Ok so let’s be honest the Merrill Inn has seen better days and is rather tired’ but that being said and set your exceptions accordingly what you will find is a group of friendly helpful staff and a warm welcome. The rooms are clean and equipped with all you need. The greatest bonus is the shuttle service with a wonderful guy called Anthony who will take you anywhere in the city, pick you up and drop off at the airport anytime within reason. All you need to do is call the hotel. Where else would you get such service. Forget the fact the infrastructure has its issues and go and enjoy Anchorage

Nothing that getting your priorities straight can’t fix

The Inn is great value for money. The free shuttle with its driver, Antony, really sets this hotel apart from the crowd. Antony picked me up at the airport, took me to my tours, and dropped me off at the railway station - exceptional service! The room was large, clean, and comfortable. I even liked the homely decor. I also liked the pots of flowers around the outside All the staff were friendly and tried their best to be helpful. The hot breakfast was a delightful surprise (only in summer). It was especially good because there weren't any cafes around

Some staff were a bit disorganized at times causing me some inconvenience - but they were very busy and trying their best. I am glad I chose the Merrill Inn and would happily stay there again.

The airport shuttle to the motel, even very late at night, was easy to schedule, connect with and quicker than most. The room on the second floor was pretty basic, but clean and comfortable. There was a fridge and microwave. The window opened to allow fresh air in and the blinds did a great job of keeping out the light. There was a breakfast buffet that included, eggs, hash browns, sausage and the usual muffins, cereal and toast. The breakfast was better than expected.

Not much seating in the breakfast area. No elevators so you have to haul your luggage up the stairs. It was a ways away from anything, but the shuttle was willing to drop you off where you wanted to go.

The Proprietor and his wife were very friendly and accomodating!! They picked us up promptly at the airport and we checked in around 10:45pm with no issues. The BREAKFAST WAS FANTASTIC & INCLUDED!!! The lobby area was adorable and very down home cozy! We met other travelers in the lobby and shared our various stories! We would definitely stay here again if we ever go back to Anchorage!

I admit we were a little put off by the area, as we had heard from locals on our flight that it was not a desirable location, BUT IT WAS ABSOLUTELY FINE!! The room was clean, the shower was great and the bed VERY comfortable!

The free airport shuttle was very convenient. I was also offered use of the shuttle to travel into the city in the evening. The motel looks plain from the outside but inside the rooms are comfortable and well-equipped. The included breakfast was quite good for a budget motel with some hot food options available. The adjacent Chinese restaurant offered a good evening meal (it has some Western options on the menu).

The surrounding area was mostly commercial and not particularly attractive. There were few alternative places to eat within walking distance.

The breakfast was adequate and the shuttle worked for us once out of two requests. The bed was good and the room facilities were also adequate. We booked a rental car from the hotel at a great rate and the vehicle was very good.

This property is desperately in need of a make over. The staff do a great job with it but the facility itself is very tired,

It's not a modern hotel, but it was more than adequate for our two night stopover. I loved that they provided a shuttle service for free, we were picked up from the airport, the next day taken to downtown and picked up again, finally we were transferred to our next hotel. Breakfast was also included, I hadn't expected that. There is a great value restaurant next door.

It isn't walking distance to downtown, but I knew that from the maps, but it didn't matter because they provided a shuttle service for free. I was more than happy with the facility, but some might find it a bit old. It's a motor inn, not a fancy hotel after all.

Free, punctual, friendly shuttle service from airport to motel and willingness to provide shuttle service to restaurants, shopping areas, etc.., upon request, which more than compensated for the location of the motel. Wonderful hot breakfast. Of the 12 nights spent away from home, our one night spent at Merrill Field Inn was the best night's sleep (very comfy bed), and the most economical rate (half the rate of downtown hotels). Bathroom amenities were provided. Front desk was friendly and helpful.

We were looking forward to walking to the Chinese restaurant next-door, which unfortunately was closed on the evening we were there. Certainly not the fault of Merrill Field Inn. The only other alternatives within walking distance are fast-food.

Good morning, Merrill Field Inn, Thanks for making our short visit to Anchorage a comfortable and personable experience. This first time to Alaska, two nights at Merrill Field Inn to get acclimatized and to look around the city before cruising down to Vancouver, turned out to be exactly what we needed and made possible, not only with great accommodations, but with the personal attention of all your excellent staff. I never figured out who was in charge, who was responsible for breakfast, who cleaned the rooms, who did the maintenance, etc. It was just a friendly, efficient and, I have to say again, “comfortable” experience. However, another “best feature” of our visit was the free airport pick up after midnight and the “quite a few” additional free shuttles all over town and a return to the airport later. Our first driver (let’s call her “Lilliana”), even at the late pickup hour gave us a welcome introduction to the city, while our other driver (probably a “Dave”) took us wherever we needed to go, with a great attitude, good advice and everything you would expect from a friend or relative whom you had not seen for a long time; and the wheelchair was never a problem. So, the Merrill Field Inn: good room, accommodating staff, very nice people, and where we would stay, “if we ever pass that way again”.

Can't think of anything

I liked the fact that they offered a hot, (scrambled eggs, hash browns, sausage) & cold, (cereal, muffins, toast) breakfast with plenty of coffee or tea! 2 small tables to eat at otherwise it was your lap, which was ok with us. Cozy, quite, old, but clean little Inn. It's a pilots inn as it is right near a small plane landing strip.

The air conditioner really needs to be cleaned please and maybe cleaner carpets.