681 reviews
From
$1582600 Westside Drive Northwest, Cleveland, 37312, Tennessee, United States
681 reviews
1/49
Free parking
Business center
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Kitchen
Welcome to the Douglas Inn & Suites, a charming 2-star hotel located in Cleveland, Tennessee. Our hotel offers comfortable accommodations at a great value, with prices starting from just $158. You can find us at 2600 Westside Drive Northwest, conveniently located just 2.3mi from the city center.
At the Douglas Inn & Suites, our top priority is ensuring your comfort and satisfaction. With 681 reviews, we have a proven track record of providing exceptional service to our guests. Our hotel offers a variety of amenities to enhance your stay, including free parking, free WiFi, and a complimentary breakfast to start your day off right.
Our spacious rooms are equipped with all the essentials, including air conditioning, a kitchen or kitchenette, and a private bathroom stocked with free toiletries. Take advantage of our fitness center to stay active during your stay, or relax in our lobby area. Whether you're traveling for business or pleasure, our friendly staff is available 24/7 to assist you with any needs you may have.
Book your stay at the Douglas Inn & Suites today and experience comfortable accommodations, excellent service, and a convenient location in Cleveland, Tennessee. We can't wait to welcome you to our hotel!
When you book a stay at the Douglas Inn & Suites, you can rest easy knowing that your furry friend is welcome too! That's right, pets are allowed at our hotel, so you don't have to leave your beloved pet behind when you travel. Please note that charges may apply, so be sure to check with our friendly staff for more information.
To make your stay even more convenient, we offer a variety of payment options. While cash is not accepted, we gladly accept Discover, American Express, Mastercard, Visa, and Diners Club. So, whether you prefer to charge it or use a card, we've got you covered.
Our hotel features a range of room types to suit your needs. If you're traveling with the whole family, our spacious Family Suite is the perfect choice. With 614 square feet of space, this suite can comfortably accommodate 5 adults and 3 children. There are 1 sofa bed and 2 queen-size beds, ensuring everyone has a cozy spot to rest after a long day of exploring Cleveland.
If you're looking for a room for two, our King Room is ideal. With a comfortable king-size bed and a room size of 248 square feet, this room can accommodate 2 adults and 1 child. It's the perfect sanctuary for a restful night's sleep.
For a group of friends or a larger family, our Queen Room with Two Queen Beds is a great option. With a room size of 312 square feet, this room can comfortably accommodate 4 adults and 2 children. Each room features 2 queen-size beds, ensuring everyone has plenty of space to spread out and relax.
No matter which room type you choose, you'll enjoy comfortable accommodations, exceptional service, and a memorable stay at the Douglas Inn & Suites. Book your stay today and discover the perfect home away from home in Cleveland, Tennessee. We can't wait to welcome you and your loved ones!
Closest airports
Chattanooga Metropolitan Airport
21.1miFree parking
Business center
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Kitchen
Non-smoking rooms
Wheelchair accessible
Kitchenware
Kitchenette
Elevator
Upper floors accessible by elevator
Free toiletries
Show 6 photos
King Room
1 King Size Bed
250 sqft
Private Bathroom
Microwave
Flat-screen TV
Refrigerator
x4
+
x3
More details
This room features a seating area with a recliner and a cable TV. A microwave, fridge and coffee-making facilities are also included.
Show 5 photos
Family Suite
1 Sofa Bed
2 Queen Size Beds
615 sqft
Kitchen
Private Bathroom
Kitchenette
Kitchenware
+
More details
Indulge in the spaciousness and comfort of our Family Suite, spanning an impressive 614 sqft, perfect for accommodating your whole family. Enjoy the convenience of a fully equipped kitchen, private bathroom, and a cozy sitting area, ensuring a delightful stay for all 5 adults and 3 children.
Show 5 photos
Room - 2 Queen
2 Queen Size Beds
310 sqft
Private Bathroom
Microwave
Flat-screen TV
Refrigerator
x4
+
x3
More details
This room features a seating area with a small table and a cable TV. A microwave, fridge and coffee-making facilities are also included.
Show 5 photos
Deluxe
1 King Size Bed
Free wifi
Microwave
Flat-screen TV
Refrigerator
+
More details
Deluxe, 2 Queen Size Beds
2 Queen Size Beds
1 Twin Bed
x4
+
x3
More details
Suite
2 Queen Size Beds
x8
+
x5
More details
Room Selected at Check in
More details
Apartment 2 Room
More details
7.4
681 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Ron
9.1
June 2024
The room was more than we expected. It looked like it was recently remodeled. We had a King room . The bed was comfortable with plenty of pillows. The bath room was exceptional. Beautiful walk in shower with a large rain head type shower head. Plenty of hot water. The room was absolutely beautiful.
Breakfast could have been a little better. There was plenty to choose from, but the eggs, biscuits, and biscuit gravy were all cold. They served hot and cold cereal, waffles, yogurt, and all the rest that goes with a decent breakfast. Only problem was the lack of warmth of the eggs and gravy.
Bethany
9.1
March 2025
The entire stay was a pleasant surprise. I just needed a place to crash for the night before moving on. The entire place was recently renovated. It was also VERY clean with nicely appointed details, like the makeup mirror, multiple outlets and lighting options and a very nice bathroom. I have only seen showers like this in $300 per night hotels. The staff was really nice and the beds were comfy.
I can't really think of anything. I wish I could've stayed longer.
Juliana
9.1
January 2024
It was nice being greeted by such a lovely receptionist upon our late arrival and lengthy drive. Our Double Queen room was nice clean and comfortable. Continental breakfast was basic but good enough for a kick start.
