Utterly delightful premises, beautifully decorated and furnished in period style. Very comfortable room with modern bathroom. Ours had a balcony with gorgeous views to the surrounding country. The continental breakfast, either on the terrace or in the dining room, was excellent.

No lift but, our host was always on hand to assist with the baggage and frankly, it just wasn’t an issue for us, nor others we spoke to. We fully intend to return, having deemed ourselves fortunate that the Parador was full, otherwise we would not have found this gem. If arriving by car, it is worth requesting a marked map with the route to the premises, as this is daunting if you don’t know, as traffic is restricted within the town.

This is the 18th century house where the organist at the Collegiate Church in the town lived. He must have been quite well off because it is very well appointed, with excellent reception rooms, double shutters on the windows and views towards the countryside. It has been beautifully restored and far enough away from the main part of the town and the numerous tourists. The couple who run it speak good English and were very welcoming. We visited the beach on the little peninsula at Isla de la Virgen del Mar on the way to the ferry the next morning. Lovely to walk on the beach and the dunes, and there is a nice cafe at the car park.

We just wish we could have stayed there longer than one night. We were on our way to the ferry at Santander.

The Casa is beautifully and lovingly restored and decorated to enhance its heritage, but bathrooms were modern and well-equipped. We had Room 6 which had its own little indoor sitting area with windows all round overlooking the street. The view from the dining terrace was amazing overlooking the fields and the back of the Colegiata, and the buffet continental breakfast was fantastic for €10.50. Rafa was a great and humorous host!

Not sure if the phone number given is no longer in use - I tried to call about parking but only got a long auto-message in French (which I don't understand). So only found out on check-in. FYI the private guest parking is at the bottom of the hill behind the Casa (which is on top of the hill), and both are connected by a flight of somewhat steep and unsheltered stairs (the photo shows the Casa from the carpark, but those are not the stairs - there is another flight of stairs). Cobblestones and a high wooden threshold may be problematic for guests on wheelchairs etc. I still gave a 10 because I forgot to ask Rafa abt the phone no and he can't do anything about the stairs and threshold

Beautiful super-quant hotel in a perfect location it with plenty of free parking. We got a top floor with a balcony and it as perfectly finished and immaculate. The owner of the hotel even carried my bags to my room (and refused to accept any tip!). The owner and hotel staff really care about this hotel and keeping their guests happy. We did not buy the breakfast, but when we visited the outdoor eating area in the morning, our jaws dropped -- it was gorgeous! The owner recognized our wonder and made us two Coffee-con-Leches which we sipped while dreamy-eyed at the city below. This hotel is a "Must Stay", you will surely fall in love with the city, the hotel and their staff.

Nothing. It was beyond-perfect. I'm 65 with bad knees and walking up the stairs to the top floor was a breeze. I even had to "fight" the offers from their staff to carry everything that I had!

First and foremost, the staff were exceptional. Not only were they incredibly friendly, but they were also a wealth of knowledge when it came to local information. Whether I needed recommendations for dining, sightseeing, or exploring the area, they were always ready to provide the very best suggestions, making my stay even more memorable. The lodge's location is another highlight. Situated right in the heart of the historical part of Santillana del Mar, it offered the perfect blend of convenience and authenticity. Despite being nestled in the midst of such rich history, the lodge still managed to provide ample parking spots, making it incredibly convenient for travelers like myself. As for the accommodations themselves, they were nothing short of delightful. The building exuded historical charm, while the rooms were impeccably clean and comfortable. It was evident that great care had been taken to ensure guests' comfort, and I couldn't have asked for a better place to unwind after a day of exploring. Overall, my experience at this lodge was nothing short of exceptional. From the friendly and knowledgeable staff to the convenient yet authentic location, it truly exceeded all my expectations. I would highly recommend it to anyone looking for a memorable stay in Santillana del Mar.

I wish I could stay for longer.

I cannot rate this place highly enough. I got there at 10am and knew my room would not be ready. Rafi took my bag , took me to the car park and when I told him I had travelled through the night and would need to sleep in the afternoon, he changed my room to the quietest part of the hotel so I would not be disturbed. Breakfast was continental but had everything from freshly made toast to hams cheeses eggs and pastries plus freshly squeezed orange juice and delicious coffee. A wonderful start to my Camino journey. I hope to return

Maybe a kettle in the room

Fantastic location in this lovely ancient town. Charmingly restored and well kept ancient building run as family business. The host is very helpful and charming. Get a room with a balcony - the views from our little balcony were charming. The terrace was charming for breakfast. Good parking facilities. This was such a find and we would definitely come back.

Nothing.

Beautiful property in a fabulous village. The man on reception was incredibly welcoming and helpful. Modern bathrooms with all the facilities without loosing the charm of the age of property.

Not really a negative but you are in an old medieval town with narrow cobbled streets, that traffic uses both ways, which you have to use to get to the property. The carpark is at the bottom and you have to climb a number of steps. Just something to be aware of if you book it.

This hotel is a true gem, everything was perfect. The property is nestled in the picturesque medieval town of Santillana del Mar. Great breakfast, cozy atmosphere, spotless rooms, charming interiors. The location is ideal for wandering around the town, and there are incredible views of the countryside from the terrace. Our host, Rafa, was the absolute best! All in all, a stay we won't forget :)

Excellent property, lovely to stay in a period building. We had the corner room in the photo. Windows on two sides and enclosed sun balcony with opening windows. Quiet, clean, modern bathroom with good lighting. Comfortable beds. Very close to everything. Would definitely recommend. Camino trail on the doorstep.

A small fridge and kettle would be nice.