Everything was cool. Staff was kind, view was beautiful. Breakfast was great

unfortunately menu has Beckon, so it is difficult to believe that food is halal. Also furniture is a little bit old and bed is not king size, which is so uncomfortable

Very big room, it’s one of the best things in this hotel. Super comfortable when you have so many space to spend a good time with your family. Evening quite new, nice stuff, very good sauna and all SPA zone. Balanced breakfast with good coffee (choose capuchino there ;) ) For my traveling history was in so many hotel and I can say for sure, that this hotel have almost everything of 5 stars hotel. Super good, I’ll come again! P.S BEST choice for this price if you wanna ski in Shimbulak as well, it’s pretty close to it, about 2 km.

Mountain view, fresh air and good breakfast

Too far from city center As apartments are facing road at night you hear vehicle sounds Television doesn’t support any applications No Iron box or board provided (they have laundry and ironing facility)

We love the location, you can get really good night sleep surrounded by mountains. It has sauna and hamam and nice pool. Plus breakfast. I think overall it’s good value for money. The rooms are clean, and if something is wrong the staff is quite responsive to resolve them. Even though hotel looks a bit old it has been maintained and renovated. It has got some charm and feels like a holiday every time we go there.

The AC system doesn’t work well. The toilets in the bathrooms must be replaced, as not stable. The bath a bit dirty sometimes and we can’t take baths there. Hate the shower curtains, i think it’s time to replace them with glass doors. The bed mattresses should be replaced too, in some rooms they are really worn out. The restaurant food is overpriced. Not a lot of choice.

Room was good , location was excellent , housekeeping staff was very good., indoor swimming pool & sauna spa was very good.

Breakfast could be good , very limited varieties, staff was also not helping in the restaurant , just taking back off the breakfast 15 min. Before the end time., felt rude., no activities inside the hotel premises

Love that it’s a little away from the city and we can enjoy the tranquility of mountains. It’s neat and spacious. The staff at breakfast is friendly and the breakfast is fresh with good variety. The bellboy is also very helpful and friendly. Adds to the charm of this place. Highly recommend this resort !

Great location with the view to the mountains, close to the ski resort. Delicious breakfast and they have amazing restaurant nearby with very good service. Liked the spa area! Very clean.

We had to check out early and couldn't have the breakfast the last day. I saw in one of the comments that the box was provided, but when I asked at the reception the lady said no.

The Hotel was great, the breakfast exceptional. The pool and sauna facilities were nice. Slippers are required and are provided without charge at the pool. The Restaurant of the Hotel has good food. The surrounding area is pretty, ennjoyed stunning fall colours from here.

The room faced highway so there was noise and air pollution.

The hotel is in a beautiful spot in the mountains, couple of km away from iconic Medeo ice skating rink. The view of the mountains is magnificent! Hotel offers a great indoor pool with jacuzzi, sauna and steam room. We really enjoyed the pool. Deluxe room is spacious and has comfortable queen bed. The breakfast is very good and nothing can beat a nice meal on the roof top of the hotel with breathtaking view.

As a family of 5 (2 adults and 3 kids), the original booking we had was for 2 rooms: one with Queen bed and another with 2 twin beds. However, upon arrival we discovered that the twin beds are very uncomfortable - the mattresses are all springy and rugged. After discussion with Front office and Administration we moved the kids to the room with queen bed and had to pay extra. Please consider upgrading all of your twin bed mattresses as it does provide inconvenience for those traveling with kids.

We liked the hotel. Although it is far from the city, for us it's good because the snow-capped mountain view is beautiful. Too bad we did not experience the snowfall when we were there. Staffs are nice and accommodating. They will try hard to explain it in English, otherwise the translator app is a great help.

During our last day, there was no WiFi. If we only knew, we should have brought a local sim with data.