The bed was very comfortable and the structure very solid i.e. NO SQUEAKY FLOORS! The rooms were very large and well appointed. Location next to Hospital was ideal as we had an appointment there for scans and it was a 4 hour drive.

The traffic noise was too much for me. The shower would NOT drain properly and i was standing in ankle deep soapy/dirty water by end of my shower. This is a huge negative! Drain in sink also could use a clean out. I worked in Hotel maintenance at a Best Western and we had to clean out drains multiple times a year. Failure to do so results in a gross experience for guests. additionally the tub drain itself was disconnected and just laying there. The hardware holding the window shading/screen was busted at the bottom mounting point, this made opening/closing just a bit more difficult. The bathroom door was a bit beat up and could use a fresh paint. the breakfast was lack luster, the juices were terrible/mostly water. Front desk girl was rather aloof/blase

The location was perfectly situated to be extra quiet yet close to everything Carson City has to offer. It's easy to access the hospital and medical offices. The quiet is important to me. The room was spotlessly clean. The air conditioning was efficient and also relatively quiet. I've stayed multiple times and will undoubtedly stay here again.

The toilet in the bathroom was sluggish to flush. Breakfast was disappointing. Usually it's better than this time. Specifically found the scrambled eggs lacking in flavor. Needed salsa or shredded cheese to make them palatable.

Hank is an the best at his job. He was very courteous and truly cared about your needs and experience. He was very knowledgeable about the area and places that are a must see when visiting. The housekeeping staff was very friendly and keep the rooms very clean and were quick to respond to any request. Defiantly will stay there again. See you soon Hank!

Convenience to Highway. Great breakfast. Mornings staff was amazing.

Anyone could get into the hotel at night time. Doors were not locked. You could walk in and go to any floor without using any sort of key. If person working the front desk stepped away for a moment there was nobody in lobby. Entire hotel does smell of smoke even though it’s non-smoking hotel.

Comfortable room and bed. Breakfast was great. Free flow of coffee, hot chocolate when we checked in, and cookies during the holiday season. Staff were excellent. Really pleased with our stay.

Laundry room requires us to download an app to use the washer and dryer. Can be a plus point for others who prefer not to use coins.

We rode in on our motorcycles and the manager Hank was very considerate to let's us park 3 Harleys in the covered driveway. We were very happy since someone would be able to watch them all night.

The pool area was very load with echos from kids screaming

Friendly staff. Convenient location. Easy to access the highway.

They double booked my room and somebody came into our room while our things were in it. Stopped my key and so I had to go to the desk and confused why I couldn’t get into my own room.

All the employees were friendly and helpful. Hot breakfast was ok.

Thin walls, I could hear the neighbors phone notifications from next to me and I could hear the tv playing all night from upstairs. The bed was not very comfortable either.

Location, clean, quick check in, comfortable, good breakfast, and plenty of parking.

Pool was inside and was hot in the pool area, too bad it couldn’t have been cooler inside.

Very clean facility- complementary breakfast very good

Picky complaint, but ice machine makes mostly crushed ice-difficult to use in beverage