What a lovely place! Just around the corner from the Train station. And quite close to the city center, but in a quiet area. At the reception they were kind, possibility to leave the luggage. Area for chill and taking rest, also lovely garden. Big room was looking at the garden and you come in through it. Beds were strange from the first look but quite comfortable even when you are sharing it with soo many people. You could not hear the moves, and you have place to put your personal things next to bed and an electricity plug and small light. Shared bathroom and toilets. Coffee machine.

Firstly, check in time is quite late for my opinion, but it is how it is. But also, They were understaf as they told, so I came to check in on time and needed to wait 45 more minutes :( (also, when I was there, since you are doing check in with a machine, some guy payed early check in while it was not possible to do so! so, if you want early check in first check!) Also, aircondition was sooo loud in the room!

We stayed in one of the capsules and it was extremely comfortable had a good amount of space and super clean. The toilets are clean as well. They even have a spa that you can access with three different sauna, a hammam steam room, and red light therapy. All the staff were extremely friendly and helped us use their guest kitchen . It’s definitely worth exploring the entire hostel as there are some hidden rooms that you can find . Me and my friend had such a wonderful stay here definitely recommend .

There’s no lift but you don’t really need one.

Great location, close to all the main attractions and transport opportunities at the same time Innovative concept with different ways of sleeping and even a spa, not to mention the random gym equipment here and there Outside area to chill in, lots of different nooks

Few flights of stairs to go to upper floors, so difficult in case of mobility issues Missing items in the toilet like soap and paper that wasn't replaced on our floor The capsule does get quite warm in summer, with it not being the easiest to get fresh air in

Easy check in, check out process. Good value for money.

The pillows they gave were of bad quality, one of them still had stains on it. The private pods have a noisy flooring and the pots are not sound proof. We couldn't sleep well as people were walking in the night.

Everything was amazing. I've travelled in many hostels in nord Europa, and The Green Elephant is really nice and cozy. My room was a familiar room, with one double bunk bed, soft duvets and a clean bathroom (toilet and shower), with two sinks in the bedroom. A shared comfortable room at the entrance of the hostel, with a coffee machine (cappuccino, latte macchiato...) and hot water with tea, sugar, lemon and zenzero. A large breakfast from 7.30 to 11 and many others things that I had no time to test during my stay. If I will return to Maastricht, I will definitely return at the Green Elephant Hostel.

Everything was ok.

The staff was very nice and accommodating. Especially when asked for recommendations. Both members I asked for recommendations seemed eager to share! And what they shared was great. From where to eat good "zoervleijs" to where to get a sense of the creative side of Maastricht. Definitely glad I asked. What was also nice is that an area where I could keep my bigger bag before check-in and after check-out so I could still explore tye city for a bit. The communal sleeping area was comfy and while shared, there was enough privacy for me once I was in my bed. The breakfast buffet was lovely and healthy. Not overly complicated, though there were many options. I didn't learn the name of the cat that hung around the courtyard, but they were very affectionate every time someone walked by. Great way to start and end your day with a few pets and purrs. The overall look and feel of the place was very bright and cozy at the same time.

Just very few little things: -The soap dispensers in the toilets were out and/or didn't work properly. -My key card didn't work on one of the two doors I had to get through. This problem was solved fairly quickly though, so that might as well go with the things I liked. -One of the door handles kept loosening and fell off one time. I have experience with annoying doorhandles at my own job though, so I know how difficult they can be when used every day by a lot of people.

The bed was very comfortable, the hostel had everything that I needed, was a great experience

If I had to say one thing would be the doors. There’s a door with a lock to enter the “rooms area” and then there’s the bathroom and another door without lock that leads to the bedrooms and this second door, doesn’t lock but you also have to open it with the handle. The problem is, it’s a very noisy and loud door so every time somebody enters the sleeping area, is a big smash on the door and it was annoying during the night. That would be my only advice to change, make it more like a French door without a lock and handle because it doesn’t work anyway, but it’s disturbing the night

The manager is very nice and she helped us out with the room and she kindly sorted out the room because of the mistakes on the reservation I will go back to the hotel when we are going to work in Holland Thank dear manager

On arrival because of the reservation made by the booking agent they had given us a room like comping and we had to sleep on the floor I was surprised to see the room and I had asked them to change the room to has a bed. Even though I had said we were okay to sleep separately but they said they couldn’t do it. I was very surprised to hear that because my sister can’t sleep on the mattress and after long enough explaining the situation the staff was telling me that he had to go to his manager to see if she could help. As soon she was there her lovely smile was very hospitality and she had been very nice to listen and gives us the room Thank you Manager

It is located right opposite to the train station. If you are travelling by car then the parking is just 100 meters away. Very conveniently located. Ms Aya and Mr Bram were our hosts and they took care of everything. Food was good and our kids enjoyed the stay as well. There are lot of board games in there for kids or if you are travelling with group of friends. We had a dedicated bathroom and toilets but still I checked the shared ones. It was very well maintained and good for shared doms. Totally recommend this property.

The bed was large and the air conditioning worked well. Easy self check in- does also have a reception as well. Easy walking distance to the centre of Maastricht. Able to park at nearby P+R or on the street which doesn’t have overnight restrictions so worked well for a smaller fee for us. There is a washing machine and drying room although staff have to escort you to access.

Whilst bed linen is included towels are not and for the price it would be nice that they are included. Particularly because the shower sprayed water into the general bathroom area and ideally you also need a bath mat or a hand towel. It could potentially be noisy, it was noisy earlier in the evening but we went to be late and it had quiet bed down by then. Our room was in a location that meant we had to go down and then up a set of stairs to access which is annoying with luggage.