I loved the 19th floor cafe. It had both amazing views and great food. The room itself was very comfortable and also had great eco friendly products that were perfect size for a short stay. The hotel was centrally located and very easy to commute from different parts of the city.

Unfortunately I was charged quite a large amount for accidental bleeding on a towel. I brought it to the hotel staff's attention and apologized since it was not intentional, however I was still charged over $75 USD or 100,000 won for the single towel. I was not expecting such a high charge.

1.locations : very convenient,from Sinsa station No.8 Exit directly walk about 5 minutes when see Uniqlo almost arrive , walk next alley at B1 position is AR Hotel 2. Friendly: When I called for the first time to confirm the reservation, because my English was not very fluent, it was a little difficult to communicate. When I called for the second time, they found a service staff who could speak Chinese, which was very smart and phone speak call me don’t need worry feel safe and comfortable. When check in,Because I paid in cash, I didn’t know how to display the credit card, but my card was stuck and I couldn‘t see the number. I used it for a long time to remove the sticker, but the counter staff was very patient and thought of a way to take out a wet tissue to help me remove the sticker. It was a very friendly counter staff. 3.Room design beauty 、clean 、comfortable: Although the room is not very large, it is large enough for 1 to 2 people.The whole room is designed with wood style ,I like it very much. 4.nearby have police station feel safe

1.Hot Water: Because I am winter time live here , so hotel can supply hot water is good. Maybe is for safe consider so maybe can change supply hot water near counter or Walkway outside the room 2.Translate machine or tablet: Because everyone English ability is different. Maybe can provide something with translation software table in counter let customers can key in words to translate

The location was really close to Sinsa shops and station. The building reception and the rest of the hotel are quite hidden, which made me feel safe. Bed was comfy for a solo traveler but could be a bit small for a couple. The amenities like gallery and bar are quite cool. Urban view from bedroom was nice but can be a bit chilly in winter as the bed is next to the window - however, they had a good heating system. They give you pjs, which is great for light traveller!

Room facilities were a bit run down if looked closely like wallpaper ripped. I had checked the mattress for any bed bugs, and there were none except lots of hair... meaning they don't clean anything under the sheets. Would be good to vacuum... The room is nice but not a room to rest and hang around, more for just sleep and go.

Top location 8 minutes away from Sinsa Station, close to so many nice restaurants and bars in Gangnam. Has got an awesome rooftop bar where to get coffee in the morning or drinks in the evening, the view is stunning! We love running and we easily reached Han river and run there during sunset. The room has a good size it's clean and they serve a nice tea and camomile as well as offer sustainable solid soaps very cute and nice. I will return for sure in my next trip to Seaoul.

I loved the location of the property it’s next to many good restaurants and is a great place for a staycation. The staff were very welcoming and polite. I had forgotten my charger and they provided one! It was a nice experience

My room was clean but there were a couple of marks on the frame from previous stays.

Staff we're super kind and allowed me to check in well past midnight after flight delays. The room is nicely designed and has lots of cute eco amenities. Great location for shopping and walking around Gangnam. Reception also helped me call and cab to my next location and put the address on a card for me to show drivers in the future which was super considerate.

They didn't respond through booking.com so I needed to call their number to request a late check-in which was a bit stressful as it was only in Korean. The reception and lift areas we're a bit dirty but I arrived late at night.

Cute rooms suited for 2 people. Nice minimalistic interiors. Very comfortable bed. The reception staff were so nice they allowed us to check in slightly earlier so we could get some rest as our flight early and we arrived at the hotel at 6am, as soon as a room was available around noon, they let us check in.

Walking around the area is a bit of a struggle due to everything being uphill/downhill. The rooftop bar was nice but there was glass that was not really clean so taking a photo of the skyline was a struggle.

Room was super clean and it provided a lot of amenities. Location was well connected to public transport, a 5 min walk to the metro station. Staff was friendly and very helpful. The bar and cafe were amazing. Would definitely come back.

Location is not great if it's your first time in Seoul and you want to explore Gangnam. If you like to walk, it's not an ideal place as you rely a lot in the metro. Room can feel quite small.

The rooftop bar view was fantastic! Also the availability of laundry machines was a great help.

The hotel is on a hill so don’t try to go there by metro with your luggage. I made that mistake. It is way easier to go by taxi. Oh and the hotel should update their netflix as well.

The location alone is worth the stay at AR Seoul! It's close to Sinsa, Gangnam and Garosu-gil and on a big street with lots of busses. Plenty of restaurants and coffeeshops around. A very safe area especially for female solo travelers. I loved the little things they provided like pajamas, tea and sustainable solid shampoo.

The sink and mirror was right next to the bed so you'll see your companion brushing their teeth in the morning. The rooftop bar had very dirty windows which were closed (I think it would theoretically be possible to open the windows up to fully appreciate the spectacular view. Maybe the air pollution was too strong during my visit or they only do that on summer so it's a minor complaint. Otherwise, the view is spectacular.