Fantastic staff could not have been more pleasant and helpfull, parking brill , Hotel spotless REALLY FIRST CLASS STAY will definalltly be staying again soon will strongly recommend

The staff, so friendly and cheerfull breakfast and service was spot on brill

Excellent location within Hull city centre. Air conditioning was a huge plus to keep my room cool at night over the warm weekend that I visited. Free parking for full stay was a huge benefit. Staff were friendly and helpful. Fairly quiet location.

The shower was pitiful, not a proper shower head but a handheld one which did not create much of a flow. My room was not serviced the day after my arrival and I had to ask for clean towels at reception. Window cleaners were making noise early on a Sunday.

Location excellent - not too far from station and especially for where we wanted to visit. Rooms very clean, quiet+ very comfortable; even single room was good size.

No food available contrary to website info. Signage to reception could have been better esp when first arriving. Over sized bar. Not drinking water at sinks - but bottled water was provided. Check out could have been friendlier - lady just took keys + said thank you.

The room was very clean and bathroom was great especially the shower. The bed was comfy TV was was excellent plenty to watch. The staff made us feel welcomed and was very professional and let us check in early. The hotel was in a great place of hull very close to all the shops etc that we needed.

The bed side lights were broken but didn't really bother us as we was out most of the night and also the TV could be placed in better position at end of bed on wall.

The room we had was immaculate, and very new. We only stayed as a base for a sporting event, so not wanting much else. The hotel well located 2mins walk from the shopping centre and pubs. Only issue was the breakfast we had booked was unavailable owing to an issue with the kitchen gas, we were advised upon checking in. They took the breakfast off our payment. So effectively £45 per night each - great value.

The hotel was recently opened, and everything was new and fresh. The bed was very comfortable and staff helpful.

The position of the TV in the room was not conducive to comfortable viewing as it was positioned on the far right of the bed. On discussion with the receptionist, it appears that this is being dealt with.

Perfect. I rarely leave reviews but this place really deserves a positive review. It's perfectly located, everything was spotlessly clean, everything was brand new, the staff couldn't do enough and the room was airy and spacious. Very very good value too.

Nothing, everything was great.

The place is amazing, and we had little problem with the power cut , but staff went above and beyond to do their best to help everyone. Pitty, some of the other customers didn't see that , some customers were dam right abusive and rude . Thank you very much to all staff

Very nice staff and helpful Handy for city centre and transport links Great shower It felt quiet, not much noise from other people. It was good to have a water fountain on each floor and was provided a jug for this purpose

Would have been nice to have had more than two teabags per day

Location professional informative friendly staff Quiet location free parking large twin room Great value for city centre hotel Breakfast gluten free excellent

For the price point there should be no complaints Location more than makes up for any niggles will be returning