Kevin, on reception was a fantastic help, the room cleaning was great but remember to leave your key at reception. A fabulous breakfast with an outstanding view of old Quito.

The upstairs restaurant is very expensive for us with the exchange rate so did not eat in it. There are very limited shops close by and it is not safe after dark.

The staff and the view! The staff from the front desk to the the restaurant was exceptional. James, Paz, and David went above and beyond to make sure our stay was both comfortable and enjoyable. They were great!! Stayed in room 14 and the view of the old city was phenomenal! One of the best views from a hotel room I have ever experienced. In fact, the views from most of the hotel was awesome.

Whule the view from our room was terrific, it was a bit small. Not anything the staff could do about it though. Having some place to hang/store our clothes would have been helpful.

The staff, the service, and the food are exceptional. I especially want to call out David at the front desk and our waiter at the restaurant who went above and beyond to help us during our four-day stau.. David was always available and gave us great tips for what to prioritize in terms of museums and churches so we could maximize our time in Quito-- and his recommendations were always on point. His and the restaurant staff's care was evident at all times. For instance, we had an early morning checkout and David offered to provide us a boxed breakfast which was so thoughtful -- and as always, delicious. The personal touches really elevated our stay and we would happily return.

The shower staff in our room was quite small -- but this was a minor annoyance given that we loved so many aspects of this place.

We stayed in room 14 top corner with beautiful views. The breakfasts were great. Staff was always welcoming and helpful and accommodated our unexpected 3:30 am arrival with grace. The location is up a large hill which we walked once and then used $2 Uber rides to get back to the hotel. We ended up liking the restaurant so much we had dinner there 3 nights. Lovely art collection throughout.

It was the older section of the hotel so windows weren’t soundproof and we did hear some noise at night although hotel is on a quiet residential street.

Reserve jacuzzi before as it takes 4 hours to heat up! Breakfast is lovely and presented beautiful. It would be nice to propose some Ecuadorian pastries rather than French ones. Although this is the only place we have had where the croissants and pains au chocolat were nice. Staff speak English . Views from hotel are brilliant. You can have breakfast outside on the terrace which for me is awesome. Breakfast will fill you up for the rest of the day and you can ask for refills if needed. Many different areas and lounges where you can rest, relax. Even an area other games and a telescope on the restaurant. Tea available in the room. Late check out available without extra charge

The hotel is beautiful and the view from the third floor dining area must be one of the best in the world. The staff is helpful and friendly. The breakfast is excellent. This is a lovely hotel. Half is in an old mansion and the other half new but beautifully integrated with the old. The bathrooms fixtures are all new. There is excellent art throughout and views from the public areas at the top that can’t be surpassed.

The only down side is that it is up a hill from the old town, but that is what provides such spectacular views. It’s easy to get taxis to and from the hotel and the fares are inexpensive.

The restaurant is very nice, both from an atmosphere perspective and quality of food. Hotel is lovely and breakfast was a pleasure.

The neighborhood is nice enough but not phenomenal. In retrospect, I would have rather stayed farther north in a safer neighborhood like La floresta and come into the historic center for a visit. Additionally, the shower in our room was so low that as a 183cm adult I had to awkwardly lean over in order to get my head under the water.

This hotel is simply gorgeous and unique in every best way possible. The architecture is stunning…from the beautiful stairways, to the hallways with gorgeous art throughout the “old house” to the courtyard with the fountains. It’s hard to put into words how amazing this place is. The breakfast was delicious…presented beautifully and yummy. We also had an incredibly good dinner there. The staff is over the top helpful, professional and friendly. The hot tub is an added bonus in a peaceful spot in the backyard courtyard. Truly enjoyed it. And the views….STUNNING, especially at night when you can see the many churches lit up bright. I can’t say enough good things about this property. I would stay here again in a heartbeat. You will not be disappointed!

Our room was a bit on the small side. But our view made up for it. Our friends stayed there as well and their room was much bigger.

Loved the historical building and interior decoration of this hotel. The staff were super friendly and so helpful. The views were gorgeous from the upstairs restaurant and patio area. Every little nook and corner of the building, an absolute delight to behold and nothing was a problem with all the staff.

The location is about a 5min taxi ride into the hub of Quito and due to the steep incline of the hills/streets it may be difficult for some folks to wander around from the hotel without taking a taxi.

Staff were excellent and friendly especially David. They were very cooperative in allowing me two hours late check out for free. Good breakfast Exceptional views of Quito from everywhere in the hotel except my room not sure about other rooms.

The location is on a hill and a bit exshusing to walk with alitiude sickness.. It can also be sketcky when the sun goes down and walking back to the hotel is not recommended. People who like to use the taxi will have no issues.