Views were amazing, counter staff were accommodating and very helpful. Miranda made me a little gift basket for my birthday because i mentioned it was my birthday. Free hot chocolate and coffee daily 24/7 as well as fresh water and cookies. Fun games to play in the lounge/foyer. Bar staff Erica was amazing and making drinks and her service was impeccable.

no swimming pool

Great staff, well-appointed rooms, convenient location, great amenities. Breakfast was ok but the bar and restaurant had good food.

The shower tiles were not very clean. The pillows seemed older and worn. The neighborhood was a bit sketchy.

the breakfast was great lots of variety and the staff were very friendly and helpful, everything else clean the booths were great and comfy

we had a panel in our room come away from the wall and made the main desk aware and they did send someone up but we did have to ring back to ask as we went for dinner and it wasnt fixed when we got back

Everything was good. Loved thw cocktail and the food was 100% delicious. Cheers to the cheif!

I didnt like how the desk worker assumed I booked the wrong hotel and how the cabs get there but everything else worked smoothly

Front desk service was great. Pretrip and while we were there. Pia was especially helpful.

Food was awful. Tried brucetta for snack in dining room, not thoroughly heated . Breakfast buffet not very good, think eggs were powdered? Barely got service for coffee or water, forgot to ask about ordering omlette.

The staff was VERY helpful and polite. We LOVE the mattress and bedding very comfortable and slept good through the whole night.

No in room refrigerator. Could not find the ice machine. Found our ice bucket, but no ice.

Our 1 night stay at Sheraton Anchorage was excellent. The room was clean, comfortable on a high floor with a great view. The staff at the front desk were friendly, helpful and efficient. We arrived early and our room was ready. Didn't have to wait. Dinner at the restaurant was very good with great service.

Wish we had stayed longer.

A good solid hotel of a chain with a good reputation. I chose it because of that, its location to my next activity and because other hotels nearby had inconsistent reviews. This hotel always had strong reviews, all positive.c

conveniently located near Railway station.

as much as I paid for the room, I had to pay extra $19 for parking, WiFi was bad, kept disconnecting, they wanted another $10 for stronger WiFi service. No free coffee in the morning for guests. this should’ve been included in the room charges. Let’s be honest, this is not New York Manhattan.

Very clean and very friendly staff, we only stayed for 1 night but felt very comfortable here once inside the hotel. They also gave out free cookies at the front desk which all adds to feeling welcome.

We checked in late and the location is a little walk from other hotels and shops which meant there were a lot of homeless people hanging around the rear of the hotel. They didn't approach us but just made us feel uncomfortable, I understand this is however not the hotels fault and internally like I said the hotel was great.