The room was very clean and comfortable, and every staff member we met was very polite and welcoming. The hotel has a lot of charm and the main lobby leading upstairs to the restaurant area is unique with lots of nice seating and nooks for relaxing. We enjoyed the breakfast provided by the hotel restaurant and would absolutely return.

The price of WiFi ($9.95/3 days) did not seem bad, but as we stayed for one night it felt pointless to pay for something and not get everything out of it. Also surprised they are charging for WiFi in 2025. We also had a bit of confusion with the parking situation, as Booking.com listed public parking on the property but did not give a price. Other hotels in the area had clear prices, so this is a Booking.com issue and I'm not faulting the hotel. We ended up paying $15 for parking via a QR code system in the lot across the street.

Rooms are clean and spacious. Although a bit far from central Reston, location is nice and quiet, and hotel offers a shuttle service to the metro station with friendly and service-oriented drivers. There is a convenient 7-Eleven close by with gas. Reception is exceptional with attentive and courteous staff.

Breakfast is rather disappointing. You are given a $14.00 voucher to order from an individual at a cash register. A big muffin is about $5.00 and one biscotti is $3.00… just to give you an idea how much you can actually order. They have biscuit sandwiches, fruit salad in a cup, scones, croissants, etc. It’s also slow serving process… one order at a time. Also, there is no pool in such a beautiful and spacious hotel, especially for a hot summer day.

large rooms, large shower a lot of spaces to sit in the lobby the hot chocolate in the evenings

Water pressures in the shower was not good (very weak) cleaner left dirty towels after cleaning sometimes limited storage space in the room

The staff are rude specifically the people serving breakfast and bar have poor customer handling. They refused my children to have breakfast Refused to give children age 6 and 10 to have juice and they said only coffee/tea is with breakfast and I have to pay for orange juice. Poor communication between the manager and the restaurant. We were advised breakfast is until 11 but the restaurant refuse to serving etc

Location and easy parking

The food that evening was horrible . I was disappointed that the quality of the food was not better nor the Staff was never around for service as the bar was full. Took forever to track someone down to pay. The food was terrible !

You would think that the restaurant for a place that costs $300 to stay would have been worth it. It was not a good experience. The only part nice was the check-in, the staff was pleasant and helpful.

Beautiful lobby, comfortable rooms, very helpful staff.

We liked it very much. The only thing we were missing was a pool. But of course not every hotel can have a pool :).

Great hospitality, location (downtown Reston is not a far walk for us Europeans! About 20-30 mins). The room was a great size too.

No kettle or microwave in the room. The breakfast options are not great.

I live in Reston and actually booked Sheraton Reston for my friend who was visiting Reston from Seattle to attend an event and also meet with me. My friend and his son enjoyed the trip and the stay at Sheraton Reston

no complaints

Shuttle service was a wonderful bonus! Very comfortable and convenient with helpful staff.

Standard king room only had a single sink for 2 people.

Clean Spacious uncluttered room. Friendly, personable helpful staff that calls you by name Convenient shuttle bus service

The water pressure could have been better The climate control could have been quieter