There were a few cigarettes' burns on the bed spreads. It was an inconvenience for us to moved to another room after settling in with our 12 pieces luggage because of the TV not working. We made a request to bring a TV from another room but due to company policy it was not possible. Leaving us to check-in all over again and moving to the room next door. Thankfully.
Juan
8.2
February 2025
Well kept. The rooms are nice and cozy. Staff was great. All in all it was great. Unfortunately no money was refunded to me because of the cold weather busting the pipes.
The water line busted during my stay. So, unfortunately no showers or bathrooms for two nights. So, I showered at my gym and used local bathrooms that were available.
Carol
9.1
January 2023
The location, the price, the staff all were great. Very quiet inside the motel, couldn't hear many noises at all. Room was huge, plenty of outlets to charge phones & computers. Heater really worked great, had to keep turning it down, because it heated so good!
The motel was just getting renovated and there were a couple of things not quite fixed yet. The door would push open even when you pulled it shut to leave. The deadbolt would not work because door was not lined up with the hole correctly and went to take a shower and hot water didnt last long at all. Room could use more mirrors, such as a full length one. And the remote was missing the battery cover. Took it to the front desk, just to make sure they knew we didnt do it. She attempted to find another one, but when couldn't, we just went withthe remote we had, which was not a problem.
Steven
8.2
March 2023
The rooms were being renovated, but it looked really nice. The best thing was the people behind the counter. Met two of their staff and had a really nice convo with both. Was like friends were welcoming us. Everything was clean, wifi was okay.
The breakfast was temporarily not available so they offered a replacement instead. However, I take it as a positive that they managed to find a solution. Should be fixed by now anyway!
Susie
10
March 2024
Quality finishes, nice rain shower, furnishings were updated and better than the majority of motels. Very impressed with the design . USB outlets at bedside table, multiple controls for the room lights Cleanliness of the room, nice arrangement of furniture.
Nothing really. And this is a personal preference. Bed was a little on the firm side for me
Cassie
9.1
April 2025
I loved the showers and the fact it had direct tv and lots of channels the breakfast was good and the room was clean. Also i loved how there was a bible on the nightstand. And nightlights
I wish there was a bathtub and breakfast lasted longer than 9am
Breese
10
February 2025
Great hotel at a reasonable price. The room was updated and very comfortable. Since we had to get on the road early, we didn't stay for breakfast. However, the front desk person made us fresh coffee to go. Friendly staff, nice place to stay. We'll be back!
Doyle
8.2
April 2025
Location was Good
Microwave was old and burnt my popcorn. Dryer did not dry my clothes. Ask for a shower seat but they ould not get one that fit in shower
Attractions
Tennessee Valley Railroad Museum
20.2miTennessee Aquarium
25.9miAttractions
Tennessee Valley Railroad Museum
20.2miTennessee Aquarium
25.9miAirports
Chattanooga Metropolitan Airport
21.1miFree parking
Business center
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Kitchen
Non-smoking rooms
Wheelchair accessible
Kitchenware
Kitchenette
Elevator
Upper floors accessible by elevator
Free toiletries
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Food & Drink
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Express check-in/out
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Interconnecting room(s) available
Non-smoking rooms
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Dining table
Kitchen
Kitchenette
Kitchenware
Microwave
Oven
Refrigerator
Stovetop
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Parking
Free parking
Parking On Site
Physical distancing
Contactless check-in/out
Room Amenities
Clothes rack
Iron
Sofa bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service/Alarm clock
Spa
Fitness center
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
$25 per child per day
3+ years
Extra bed upon request
$25 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
Visa,
Diners Club,
Mastercard,
American Express,
Discover
This property does not accept cash.
Is it possible to stay with my pet at Douglas Inn & Suites?
Yes, you can stay with your pet at Douglas Inn & Suites. They allow pets, although there may be charges involved.
At what times are check-in and check-out at Douglas Inn & Suites?
The check-in time at Douglas Inn & Suites is 03:00 PM and check-out is at 11:00 AM.
Is there parking available at Douglas Inn & Suites?
Yes, there is ample parking available at Douglas Inn & Suites. Not only is the parking free and on site, but it is also public parking, meaning guests have easy access to park their vehicles without making any reservations.
What are the rates at Douglas Inn & Suites?
Douglas Inn & Suites has rates that begin from $158. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.
Which room categories can I book at Douglas Inn & Suites?
The types of rooms available at Douglas Inn & Suites include Family Suites, King Rooms, and Queen Rooms with Two Queen Beds. The Family Suite is the largest room, with a size of 614 sqft and can accommodate 5 adults and 3 children. The King Room is a double room, with a size of 248 sqft and accommodates 2 adults and 1 child. The Queen Room with Two Queen Beds is a quadruple room, with a size of 312 sqft and can accommodate 4 adults and 2 children. Smoking is not allowed in any of these rooms.
What activities does Douglas Inn & Suites offer?
Outdoor pool, Restaurant, Bar, Laundry facilities, Free parking, 24-hour front desk, Conference space The guests at Douglas Inn & Suites can make the most of their time by enjoying the leisure amenities offered by the hotel. They can start by relaxing and taking a dip in the outdoor pool, which provides a refreshing break from the daily routine. Additionally, guests can indulge in delicious meals at the hotel's restaurant and unwind with their favorite drinks at the bar. To ensure a stress-free stay, the hotel also offers laundry facilities and free parking. For guests who need to stay connected or catch up on work, the business center allows them to do so with ease. Those who prioritize their fitness routine can utilize the fitness center to keep up with their exercise regime. With the various leisure amenities available, guests at Douglas Inn & Suites can have an enjoyable and comfortable stay.
Which payment methods are supported by Douglas Inn & Suites?
Douglas Inn & Suites accepts the following payment methods: Discover, American Express, Mastercard, Visa, and Diners Club. Cash is not accepted for payment at the hotel.
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