We had an up-grade to our room so had more space than we anticipated which was a pleasant surprise. The room was modern and well appointed. The bed was very comfortable, the en-suite was larger that one often encounters and the shower was great. The hotel is really well located for a very short stroll into the centre of town with sights and restaurants close by. Breakfast offered a large choice and was great value for money. The hotel staff were charming and spoke some English for those who need it. Parking is limited so reservation is a good idea for those travelling by car

Nothing

Very welcoming and excellent service. Room clean and well laid out. No view, but this is not an issue as it is in a side street. It wouldn't stop us staying again. In fact we would love to see Orlèane in the summer as it is a beautiful place and this is where we will book. P.S. Put EV charging on your site. I found out when I was leaving. The photo we added is about 20m from the hotel. The photo is right next to the Hotel.

I would give this hotel 100% across the board if they had better coffee making facilities in the room. I know it sounds minor however, I love a coffee when I get up and a small pod machine is common in a lot of hotels these days.

This was rescue room after experiencing a Booking.com rip-off room we had paid for but could not enter. This room had not been completely cleaned, but desk staff quickly came up and removed trash. Room was comfortable easily accessed and close to most everything we wanted to experience in Orleans--Joan d'Arc, cathedral, central square, street cars, walking routes. Lovely! And quite a relief after our ealier distress.

Trash in room upon our arrival.

Excellent location Staff were fabulous with a special shout out to Alex who was just great Room was a little disappointing We were booked into a superior room but didn’t seem any better than a standard room TV wasn’t working and the safe was broken Parking available on a first come basis but public parking at the end of the street Both at a charge (obvs)

Hotel bar closed at ten thirty Seems early for summer

Very friendly and helpful staff at Reception, both day and night. Parking was available at the hotel and there was plenty of headroom too, as we had been worried our 4x4 plus roof box would not fit... Breakfast was continental style and was plentiful.

The lift is very small and my partner fund it claustrophobic - they did offer to chance our room to a lower floor so we could use the stairs, but we didn't bother in the end. The location was perfect for accessing the Old Town and the river.

The facilities are very modern and the hotel has taken great care to provide top class fixtures and fittings. The breakfast was excellent. The private parking was very secure and convenient.

Our only disappointment was that the management omitted to warn us that the olympic flame was passing through Orleans that evening so that the area around the hotel was cut off and so we were not able to check in until very late. To their credit they were very apologetic, and gave us a free breakfast.

Great location near central square. We had time for a wander about and a look at the historic streets and the outside of the Cathedral before it got dark. We were very close to streets with plenty of restaurants.

The only thing is that the rainhead shower didn't work, but there was a small attachment that did, so we were able to shower just fine.

The staff were very helpful, the room beautifully prepared and breakfast was good. So close to the centre absolutely perfect.

I was cross when less than 12 hrs before arriving I got an email indicating due to a festival most roads close to the hotel were shut and to come a certain way in, ie via an underground car park. This proved difficult as the directions were not accurate and eventually we found someone in the car park who helped. Due to this delay I had to pay a car park fee. Had I been notified prior to the hotel taking payment from my bank card I would most certainly have found a hotel outside the city limits.

Location is as good as it gets right in the city center. The hotel private parking in a locked garage (book in advance and pay fee when you check in). The friendliness of the staff, very kind and helpful. We chose to have breakfast outside at a nearby restaurant, so no personal experience, but looked ok when we walked past in the morning.

Rooms are very small, but for a couple on nights no problem.

The breakfast was excellent. What made the stay so good was the quality of the staff. Alexei was extremely helpful, considerate and polite. He was outstanding. The lady in charge of breakfast was very helpful and polite. Thank you to Alexei and his team.

The bedroom smelt of drains on arrival but we opened the window and that helped!