the room and bathroom was lovely and clean and had everything we needed for the overnight stay. Breakfast the next morning was lovely, all food was fresh and hot.

The parking, on the hotel website it states there is parking. We arrived found the hotel but struggled to find the actual car park and after travelling up and down for half an hour thinking we were just missing the signs with the traffic been busy, my passenger rang the hotel and via an automated response we realised the hotel didn't actually have its own parking it was actually the St Stephens car park and that it cost me another unexpected £8 to park. It might be a good idea to note on the website that it is actually not YOUR carpark and that it is the St Stephens car park and there will be an additional charge for parking.

Great overall atmosphere. Lovely room size very spacious. Decent mattress All leaflets were very handy

My partner didn't like how flat the pillows were but we could have asked for extras but didn't so that's on us. Otherwise everything was spot on. Air con was tricky, it would only stay on for a few minutes then turn off, so it got very warm quite quickly. Breakfast was ok, the scrambled egg had a very acquired taste. My partner found a bit of plastic in his, didn't have much flavour and would say it was like a powdered scrambled egg mix. Sausage was burnt but still edible. Hash brown bland, beans were bland as well.

Room was fantastic, bed was super comfy and I slept really well. The services were straight forward and what I expected for an overnight stay. Everything I needed in order to travel light was supplied (hair dryer, towels and soaps etc), and free wifi was offered as well (I didn't use this, but good to know it was available if needed).

The entrance is a bit strange, as you walk into the building and nothing is there; you have to get in the lift to the 1st floor before you are in the hotel. However, the lift is secure for all hotel rooms, as you can't get to any other floor without a room key, so this helps ensure you feel secure.

On arrival was greater by a very pleasant man behind the counter. Checking was smooth and with no issues. Had an accessible room. Room was clean and had everything we could need. Liked the later checkout as we could have breakfast and leisurely pack afterwords. I really like the checkout time sometimes it's straight after breakfast and you have to do a mad rush around.

There was a terrible smell on the 3 Rd floor which I was quite concerned about, that concern was not needed though as it did not smell in the room. So a mad dash to the room was done a couple of times that evening. By the morning it had completely gone. So they must have had an issue and then solved it. I was a bit disappointed with the breakfast. There was everything you could want. The hot food was just a bit lacking. The fry up breakfast was not fried at all. It was all oven baked and was very dry. So was very cardboard like. So if we ever chose to come again I would pick a different eating choice. All in all I would stay again if I ever booked in the town centre again.

I was impressed by the attention to detail that you don't always get in more expensive hotels. Absolutely everything worked - keys, lights, electrics, you name it. All very clean, fully stocked and easy to use. Breakfast was also better than I expected, with a wide range of well-presented offerings. Also an ideal location for me, being very near the train station.

Just two slight niggles. The duvet seemed very hot (but better than not warm enough, I suppose). And while the room seemed generally well insulated, there was a noticeable repeated tick coming from somewhere in the evening, as if is a radiator was warming up. I didn't have the aircon on so couldn't work out where it was coming from, but it didn't keep me awake for long and had gone by the morning.

This hotel has to get 10/10 because of the amazing staff. From the receptionist who communicated brilliantly before we arrived, gave us a lovely warm welcome and did so much to facilitate us to the cleaning staff who have this place spotless, and the lady clearing up at breakfast who was busy but still found time to chat and have a laugh with the kids. I was travelling with two young children and the room was ready on our arrival with the very comfortable sofa bed already made up. Breakfast was a feast and the location was perfect for us going to an event at Connexion Live just a few minutes walk away. It is also right beside the railway station and a shopping centre which has a trampoline centre, climbing wall centre, minigolf, bowling alley, cinema. The value we got here was incredible & I wholeheartedly recommend it to families travelling to Hull. Also is 15 minutes walk from fantastic world class aquarium.

Nothing. We were made very welcome & were very comfortable.

Amazing location as right next to the train/bus station, right in the town (I was there to go on a birthday night out so this was perfect as didn’t have to get a taxi back) the staff where extremely pleasant quick and easy check in beds where amazing I just wish I got to try the breakfast. Everything was just amazing especially for the money.

The only issue I had my whole stay was I could not connect my laptop to the Wi-Fi but I think that has something to do with the anti virus I have on my computer as I had no problem connecting my phone other than that everything was perfect.

Perfectly placed for the city of hull. Every member of staff was friendly, professional, smart, they are a credit to the company. The room was smartly designed . Bedding beautifully white and fresh, lovely soft white towels. A.C, hot drinks in the room. Breakfast was buffet with nicely presented hot foods. Lots of choice. I was very impressed. Friendly staff constantly replenishing everything and keeping tables and floors cleared with friendly chats when clearing tables. Just a lovely friendly vibe. I would happily return. Parking was very simple. St Stephens carpark. Drive and park at the end where you can walk into the hotel entrance. Charge £8 per day in the hotel which is cheaper.

Nothing

Accommodating staff, friendly entry and exit, check in is until 2am which was great as we had a 4 hour drive up to stay.

The hotel were fabulous, we had a minor disagreement with the parking attendant at st Stephen’s which is where you’re supposed to park, but if you find they also tell you off for your cars noise there’s parking very close at the train station which you can also pay for with ringo, so easy. Would also suggest making it very clear there’s no cots provided, we packed one anyway but would’ve relieved some tension wondering.

Location was perfect for us being so central. The room was very comfortable. Breakfast was excellent (the only weakness being the sausage which was not to my taste) with plenty of choice. The staff in the breakfast room were excellent. We chose to park in a public car park out the back of St Stephens shopping centre for £4.50 per day however parking at a cost of £8 per day was available just outside reception. Either option was convenient

The bed was harder than we'd like.