The staff, Emily, and the general manager, Wanda, were a blessing. Our car broke down on Sunday, our care bork down 20 minutes awar from the hotel so we had to go back and get another overnight stay with a late check. They were very understanding. We were still waiting until 6m for the car to be ready. Wanda and her staff were so lovely they offered us dinner, and they were so nice. This is our second year coming here, to go too Watermind Family Swim Club. Our entire family stayed for our family vacation. We all will be coming back next year. I think they need a playground for kids. The Hyatt House Herndon is my favorite place. I felt safe and secure so did my family. I enjoy Saturday night activities.

They only need a playground for kids. I will be perfect.

I had a fantastic stay at the Hyatt House! The rooms were spacious, modern, and impeccably clean, making it feel like a home away from home. The staff was incredibly friendly and attentive, ensuring all my needs were met promptly. I loved the complimentary breakfast, which offered a variety of delicious options to start the day right. The hotel's location was convenient, with easy access to local attractions and dining options. Overall, my experience was outstanding, and I wouldn't hesitate to stay here again. Highly recommended!

Good location and staff are lovely. the apartment was very clean and staff were willing to help with anything needed. Laundry room very handy.

Breakfast is OK. Not a lot of gluten free options, and listing water, butter and milk as gluten free isn't a solution. Also the place is clean but in need of a little TLC.

The room was fairly large, the bed was comfortable, the kitchen was well equipped. The location was very good and convenient. The front desk staff were friendly and welcoming.

The walk-in shower drain was ineffective in that the basin wasn't tipped toward the drain and you ended up standing in an inch or two of dirty, soapy water, leaving you with feet feeling dirty and unclean. This is a design or installation problem and, as I see it, can only be fixed by ripping out the shower basin and installing a new one correctly.

Although there was road construction, the property has the perfect location. Needed “go-to’s” like grocery stores and restaurants are in walking distance. The property was well kept and very clean. Also, they have an exceptional staff: Wanda, Emily and Hoye were wonderful.

Absolutely Nothing. It was truly likable.

The staff was very friendly and attentive. Breakfast was delicious. And my concerns were met with more than considerate compensation. Also, our room was amazing!

The cleanliness of the bathroom...more specifically, the shower. However, the manager listened intently to what I had to say and came to see for himself what I was talking about to better be able to relay to his cleaning staff. He also compensated by moving us to a different room that was actually larger than the one we were in.

Our stay was so nice, we got there late and the kitchen was closed and the guy running the bar mad my family big double burgers and fries just for us.. definitely made me thankful for great staff.. I highly recommend it they are super nice.. I drove from wv and glad i picked the Hyatt house. I just hate the deposits hotels ask for now.

The hotel deposits and how long it takes to get back on the card!

Spacious and well-equipped rooms, great amenities, friendly and helpful staff, ample parking, and very good breakfast. Huge bonus: they allow cats! Highly recommend this hotel to whomever needs to stay close to IAD with their pets

It would be even better if they offered an airport shuttle. But there are plenty of alternatives being so close to IAD

Stayed here for several days on a business trip. The room was very large and had a kitchen included. The amount of space for the money I thought was very good. Also very good location for Herndon/Reston and Dulles Airport. Also had a good laundry room, which I utilized. Would definitely stay here if I am in the area again.

Breakfast was ok but not that good. Probably average by US free hotel breakfast standards. I live in Europe so I think I just have different standards. I went out to breakfast on several days. But also had a fridge and kitchen so you can always just do your own breakfast.

Great location and free breakfast! Close to Target with a few nearby restaurants. Reston Town Center also within 1-2 miles and has a movie theater with lots of shops and restaurants. Good place to walk around. I was able to easily work in the room. It's setup with a desk or countertop and work chair. Hyatt allows dogs for a small extra fee.