The staff were friendly, excellent facilities and great location in the centre of the village. Cablecar pass was included in the package and was a great bonus. Breakfast was good. All continental. Had evening meal one night, food was delicious.

Unfortunately my room looked out to the village square. In the evenings this was fine but when trying to sleep much later it was annoying to have the noise at 1:30am! Rooms were warm because of the lovely weather so you needed to keep window open! Earplugs were available at reception so I fear this must have been a regular problem.

We had booked the studio apartment which was very nice. It has a reserved parking space very close by, albeit at an extra cost. Breakfast was great and the hotel restaurant is also very good. Staff were very friendly and helpful especially as Swiss-German is not our first language.

There was a little bit of confusion at first to find the apartment and parking space. It is a few minutes walk away from the hotel itself. This was not explained to us in advance, but it was easily resolved once we spoke to reception.

Staff of both hotel and restaurant were exceptional. Freshly renovated rooms and restaurant. Restaurant has great Swiss food (try Bären-Schnägge to get sth you cannot get every day). PS: other great (non-Swiss) dinner choices are BrynWilliams @ Hotel The Cambrian and S'Zimmer @ Hotel Viktoria Eden, both worth envy penny and und 10min away from Hotel Bären.

Coffee at breakfast was not sth to remember (trying to say it nicely)

Good quality breakfast. The hotel is located in the centre of town so very convenient for bars, restaurants, and shopping. The high street lift linking to the main bubble is just a few minutes walk away and ski hire is also very close.

Hotel was a bit too warm at night

The hotel staff was extremely friendly, very helpful and welcoming. We felt like home over our short stay. The room was comfortable and clean, beds are great for a good rest after a hike. The location was awesome, all shops are nearby, cablacars within reach, amazing view to the mountains from the balcony.

Everything was good!

Small basic room but that what i was looking for and had the best value for money in this trip. guests get free bus voucher and 20% discount for the car cables for Oeschinensee Lake(highly recommended if it's not a rainy day!). Wonderful breakfast included!

Such a nice and big room with a view. Coffee machine and water boiler in the room. Staff was very helpful. We got even free Bergpass and we could use some of the cable cars for free.

Breakfast should be improved. Other than this, nice hotel.

The hotel is beautiful and with a lot of detail. The people who work there are incredibly nice and make your stay unique. We've been very well and we have felt like at home. Everything is very clean and in great detail, they think of everything. If one day I return to that beautiful area, I will surely stay in this hotel!

The location was amazing,,, the view, the quite place around,,,, the way to the hotel is beautiful with green land and river,,, the hotel provide a lot of offers to go around the area with free bus,

Nothing

Friendly and doing the necessary to please the guests. New sauna and Turkish bath are great after skiing. Good breakfast, available on request from 7:15. Room was quite big for a 3 star hotel, with boiler and nespresso machine.

I have always a problem with pillows in German speaking countries. Too airy for my taste. Would be happy to have another type of pillow available in the room.