the future!

The staff was very helpful and thoughtful. We stayed 2 nights. Breakfast was included and I was amazed the staff remembered what I had for breakfast the day before and she asked if I would like the same thing. The dining area and our room are in the same building. They allowed us to use the employee only entrance to get to/from our room to the dining area. By doing this it saved my mom who has limited mobility from walking further than she needed to.

There was a door close to our room to get in/out of the building but I was not able to use that door because it was not ADA accessible. It caused the person who has limited mobility to walk farther than they had to get to/from the room.

Our suite was a one bedroom apartment with a full kitchen - thats helpful when staying more than a day. Bed comfy and bathroom was big. Super short walk into town and restaurants / entertainment.

Walls are thin and the family upstairs had small kids that ran around making it sound like they were going to fall through the ceiling. Parking was a bit of a challenge - one car took up 2 spaces and we had kayaks on top of ours.

American style Breakfast was gourmet. Choices were varied. Veggies fresh. Room was immaculate. No fake air freshner smells. Quiet.no street noise. Bed extremely comfy and clean.

It was perfect. Staff knowledgeable, accommodating,immediately responsive. Close to mining points of interest Empire and Northstar. Walking distance to historic grass valley town!