Beautiful hotel. Room was very spacious and clean. Bathroom was also spacious, great water pressure and they supplied all necessary toiletries, first hotel I ever stayed at that supplied mouthwash which I thought was cool. Gentlemen at the front desk were very professional at both check in and out. Pool and hot tub area were great and very clean. We had to check out before breakfast so I can't comment on that but the area looked very nice.

N/A it was a great stay!

Our room ended up being double booked, and the staff was excellent in taking care of the problem. We had booked a two queen bedroom, but all that were available were suites with one bed and a pullout couch. We had four adults and an infant with us and upon seeing this, they comped us a room so we could each have a bed. Excellent customer service, realizing the issue was not our fault and making sure that we were made a hole. Would recommend to anyone looking at this hotel.

The best breakfast ! The woman who checked us in was amazin ! We greatly appreciated the 3pm check in and 12p check out ! The water bottles @ the front dest check in was sweet along with the apples in the lounge area and all day coffee and tea 💚 Very excited there was a hot tub by the swimming pool 💙 When I entered the room was pleasantly surprised to see a welcoming message with my name in it on my TV screen 💖

You guys nailed it 🎯

The property has been renovated. I've been staying here for years, so changes were noticed and appreciated. Rooms accommodated business travel better. Updated decor. And they still have a refrigerator and a microwave, which isn't easy to find these days

My only complaint was that it took 10 - 15 minutes before the water in the shower would warm up. I have been coming to this hotel for years. I had never experienced that. I don't take cold showers, so I wasn't happy about that. As they continue improving, that must be addressed.

Area was nice and safe. Hotel staff were extra polite. Room was clean. Breakfast was delicious. Nice touch on welcome package of bottled water and chocolate chip cookies. Staff helping with breakfast baked some cinnamon pastry and came to each table to ask if we wanted one while it was hot and fresh. Excellent and enjoyable experience. Left white jacket on bed and night supervisor Edward Robinson mailed it to me. Just another way hotel staff went out of their way to accommodate customer.

The location has a good access from highway and provides a convenient parking space. There’s a mall nearby with stores and restaurants. The area looks well. The room had everything we needed, and the bed was super comfortable. They serve a nice breakfast. Nothing special but exactly what you may expect from a nice hotel. We enjoyed it. Coffee, tea, and a water station are available in the lobby. The reception staff were super nice and shared some advice about the area.

Loved the location. Close to Cleveland but far enough outside of the big city. Located right next to a nice outdoor mall. Bed comfort was amazing! Staff were super friendly.

Construction on the floor above us. Started extremely early and went late into the evening. Could hardly hear the TV or the thoughts in my head.with the constant scraping, banging, and drilling. Pool listed as heated, but was similar to an ice bath. Made me a little disappointed as that is the main reason I picked this hotel.

I rated the value low because we came to Cleveland for the eclipse and the price was jacked up to over four hundred a night. Nice breakfast. Liked that you had hard boiled eggs and waffles, and even FRESH fruit!

Hot tub was too hot. Other people thought so too. (Heated pool was lovely but could have been warmer - just my opinion) Picked place because you had both and breakfast went to 10 (instead of 9:30.)

The room was clean and comfortable, and really large for the price! The staff was incredible - especially the woman working the breakfast buffet, who grabbed my daughter a bowl of blueberries after the buffet had closed. It was so sweet and made my daughter so happy!

Nothing! It was an amazing stay.

Great Location for my activities while there.

Construction work left parking & hotel entrance difficult with no dedicated lobby and sometimes only 1 working elevator. The breakfast room was in desperate need of an upgrade. I assume that the dining/Breakfast room will be included in the hotel’s overall renovation work.