Comfortable. Good Spa facilities. Ample parking. Excellent (staff with a few exceptions).

Food a bit bland. Location good if you like peace and quiet but a bit removed from bars restaurants etc. The steep climb back to the hotel will not suit everyone. Some staff a bit gruff or abrupt which can spoil an otherwise good experience. Overpriced for what you get.

big rooms, views and overall facilities on a good level.

Some of the staff were a bit rude, especially spa staff and their attitude towards the use of indoor pool & sauna facilities.

The hotel is amazing, room was nice and with great ocean view. Overall the atmosphere was very pleasant.

Two things we didn’t like the battle for the sun beds and food quality.

The staff are fantastic and so accommodating and enthusiastic. The view from our room and pool was amazing. It's just a short walk from a beautiful beach. As bouffet breakfast and dinner goes ,the food was excellent! We had great massages in the spa, and there were lots of different pool activities to choose from daily. The cliff walk to Puerto Rico is stunning. The aqua spin at sunset in the pool was definitely a highlight!

It's not that I didn't like this it's just to point out that Amadores is very quiet at night time, but Mogan and Puerto Rico are nearby if you want that option.

Beautiful location with great infinity pool, overlooking the Amadores beach. Rooms are spacious and bed is super comfy. Special praise to Patryk from animation team, he made us feel really welcomed and my daughter enjoyed activities by the pool and in the kids club. He really makes the stay at the hotel more fun!

Reception staff was really confused and not too professional, felt like there was few untrained employees who just started working and our check in took forever. Food at the restaurant is ok, but vegetarian and vegan option could be better. Evening entertainment is not good at all, especially the live music. Hotel of this size and ratings should work on this more.

Lovely sea view from all parts of the hotel; plenty of sun beds; sensible sun bed reservation policy; lovely, helpful staff; great food; improved dining experience from the re-vamped (since we last stayed) main dining room; lovely big bed.

For the size and stature of the hotel, a second/themed restaurant would be good. Evening entertainment poor.

Very spacious rooms overlooking the ocean. excellent food, great pools and poolside, large spa area and facilities. They have one of the best restaurant and bar staff - excellent service always delivered with a smile!

a few minor areas of focus: - The gym was well equipped but would have been great if it was overlooking the ocean (currently in a sort of back room with no daylight). - We were also unable to get a late check out despite asking and checking on 4 different occasions prior to our check out date.

The location was excellent for access to beach and surrounding area. Pool are and bar were also really nice and snacks and drinks reasonably priced. Staff were all super friendly and helpful.

Food quality could be patchy - such as some fruit tinned. Inconsistent approach on sun bed reservations versus the rules laid out, impacts busy times negatively. Some animations excellent e.g Santana guitarist duo and flamenco; some poor solo artists in some cases poor and looked bored.

+ Amazing location with spectacular views + Big rooms with stunning ocean view + Kitchenette in the room + Rich food buffet with changing menus + Reasonable priced drinks and extra services + Super friendly and helpful stuff

- Pillow and beds were not comfortable. Matrasses were super soft and already lost shape. The must be renewed - Lifts necessary to reach pool and restaurants were out of order half of the time - Signalisation and information on current programs & events were poor.

The staff are exceptional and too many to mention ,the choice of food was very good .The views fantastic .the area is very quiet and no noise .it was my wife’s birthday during our stay and on the afternoon of her birthday a cake and bottle of preseco arrived at the room courtesy of the hotel which I thought was a lovely thing to do .there is a lovely walk along the coast into Puerto Rico but good mobility is needed .this has to be the best hotel we have ever stayed in

There is nothing I didn’t like a about this hotel but anyone choosing to stay here and wanting to explore the area would need good mobility. The entrance to the hotel is quite a climb uphill from the street and the promenade. Taxi service is very good ,waiting time only a couple of minutes