The breakfast was pretty good -- enough variety to satisfy! The location was amazing for those wanting to visit Herculaneum. Most of the staff were incredibly pleasant and helpful, especially Matteo, the breakfast ladies, and the woman who met me at check-in. The air conditioning was excellent! The taxi service set up by the hotel was outstanding! The room was very clean and had a closet and a mini-fridge which the hotel stocked.

This area is not great; I would not feel comfortable walking around there at night, but that is true for most of Italy. There is no washer/dryer for the guests to use. One of the guys on staff was not too helpful or knowledgeable about the buses and trains. When a storm knocked out the internet, he didn't seem to try to fix it and left it for Matteo to fix. The guests did not have internet for 2 days, yet other places right by the hotel did have internet. ??? A few little things need repair, like a cracked mirror in the closet, paint on the bathroom wall, and grout around the shower floor. Also, the shower drains very slowly.

Great location, 5mins from the station and 30s from Herculaneum archeological site. great communication with Lucia who gave us restaurants recommendations and even let me know each day whether Vesuvius national park was open or not (sadly not as we had snow and heavy rain during our visit). I was visiting with my 22yo son, and the twin room was perfect for our needs. Simple breakfast was included in the very reasonable price which we ate in the linked Hotel. Thanks Lucia :)

nothing

We came to Ercolano to visit Herculaneum so perfect location.......across the road. Very clean and quiet room. Great choice at breakfast. Very friendly staff.

If like us you arrive by car, dropping off luggage at the front can be tricky especially if the police are in the area. The car parking is on a private property about a good 300 metres up the road and next to no footpath so you really want to drop off your luggage first.

Close to the train station and restaurants. The front desk people were very friendly and helpful. A basic breakfast was included and the kitchen staff were very accommodating! The rooms were very clean and were made up and replenished everyday. Rooms had air conditioning!!!!

The beds were very uncomfortable. Felt like we were sleeping on a board. The pillows were very thin and no extras available.

ATTENTION, the reception for "Ruins B&B" is the same as "Hotel Herculaneum". car parking is 400m/5min walk from the hotel, in the street "Via Plinio" (right next to "Golden Mile B&B"). The hotel is right across from the entrance to Herculaneum (interesting, we were there for over 3 hours). 600m walk to the train stop to Naples (nice city). Receptionist helpful, nice, speaks perfect English. the room is nice, stylish, clean, comfortable

I doubt that there's another reason to visit Ercolano other than to visit the incredibly well-preserved ruins of Hercolaneum (think Pompeii, but better!). And this place (half the property is the Hotel Hercolaneum and half is the Ruins B&B) is right opposite the entrance to the ruins. So the situation couldn't be better. It's also great value for the money, with a lovely breakfast, and staff who go out of their way to help. I was travelling with my daughter, who has dietary restrictions, and despite the fact that I hadn't warned them in advance, the people serving breakfast provided just what she needed.

The fact that we only stayed here one night!

The location was excellent, the staff (especially for breakfast but really everyone we met) was super friendly and kind to us and our little ones. Breakfast was great. The room was clean and had everything we needed. They were very accommodating and helpful with requests or any questions. We would definitely stay again and recommend it to anyone else. There is a beautiful and romantic outdoor seating area as well for a nice dinner in, relaxing place to read or sip wine, if we had made time for it!

It was great! Nothing!

Great location, right opposite the ruins at Herculaneum and only a short walk to the train station (Ercolano Scavi) for getting into Naples or out to Pompeii. Very friendly and helpful staff on reception 24/7. Lovely clean room, with plenty of space. Large communal area/balcony on the first floor for sitting out. Breakfast was simple but plenty available.

We had booked under the name Ruins B&B but the main name of the hotel is Herculaneum Hotel & Maison, with only a small plaque saying "Ruins B&B" so we had a little trouble finding it. Having said that, the man on reception saw us outside and immediately came out to reassure us we were at the right place.

The staff was exceptionally helpful! Lovely room, and a beautiful terrace where we brought a pizza and the delightful young man at the desk found us a bottle of wine and glasses. Very close to the ruins of Herculaneum, which was what we wanted. Would absolutely stay again.

The bed was a little firm, but that's a personal preference.

The location was excellent for a visit to Herculaneum. Our room was very nice and the air conditioning was excellent.

We asked the front desk if they could book a taxi for our departure, as we had an early train to catch. Unfortunately, we never received confirmation from the front desk confirming this and multiple phone calls to reception went unanswered. In the end, I managed to book a taxi myself.