Really loved the theme and attention to detail, staff were super lovely, handbook had all the info needed. Booking and key handover all seamless. The breakfast was also tasty and made to order! Would stay again - I don’t think the novelty would wear off! We really liked that we could connect our phones to the telly so could watch Alice in Wonderland from our own Disney+ subscription. The written signs everywhere were informative but also hilarious - for example ‘slow motion lift experience’. Wish we had remembered to buy a tiny AiW door!! Sorry about the croissant mess in the morning 😯😯

We generally had a lovely stay though do have minor suggestions. The bathroom could have done with a bathmat, and a blind for the window in the hallway (was woken up by sunlight at 5am - hadn’t thought to close internal door). I also would suggest a lamp for the room, as the big light was too bright and the bedside lights barely made a difference. These things don’t detract from a great stay though!

The hotel was exceptional, all set out in the theme for Alice in Wonderland, with a few little extras, There is a kettle and condiments in the room along with an iron and tabletop ironing board. Bedroom with bathroom was clean, only downfall was light in bathroom was on a timer which only lasted about 30 seconds, and you had to wave your arm about for the sensor to turn the light on. The downstairs bar toilets are surprisingly unique, its a must see experience But on a whole the hotel was amazing, with a bonus of free parking. Checkin wasn't until 3pm, but the hotel allowed me to park from early arrival.

The location was a little way from the centre, but still walkable if you are able

Loved this quirky hotel.was greeted by Dee who made us feel very welcome. Room had tea and coffee facilities. Hairdryer and a iron. Straight away you know this is a happy place to be. Alice in wonderland items all around . You can't help but feel like a happy excited child. Our room was big with an even bigger 4 poster bed. Hotel was quiet at night and we slept very well. Got a drink from the bar very friendly bar man. Had a very good hot breakfast the next day. Service perfect. Whenever we stay in skegness this hotel is always going to be the one we book. All staff are so friendly and have time for you even when busy. This is my happy place .

The whole stay was fantastic. I was only staying for the one night, but it was lovely. The room was spacious, and the bathroom lovely, not a spec of dust anywhere. The breakfast was amazing. I went for the full breakfast, and couldn't fault it. I will defo be using Hatters again if I need to stop in Skegness again. A lovely room, very well decorated, only thing I found was the chest that the TV was on, had Topless Alice cartoons on, fine for me, but some guests might not like young children seeing this,

Nothing wrong really, but I could have done with extra plug sockets, as it was cold when I stopped there, but you couldn't plug the fire in, unless you turned off the TV. Not really a problem, but I like to have the TV on in the background while I dose off. There was another plug but I had my phone and watch on overnight charge so i couldn't plug the heater in there. I could have done with a chair in the room as the only place to sit was on the bed, but the bed was very high to sit on.

Quirky place with staff to match. Everyone is bubbly and welcoming. As soon as we stepped into our room (Wonky room) we could tell just how much attention to detail had been given. The hotel is full of unique furniture that appears to be custom made/upcycled alongside some vintage/retro memorabilia. Each object has a story and they combine with the interior design and overall theme seamlessly. Everywhere you look there is something interesting to see. You'll need a week or two just to catch all the fine details. All aspects of the hotel service as well as the bar were exceptional, everyone is so friendly and we were made to feel right at home. The bar feels like a pub in its own right and is a great place to spend an evening. The additional sports bar with its own outdoor seating area is a nice alternative for when the bar gets a little busy. The pool tables and cues in the sports bar were well kept. Bar prices are very reasonable and more often cheaper than the competition with no compromise to service or atmosphere, we actually preferred the Hatters bar to most others in the town because of the quirky touch, friendly staff and unique decor. Breakfast was consistently delicious and the service was also without compromise, toast and cereals as well as cold drinks can be self served with coffee and cooked breakfasts to order. The breakfast portions are just right and the meats are definitely locally sourced and of high quality. Housekeepers are attentive and the towels/linens were always clean and fresh. Our in room drinks were restocked as well as bins emptied, the beds were also remade and towels replaced. The bathroom and fittings have been recently renovated and the shower/bath worked well. We loved the Alice in wonderland themed room and also appreciated the balance between multiple themes in the bar. The wedding venue areas looked very well presented. Overall a great and memorable experience. We look forward to coming again.

We didn't book enough time off

The theme of the hotel Is fantastic! The entrance hall, characters on the stairs, all the decor was great! I booked 1 night only for a mother daughter film and pamper night as a congrats for my daughter passing her GCSE's. I didn't want just the usual b n b. The hatter Hotel was everything, clean rooms, lovely staff and Our room was amazing!! I've never seen a bed so big!! The bathroom was very spacious, good sized bath and fab theme ran throughout! Lovely tea and coffee facilities in the room and although we are not breakfast eaters this was an option. We had one small query that the TV in our room did not stream film apps like was mentioned in the room description, this was essentially why we were there. The lady at the front desk was very apologetic and sent the maintenance man who swapped the TV within 15 minutes! We had the best stay and would recommend to anyone wanting to stay somewhere fun, clean and comfortable. Will be booking again!! Oh and only a 15-20 minute stroll to the pier and amusements.. free parking on site.

Nothing! Loved the place!!!

This was a last minute booking & we really didn’t expect too much but we were so wrong! This place is fabulous! They were very accommodating, even let us check in an hour early which was great. We booked a standard room but we’re thrilled, especially the kids, to find out we had a magical themed room, it really was amazing. Plenty of room, really decent beds & a separate bathroom. The hotel itself is really fun, there’s stuff to see everywhere, my children kept looking for the little fairy doors & the snake went down a treat. We had breakfast on our stay which was lovely, really couldn’t fault the food or the staff. We would definitely stay here again.

There really isn’t anything we didn’t like. We had no issues other than occasionally hearing other guests but you get that in most hotels.

We stayed for two nights with our dog. Staff were really friendly and made us feel very welcome (including doggo Liz!). Really relaxed atmosphere. Had everything we could have wanted, including full bar, food and snacks, pool tables, darts, board games, enclosed outside area for dog to run round in the evening, excellent location (literally a 10 minute walk from the beach!). Lots of niceities in room such as tea, coffee, sugar, milk, toiletries, storage space, towels, TV... Theming was a very fun bonus! We would come back. :)

We are night owls so unfortunately missed breakfast - think it's 8-10am. I understand why it doesn't run later, but if the opportunity ever arises for it to run to, e.g. 11am, I think fellow night owls would be pleased. :)

The room was lovely and spacious, and the radiator worked so well, and managed to heat up the room from freezing to toasty very quickly. The hotel was clean and was Alice in Wonderland themed in the lobby, not just in the themed rooms.

We could still hear the entertainment from the pub downstairs, even though we had avoided picking a themed room to try and avoid this, however, it still sounded great so we didn’t mind too much - maybe it would’ve been nice to know what time this would finish at. Also, the check-out process meant we just left our keys at reception, without seeing any staff. It would have been nice to tell someone we were leaving, or have a paper to sign to say we had left

When we arrived, we were checked in and were shown where our rooms were. All the rooms were spotlessly clean and very comfortable. However, my mum and dad had a problem with their room, there was not enough room to get my dad in his wheelchair to the toilet. My son went to reception to explain the dilemma, he saw Tay, the lovely receptionist, who immediately said they had another room if the would like to see if it was more suitable, which it was. From bringing up the dilemma to having a new room, was less than 10 minutes. The beds are king-size, beautiful white linen and oh so very comfortable. All the staff were very friendly and very helpful. Absolutely nothing was too much trouble. Would definitely recommend

Absolutely nothing. Everything was perfect