Great staff big thank you to Dean

This was my third time at the Gilson. Every stay has been great. The staff are very helpful, the rooms are always comfortable and clean, and the location is the best in Hull. The train station is only a 2 minutes walk from the hotel, a Wetherspoons is across the street and the museums are only about 10 minutes away.

If there were an ice machine in the hallway I think I could live there.

Hotel is really close the the stationand convient for places to eat and drink. Room - it was more like a suite, with a lounge with TV and a bedroom and bathroom off - was specious, warm and had everything I needed. Bed was comfortable. Staff were helpful and quick with what I needed. Bathroom has a whirlpool bath! All round great value for money, and I'd definitely stay again.

Minor stuff: decor a bit faded; a couple of the windows didn't quite close, but I was there in February and it wasn't drafty; I couldn't get cold water in the bath, but that may have been me.

Very good hotel, friendly staff, always someone at reception when needed, cleaners were also friendly and u would happily come back again and recommend the Gilson Hotel. Easy access to the city centre, plenty to see, so grab a bite to eat and drink, easy for football fans with the Humber Arena next to the hotel with live Sky Sports and you come out the hotel and ur in town

More TV channels available. But overall nothing was at all wrong

I usually stay in the Gilson when i come to Hull on business as it's very good value for money and centrally located. Check in staff always very friendly and efficient

It's a bit old fashioned and shabby in places but at that price you absolutely cannot quibble

the room was very clean and big and the location was first class 2 minutes from town center everything about my holiday there was fantastic and booking again for next year

nothing everything was fantastic

This is a budget hotel and in need of a bit of TLC, but overall, it was good value for the money. The room was spacious for a single with a double bed, a chair and a desk. It is conveniently located near the train station and although it houses three bars, was quiet.

The tub sides were too high and the bottom of the tub was slippery. Not a good situation for an older traveller. A small breakfast offering would have improved my two-night stay.

The staff were lovely, helpful and friendly. Nothing was too much trouble. The room was clean, comfortable and spacious. The restaurant was undergoing refurbishment so we were able to order in food to our room. When we requested plates the young lady was more than happy to oblige. There was a huge television on the wall. The WiFi was free and there tea and coffee making facilities. Bathroom was clean and there were plenty of clean towels.

To get to reception there were some quite steep steps which, as a disabled person, were quite a challenge. The bed was like sleeping on a brick and the mattress was coated in plastic (obviously for hygiene reasons) but it meant the sheet slid about all night. The kettle seemed to have a fault as it didn't turn off when it had boiled.

As always staff v helpful Location excellent Room clean

Unfortunately there were guests that spoilt our trip this time due to noise in the early hrs that went on for hrs.They were evicted but it was too late as they had already disturbed everybody's sleep in the hotel.Though the staff reacted to the disturbance and acted in the ours and other guests interest we hadn't slept well at all .We use the hotel regularly and still will it's just a shame people ruined it this time!

Happy with most things.

There were a couple of little issues with my room i.e. repairs that need to be done. I reported these because, in my experience, people don't so unless you go around checking every little thing, you're not going to be aware. However one of the issues was that the bathroom fan wasn't working and I suggest that the cleaners ought to be observing and reporting things like that.