The hotel is located in a peaceful area. We liked the clean sandy beach on which there were enough sunbeds. There was a plenty of delicious food. Fresh cakes and desserts were served every day. The hotel staff was very kind and helpful. Everyone is always smiling. The reception staff speaks english and german which is very helpful.

There was no traditional Greek coffee. If you want to drink delicious and tasty coffee, you need to go to the city. We wished there was more seafood on the menu.

The food was very good. Every day every meal had something different and tasty. The personnel is very efficient. The beach is fine, and support for the beach goers was also good, like showers, changing cabins, chairs and towels. If one's going on a tour for the day, the staff offer a lunch box, and maybe even some early breakfast. Late check out is also very friendly.

Most of the drinks offered used some syrup that didn't appeal to my palate, but there were some options that were ok. And there's always beer...

We were greeted very warmly. We arrived late (after dinner time) and the staff had set some food aside for us so we could enjoy dinner. Very nice gesture! The rooms were pretty accurate to the picture, clean and comfortable. I love that the AC only works if the balcony door was closed. 6/7 days there was options for entertainment for kids and grown ups and you could join if you want or just relax. There are beach and pool sunchairs just for hotel guests.

The only thing I didn´t like is that many people are already reserving their sunchairs in the early morning and only showing up to the pool way later (sometimes a few hours). I think after a certain period of time towls should be removed by staff to make place for other guests. The issue doesn´t happen at the beach sun chairs. So even if you donßt get a space at the pool - there is certainly space at the beach!

The pool was clean and spacious and laughter encouraged. No silent lane swimming here. The rooms had everything the info said it would.no need for taking a hairdryer,take a few pegs for any hand washing & those big pegs for holding towels down.( you can but them here.)Clean and spacious. Powerful shower.over all a great room.The beach sun beds v full but space always found. The sea some years has been a bit choppy but this years holiday was super calm.so long that there’s no crowding in the clear warm sea.good for snorkelling if you go out a bit further the marine life gets better.. clean golden sand. There is a brilliant shower at the entrance to the beach so no need to go back to the poolside all salt n sandy. All in all we had a wonderful time here.evening entertainment was fun .kids early eve entertainment then on to adults evening. Daytime pool events . Perfect for families young and old .went with adult family had a great time laughter all the way ( probably had too many cocktails.try the “ strawberry coconut “ . )Plenty of food choices . We have been to many hotels on Crete. This was the overall best.

I realy can’t think of anything that could have been better.

We stayed in room 309 and had amazing views across the bay and of the hills from our balcony. We had a week of cloudy days and the view was still spectacular (photos from day 1). The air conditioning unit and ceiling fan were great. Kept us warm on the chilly days and cool on the warmer ones. The bed was very comfortable. The pool area and beach were great. The food overall was good. We particularly enjoyed the Souvlaki on the Sunday. The restaurant staff were fantastic, managing reduced table numbers due to the weather on several days while we were staying. Local bus services to Heraklion and the airport were frequent and reliable from the top of the road, as were the hop on hop off sightseeing bus.

Tacos on on first night had what tasted like Chinese vegetables in which neither of us liked. One off meal over 7 days wasn't bad going.We would have like to have seen more greek dishes on the menu. Knowing what entertainment was on each night would have been nice so we could plan when to go to dinner. Guests were smoking on the balcony next to us. As nonsmokers this was off-putting. There was a fire alarm at 11pm one evening to which most guests were unsure if to take seriously. Someone a few rooms from us said this was the third in a week. Maybe this had something to do with smoking in the rooms and the bad weather? Soundproofing of the rooms could be improved. We could hear conversations in the corridor and the lift door being closed. Luckily we are deep sleepers.

great location (10-15 min to Heraklion and airport) sooo friendly and funny staff (Nikole and Andreas - animators) clean and sandy beach many beach loungers TV, coffee maker, tea, hair dryer, basic cosmetics fresh bottled water every day in our room for parents with kids highly recommended - great animators!!!!

This hotel is mainly for old Germans... we didnt expect that. Even music in the evening sometimes was in german. This hotel is not a good place for young people. That's the only disadvantage of that hotel. Swimming pool had cold water - water in the sea was warmer ;)

Location, all-inclusive amenities and nightly entertainment

Great location, very comftarble hotel, it is practically on the beach.

The pool is mot so suitable for our 5 year old kid, since he is too big for the child pool and too short for the big pool. The food was good, but no more than that

Very good value for money. Easy to access from Heraklion Airport. Very clean room and all areas. We had a great stay.

I would be happier if they provide more Greek experience in terms of food variety and entertainment.

Near to airport. Lovely staff. Friendly hotel

We initially got a small room but we were moved to a much nicer room.