Excellent location, comfortable rooms and a sumptuous breakfast catering to all tastes. The Christmas decorations were also wonderful!

The room was a little warm - no A/C in November, not surprisingly. However, the hotel provided a mobile AC unit to rectify, so top marks. Also there were a few spots on the minibar plinth that needed some extra cleaning, Again, once the hotel was informed, this was rectified immediately and the standard of cleanliness kept high from then on.

Exceptional decor and atmosphere. People were constantly in the lobby taking photos as the Christmas decorations and general look of the place was amazing. Breakfast buffet had large variety and was of a high standard.

No room service, which was strange. Air conditioning was locked on "warm" mode and the only way to get fresh air circulation was to set the temperature higher than the ambient room temperature. So constantly having to increase the temperature if we wanted fresh air, until it was too hot to handle. Reception did offer a portable AC unit but this wouldn't have brought in fresh air. I would have been happy with a "fan" mode on the AC but couldn't select anything other than "warm" Everything else was perfect.

Excellent stay at this hotel, can't understand why the ratings are low. We did arrive quite late so the check-in was not in the rush hour and it went smooth. The gym is AMAZING! Really big and well equipped even for strong gymmers. There's also a swimming pool so make sure to use that. The interior is better than I thought, looks really nice in reality with good craftmanship and materials. Not really modern and sleek interior though :D The breakfast buffet was really big, lots to chose from; American, Japanese, Korean, Indian and so on.

The hotel is in a quite boring neighborhood with a large road outside. But it's a short cabride to COAX and so on. We even took the bus, which stops just outside. There is a sushi resturant just some minutes walk north of the hotel. The breakfast was quite pricey. But my daughter preferred this one to the even more pricey at Signiel.

Nice, clean and spacious rooms, big bathroom with separate toilet, shower and bathtub. Few mins walk to train station. Airport limousine stop in front of hotel. Three train station away from to express bus terminal for travel outside Seoul. Lots of seats at Lobby. Good service at check-in and check-out. Hotel is much nicer compared to most hotels I stayed at in previous trips to Seoul. Don't know why it is not rated higher compared to other hotels. Good value.

Bathtub area has clear glass, but you can close the door to room if it bother you

I was immediately struck by the grandeur the moment I stepped into the lobby. The elegance and service were truly befitting of a five-star hotel, and everything exceeded my expectations. What impressed me the most, however, was the staff — their warmth and professionalism made my stay truly exceptional :)

I decided to stay at this hotel based on a recommendation from a close friend. The grand lobby made a strong first impression when I arrived. Check-in was smooth, and the hotel was conveniently located very close to the clinic I had booked, which made getting there easy.

The interior of the hotel is incredibly luxurious and elegant. It's truly rare to find a hotel with such an atmosphere, definitely a once-in-a-lifetime experience. The front desk and concierge staff were also extremely kind and attentive.

-

I was truly impressed by the attentive care provided by the staff during my stay. The quality of service was excellent, and it reflected the class of a five-star Accor hotel. I will definitely come back on my next visit to Korea.

Amazing luxury hotel with impeccable rooms. My wife and I instantly fell in love. Staff was amazing as well! Special thanks to Aaron, who helped us out on numerous occasions. The views of the hotel are also amazing.

The hotel is further from other places in Seoul, so be prepared to travel a lot by taxi. The price is a bit steep, but this is to be expected of a hotel of this quality.

I’m a fan of Itaewon and Seongsu-dong, so I used to book hotels in northern Seoul. But this hotel in Gangnam turned out to be pretty close too! It’s in a great spot for hitting all the trendy places these days.