Location and staff were great

Parking lot is poorly designed. If you don't get one of the 6 spots in front none of the other parking spots are near a doorway so your walking. Not a huge deal but I had several suitcases I had to lug all the way around to get to the elevator. The breakfast was good but for 3 days they had no plates. Luckily I had my own. Front staff said they needed to order paper plates.....there is a grocery store across the street. Can't you just buy an emergency pack?

Employees went above and beyond the night we arrived the key card system was down and employee would race up to your room and have it ready for you so it was like having a personal doorman to your room. They got the key card system fixed by morning. I believe if it wasn’t for that a lot of us would have left as I saw a few did, when I arrived. They were able to accommodate my family by putting they close to our room even though they came a day later.

Breakfast was great. Location n the outskirts of the city was easy to get to via I-580 or Carson street.

Dog walking area was only a dirt patch at the back of the hotel. This could have been seeded to provide grass for pets/service dogs, and would have helped keep the dust off the dog/animal.

It was a perfect stop for our road trip. we had fridge, microwave, coffee, good breakfast laundromat, iron, dryer and cute pool with jacuzzi comfortable beds 🛌 small tv but worked well and all that for reasonable price! The location was great for groceries, restaurants and casinos. Hotel is clean and new. Good safe parking. The staff was very nice, helpful and welcoming. Thank You! we would stay again!

bathroom exhaust fun didn’t work properly and there was weird smell upon entering the room that could come from AC or maybe previous quest’s idk 🤷‍♀️ but it wasn’t so bad for us to change the room or hotel.

The staff was very friendly. The building was well maintained.

The bathtub in our room was a bit scary. When you moved around in the shower, it made it sound like it wasn't attached very well. I have never showered so fast in my life.

Convenient to hospital and Dr's. Clean. Friendly. Easy to find.

Loose tile in rm 205 next to tub. Homeless person in parking lot out front begging. Not a complaint just concern. Difficulty leaving property and trying to make a turn on to 395 going south. A little pricey for Srs paying for dr visits, gas, food, lodging.

This Staybridge Suites, like other Staybridge Suites we have stayed in, provided a very comfortable experience. Rooms and grounds are nicely maintained and the staff was very friendly. There was a problem with noise from the room on the floor above us and they had another comparable suite available for us on a different floor. The location near Highway 26 was quiet and close to a couple good restaurants. I also greatly appreciate the reasonable pet fee.

Just the noisy neighbors upstairs!

Clean, easy access and the staff was nice

The ice marker on the second floor did not work and the toilet in our room did not flush well also the bath tub did not drain well so when you took a shower the tub would fill with water.

Very clean.

Every time I called the front desk no one would answer and I would have to come down and staff was on their cell phone not answering phones.

Door card system was down upon our arrival. Staff were very helpful and did their best to acomódate us.

Pool was very small compared to the pictures.