Rooms are clean and spacious. Although a bit far from central Reston, location is nice and quiet, and hotel offers a shuttle service to the metro station with friendly and service-oriented drivers. There is a convenient 7-Eleven close by with gas. Reception is exceptional with attentive and courteous staff.

Breakfast is rather disappointing. You are given a $14.00 voucher to order from an individual at a cash register. A big muffin is about $5.00 and one biscotti is $3.00… just to give you an idea how much you can actually order. They have biscuit sandwiches, fruit salad in a cup, scones, croissants, etc. It’s also slow serving process… one order at a time. Also, there is no pool in such a beautiful and spacious hotel, especially for a hot summer day.

The staff are rude specifically the people serving breakfast and bar have poor customer handling. They refused my children to have breakfast Refused to give children age 6 and 10 to have juice and they said only coffee/tea is with breakfast and I have to pay for orange juice. Poor communication between the manager and the restaurant. We were advised breakfast is until 11 but the restaurant refuse to serving etc

Location and easy parking

large rooms, large shower a lot of spaces to sit in the lobby the hot chocolate in the evenings

Water pressures in the shower was not good (very weak) cleaner left dirty towels after cleaning sometimes limited storage space in the room

The food that evening was horrible . I was disappointed that the quality of the food was not better nor the Staff was never around for service as the bar was full. Took forever to track someone down to pay. The food was terrible !

You would think that the restaurant for a place that costs $300 to stay would have been worth it. It was not a good experience. The only part nice was the check-in, the staff was pleasant and helpful.

Clean Spacious uncluttered room. Friendly, personable helpful staff that calls you by name Convenient shuttle bus service

The water pressure could have been better The climate control could have been quieter

I live in Reston and actually booked Sheraton Reston for my friend who was visiting Reston from Seattle to attend an event and also meet with me. My friend and his son enjoyed the trip and the stay at Sheraton Reston

no complaints

Great hospitality, location (downtown Reston is not a far walk for us Europeans! About 20-30 mins). The room was a great size too.

No kettle or microwave in the room. The breakfast options are not great.

really nicely decorated, great place for meetings or weddings

all good!

Shuttle service was a wonderful bonus! Very comfortable and convenient with helpful staff.

Standard king room only had a single sink for 2 people.

very nice place all together

Unfortunately the reservation system wasn’t working property so we had to wait.. The girl was trying her best & did complete the process unfortunately we got to the room & it had electrical tape in the floor, some paper on the floor, also found a pill on the floor as well The big shower head didn’t work properly leaking on top but the other one worked