Spa in the hotel, nice park around, Dunabe river around.

Our nice room was on the corner of the building and a bit cold. We got extra heating and problem was fixed.

The Spa facilities, although nothing extraordinary, are well maintained and sufficient for a 3-day weekend. The facilities are nice and the whole hotel actually looks very stylish with a very old-school vibe and finishes. The Room has been very clean and neat, albeit a bit small, but you get what you pay for. The presence of a Balcony is actually very useful especially if you're planning to stay for a longer time. The staff is very friendly and helpful, I can only thank them for their service and hope they're appropriately remunerated for their great work! The location is also great as it's on a small 'island' and surrounded by nature and parks. I would definitely stay there again and for a longer time.

The bed mattresses could have been a bit harder but they're mostly the same in 80% of hotels. Ask about the amenities and if you need to make appointments for some of the spa amenities. The Salt Cave would have been a great experience but unfortunately we didn't know that it requires an appointment. Please ask about it and make an appointment, I won't miss it next time.

An amazing oasis of calm away from the busy city nearby. The trees, parkland, gardens and nature surrounding the hotel and spa complex provide a relaxing (and mostly traffic free) environment to relax and unwind. The spa complex is truly amazing, with free use of the many pools (inside and outside) and good value optional treatments available also. A wide range of options were available each day for breakfast in the Grand Hotel. The cafe in the adjacent Thermal Hotel (accessed via the link tunnel if raining) provided good value drinks and lighter food options throughout the day. There are excellent travel links to the hotel. There is a bus stop less then 100m away, a tram stop 400m away (but you can catch the bus there, or further into the city where there are links to other tram lines) and for a door-to-door service the Bolt taxi service is excellent and good value ~£10 each way from the hotel to the Bazilika (Cathedral) for up to 4 people. The staff at the hotel are friendly, but not over familiar; courteous and helpful at all times. Nothing is too much effort, and they all speak excellent English (sadly my Hungarian is very limited, but this was never an issue). If I could give this hotel 11 (or more, much more) out of 10 I would gladly do so, and recommend it to anyone who wants the benefits of access to the city, but from a place of calm and tranquility.

In the spa pools some younger (age 7 or 8?) children were splashing and being quite boisterous at times without adult supervision. I would like the spa staff to ensure this is controlled and parents/guardians act responsibly with the children under their care. There is no real evening entertainment available at the hotel and spa complex, so if this is important, you will need to travel into the city.

We stayed at the Ensana Grand which, with its sister hotel, the Ensana Thermal, is situated on Margit-sziget (Margaret Island), a beautiful calm oasis in the middle of the River Danube within a short distance of Obuda and Budapest city centre. Both hotels allow guests free access to the spa complex which was a wonderful treat for us. Robes and slippers are provided. Our room in the historic Ensana Grand was lovely, very clean, warm and comfortable with a view of the mighty Danube. The breakfast was very good with numerous choices for all diets and preferences. The staff were very friendly, courteous and helpful. On one occasion, we walked down through Margaret Island to access the city centre - it was a beautiful walk of 2-3 kilometres in the sunshine; the autumn colours were stunning. We even saw red squirrels - such a treat! On other occasions, we used the 26 bus which travels along the island from the city centre through to the Margit Hid (Margaret Bridge) or we walked to the transport hub at Szentlelek Ter where there are frequent buses, trams and trains to all areas of the city and beyond. The public transport network in Budapest must be one of the best in Europe and we were amazed to learn that over-65s travel free on all buses, trams and trains. Proof of age must be produced on request. Disappointedly, we were never asked to show our passports! Budapest is huge and a short break cannot do it justice. We will definitely return to this magnificent city.

The coffee machines dispensed rather disappointing coffee at breakfast. For guests with mobility issues, the walk through Margaret Island to the city centre might be a little daunting although the 26 bus passes near the hotel complex and the stop is only a short walk away. While Obuda is nearby and there are some good restaurants there, the walk from the hotel involves walking from the island to the mainland over a very busy, noisy and polluted road bridge. However, having endured this walk a couple of times, we decided to walk on to the bridge and get on the bus to the hub. This worked well as it is just one stop and there are frequent buses.

