High standard business hotel Room spacious and clean (we were in a suite deluxe), ideal for a family Good breakfast Very quiet area in montplisir, 10 minutes of taxi to Tunis medina

The reception staff, although nice and kind, could not give us any tourist information or helpful tips (in particular on the surroundings of the hotel - eg markets, restaurant). We didn't try the a la cart dinner at hotel, cause the menu seemed limited and overpriced compared to Tunis standars

All the staff were great, from Mr Fawzi at the reception to the breakfast and cleaning staff. Beds were comfortable. Location was good, if you wanted to, you can walk to Zaytun Masjid in about 30 mins. Breakfast was OK, nothing spectacular. They did make me a vegi egg omelette in request, which was nice. The 2 beds suite was good, but it was a smoking room, when I asked for non smoking. But smoking is part of the cultural norm in Tunisia, hopefully something the can overcome. Good restaurants nearby, I tried Saray, a Turkish restaurant, which was great.

The hot water was temperamental - sometimes it went cold for brief few seconds.

Big clean rooms, comfortable beds, attentive staff.Very good central conditioning system,which regulates the temperature and is always very balanced all day and night long,not too hot or cold.

The rooms have a door which connects two separate rooms.If you lucky and your neighbours are quiet,then it's fine.But we had noisy neighbours who were loudly talking until 4 am and smoking in the room,so very bad experience,because we could hear every single noise like it was happening in our own room.We asked the staff to change the room next day and they did so.The breakfast buffet was ok,however a few mornings there was quite limited choice.

The hotel was lovely and the staff very friendly. Comfortable beds and nice shower. The chambermaids did a great job, probably among the best of any hotel I've stayed in. It seemed like new each day! Also really liked the location too, it was quiet but close enough to the main attractions.

Slight minus point for the breakfast choice. The breakfast was nice enough but the choice wasn't the widest and the facilities weren't the most effective. E.g. water from urn was lukewarm. It was ok though and nothing bad.

The staff were keen to help you with anything. The manager Mr Fwzee was extremely helpful. Hotel gave an exchange rate similar to banks Use Bolt to travel - very cheap. For longer journeys just negotiate with the driver and they usually chare 40 Dinars an hour (approx. £10) which is very reasonable.

This is the main flaw of the hotel. The breakfast was an absolute minimum and the choice was not good at all. The coffee was 2nd to 3rd rate and unfortunately during our stay the coffee machine was not working. The restaurant menu was very basic and being Ramadan Month, the chef was away which made matters worse. The light snacks were not available during the day because no chef and Ramadan.

The rooms were spacious and very nicely decorated. We only stayed one night and we wish we had stayed at least one more. The staff was really helpful and friendly as well.

The breakfast was just ok, and we asked for coffee (from the espresso machine) without knowing we'd be charged separately for that. It wasn't a big deal nor really expensive but it would have been great to have at least one decent coffee included with the breakfast. The "free" coffee was literally undrinkable.

The hotel is well-located, close to downtown Tunis, making it convenient for exploring the city. The room I stayed in was spacious, comfortable, and clean, which made for a relaxing stay. The staff were particularly friendly and welcoming.

I did encounter a minor inconvenience. The fridge in my room was not working initially because it was unplugged, and I couldn’t find a suitable socket to plug it in. Despite this small issue, my stay was enjoyable, and I would consider returning on my next visit to Tunis.

The property is quite nice, located on a small street, away from the main traffic and noise. Staff is nice and helpful. Rooms are quite large and spacious. The place has a restaurant which is quite nice if you don't feel like going out.

Rooms could have been ready, we arrived after 4pm and still had to wait to get the room. Some extra towels (possibly in a better condition) wouldn't hurt (we had 2 large bath towels and one hand/face towel only, which was rather worn out....) Some extra toiletries wouldn't hurt either, especially for a 4-star hotel (we only got soap and shower gel).

Location not so bad, the staff was friendly.

The breakfast was not so good. Very poor choice and the meals were very heavy. The coffee was horrible and for the one made in the bar you have to pay extra. The room was not really clean, especially the bathroom floor was very dirty, full of hairs. Don't order the taxi via the reception because they got the commission from the drivers and the price to airport is 4 times more expensive as it should. When we didn't want to pay so much the driver explained that he has to pay half of the price to hotel.

Big, clean room. Good amenities.

I asked the night before for transport to the airport at 5am the next day. The front desk attendant was lovely and booked it. I assumed it was free because booking.com said it was. That morning we had someone at our door to grab our bags to put in the taxi. This was great. When we went to the taxi the new front desk person told me I can pay the taxi driver 20 euro once at the airport. 20euro?! For an 8 min drive. We had been in taxis already in Tunisia and knew this was a ridiculous price. When I confronted the front desk about this he quickly told me I could pay 10 euro. I agreed because it was 5 am and we were tired. This situation made us feel really bad. You would hope your hotel would be a safe place.