Room spotlessly clean, beds very comfy excellent location few yards from train/bus station,shops and theatres. Nice breakfast. Late checkout a real bonus. Excellent value for money

We arrived at the hotel quite late at night very tired after a coach trip, bit of a wait to check in.Also, the reception is on the first floor, if like us you've used public transport, you have to go through an unmanned lobby then take the lift. Then take the lift again to get to your room. The unmanned lobby could be a little unnerving late at night having to use the lift twice with heavy suitcases a bit annoying especially as if you drive the car park is on the same level as reception Non of this would stop us using this hotel again though

We stayed for 2 nights before and after a coach trip. The day staff were very friendly and helpful, the room very clean, beds comfy air conditioner worked perfectly which is a bonus, the hotel is excellent value for money price includes breakfast. The location is perfect short walk from coach and train station, City centre and theatres Also the 12pm check out is a huge bonus

Reception is on the first floor so going into an unmanned Lobby could be a bit disconcerting late at night, it also means getting in the lift with bags/ suite cases to get/return keys then back Iin the lift to get to your room annoying when you have a coach or train to catch There are no plug/ phone chargers near the bed which we found a bit inconvenient All of this said the hotel is excellent value for money we've already re booked

I have stayed at this location before, and it is my first choice when I need to visit Hull. The location is perfect, as it's right next to the Hull interchange and is also accessible via St. Stephen's shopping centre, which is another huge benefit and bonus. Breakfast is included in the price, and a wide selection of hot cooked food is available, along with cereal, fresh fruit, yogurts, pancakes, and more. The staff are all friendly and helpful, so all in all a great hotel in an ideal location with comfortable rooms, friendly staff, and a great price.

Nothing really if i'm being honest.

the room and bathroom was lovely and clean and had everything we needed for the overnight stay. Breakfast the next morning was lovely, all food was fresh and hot.

The parking, on the hotel website it states there is parking. We arrived found the hotel but struggled to find the actual car park and after travelling up and down for half an hour thinking we were just missing the signs with the traffic been busy, my passenger rang the hotel and via an automated response we realised the hotel didn't actually have its own parking it was actually the St Stephens car park and that it cost me another unexpected £8 to park. It might be a good idea to note on the website that it is actually not YOUR carpark and that it is the St Stephens car park and there will be an additional charge for parking.

Great overall atmosphere. Lovely room size very spacious. Decent mattress All leaflets were very handy

My partner didn't like how flat the pillows were but we could have asked for extras but didn't so that's on us. Otherwise everything was spot on. Air con was tricky, it would only stay on for a few minutes then turn off, so it got very warm quite quickly. Breakfast was ok, the scrambled egg had a very acquired taste. My partner found a bit of plastic in his, didn't have much flavour and would say it was like a powdered scrambled egg mix. Sausage was burnt but still edible. Hash brown bland, beans were bland as well.

The Holiday Inn Express brand is, in our opinion, always offers the best value for money of ALL the other budget hotels. Spotless in terms of cleanliness. The staff are always friendly and welcoming. The ‘included in the price’ breakfast is always of a quality that looks great and tastes great. All in all when ever we’re planning a trip, the Holiday Inn Express Brand is always our go-to first. It offers a consistent level of quality, comfort, food and good service from all the staff. We’re getting a premium product at a bargain budget price.

Room was fantastic, bed was super comfy and I slept really well. The services were straight forward and what I expected for an overnight stay. Everything I needed in order to travel light was supplied (hair dryer, towels and soaps etc), and free wifi was offered as well (I didn't use this, but good to know it was available if needed).

The entrance is a bit strange, as you walk into the building and nothing is there; you have to get in the lift to the 1st floor before you are in the hotel. However, the lift is secure for all hotel rooms, as you can't get to any other floor without a room key, so this helps ensure you feel secure.

On arrival was greater by a very pleasant man behind the counter. Checking was smooth and with no issues. Had an accessible room. Room was clean and had everything we could need. Liked the later checkout as we could have breakfast and leisurely pack afterwords. I really like the checkout time sometimes it's straight after breakfast and you have to do a mad rush around.

There was a terrible smell on the 3 Rd floor which I was quite concerned about, that concern was not needed though as it did not smell in the room. So a mad dash to the room was done a couple of times that evening. By the morning it had completely gone. So they must have had an issue and then solved it. I was a bit disappointed with the breakfast. There was everything you could want. The hot food was just a bit lacking. The fry up breakfast was not fried at all. It was all oven baked and was very dry. So was very cardboard like. So if we ever chose to come again I would pick a different eating choice. All in all I would stay again if I ever booked in the town centre again.

The hotel is located right next to the train station and a big shopping centre, making it a good starting point for discovering Hull. Staff were all super nice and allowed me to check-in a bit early, which I appreciated very much. The room/bathroom were spacious and very clean. The bed was comfortable and wi-fi worked very well. There was a good selection of hot and cold produce during breakfast. I would gladly stay here again for the price I paid.

The carpet in the room looked a bit tired.

Openness of the reception, bar & breakfast room was really nice with the added bonus of some outside seating. The room was small but it had all that you would need and expect, including very comfortable beds. Breakfast was very good and all of the staff were very nice and welcoming and willing to do anything to make our stay great.

The outside of the property at the entrance doors are not very appealing at all and could definitely do with being made to look at lot nicer and more welcoming.