I booked Ensana for a 2-week workaction and I really liked my stay. The room was comfortable with a nice large desk to work. The breakfast was great, and there was a nice variety of choices. The gym was solid and the spa (although not at the level of other spas in the city like Széchenyi or Rudas), great for a hotel spa. It's a pleasure to run along the running track on the island. Staff was professional and helpful when needed.

The configuration of the shower in the bathtub is a bit inconvenient as the water is unavoidably leaking on the floor. Although the breakfast was great (solid 9 for a 4-star hotel), it could be even better if there were maybe 1-2 warm dishes every day + fresh orange juice. The location of the hotel on the island is either going to be a 9 or a 5 depending on what you are looking for. I personally really liked the remote location, but bear in mind that it will take you a good 30 min walk to the nearest restaurant off the island (although there is public transport nearby the hotel).

I really like the island in the centre of the city. It’s awesome! I like breakfast, a beautiful building of the hotel, spa complex is nice.

Personnel of the hotel was not much friendly (not at all, but still the impression is so-so). The worst thing was when I arrived with 3 luggages, nobody helped me to open the doors …those two extremely heavy doors. They were looking how I was trying to enter from the reception desk. I haven’t ever been in the situation like this =( The room was rather dark as the window loomed out onto the wall. All the other things was nice.

Very beautiful hotel in the most prestigious part of Budspest. The island is very popular and emblematic of Budapest so you'll feel privileged to stay in it. Don't be put off by comments saying that it is not central. Budapest buses are amazing and included in your Budapest card, with so many other things, if you decide to buy one (and you should consider it). The hotel itself is amazing, breakfast is very good (we treated it as a brunch)and outdoor sitting area is so nice in summer. We didn't have a chance to try the restaurant as too busy exploring the town, but it is nice to know you it's there. The spa was a little busy at the weekend (like all spas in Buda) but close to empty weekdays. Don't forget the sun terrace, we almost did, lol. Being able to still use it after checking out was great as our flight was in the evening. Rooms are very quiet, air con could do with upgrade but room was cool despite 35C outside. The island itself has so much to offer: walks, running loop, water show, rose/ flowers gardens... If we come back to Budapest, we will definitely book again.

Nothing really

We loved that the hotel is located on this beautiful island in the middle of the city. Classic and nice decoration with much history. We loved that the staff was nice and efficient. I personally liked that the reception staff is mostly middle aged who have the full concept of hospitality that I sometimes miss when we stay at different hotels and the staff is too young and you can see that is only a job for them. In this hotel we felt at home and most welcomed. The breakfast was great and the spa helped us to relax. We had an incident one night and the solution was flawless and quick. We will come back for sure.

I'm a picky chick but I couldn't find anything I didn't like.

We had a family trip, 9 days stay. 2 grandmothers, parents, 2 kids (5 years old). Took family deluxe ( which has a great size, coffee machine) + Deluxe Plus( also big, No coffee machine). Blackout curtains! Very good spa, cold pool, pool 33-34°, pool 34-35°, thermal pool 36°( at this kids under 14 years old are not allowed), sauna, steam sauna. The location is great, beautiful park around,view to Danube river. Staff helpful and friendly!

Mattresses are soft, pillows also not comfortable. Breakfast every day the same.

Room was clean and cozy, not particularly spacious, but enough for two people. Cabinets big enough and with many hangers. Breakfast was excellent in quality and quantity, Peter the Maitre de Salle was fantastic, the rest of the staff was good to nice, but not very sociable. Spa was very nice, clean and everything was in working order, the gym was very nice, however many of the cardio machines were not connected. Food and service in the restaurants of the adjacent hotel was good

Sometimes, there were too many children playing in the thermal pools. Other than that, the stay was fantastic.