I love the view from our room with big glass window, facing the river and mountains. The room is very spacious and bonus, there is a massage chair to enjoy the scenery. They even provide binoculars to view birds from our room. The staff are very friendly who provide professional service. The hotel is clean and comfortable. Though the hotel is a distance from the bus terminal (apprx 20 mins walk), to me, it is away from the crowd and so much quieter where you can really enjoy the scenery.

With high price that we paid for 1 night, i think the breakfast could be better selection. I was expecting the hotel with grand lobby, but turn out the reception is small. It is more like a boutique hotel. The onsen is quite small.

Located in a car-free (national) park, surrounded by mountains and nature, alongside a beautiful river. Staff are extremely helpful and very friendly. Rooms are comfortable and nicely done. Hotel has a very relaxing and pleasant atmosphere. Japanese breakfast is excellent

You need to walk from the bus stop to the hotel, which can be challenging with large suitcases or in case of heavy rain. Hotel would be well advised to offer a pickup service, e.g. with small electric carts as for instance done in Zermatt, Switzerland. The dinner is included in the stay, so half board, and restaurant serves French cuisine. The hotel makes this very clear, so no surprises there. Still, while for domestic travellers this may may appealing, for international guest having an option for a Japanese dinner would be great

Newly renovated and very clean room with great mountain and river views. The hotel is tucked away yet not too far from the main attraction, Kappa bridge which made our stay very peaceful and away from the crowd. Staffs were very friendly and helpful. Great spa and onsen. Restaurant serves fantastic dishes and the best in Kamikochi.

The location was great - not immediately at the crowded Kappa bridge but located at a quiet area just 10 min walk from the bridge. The breakfast was amazing and spa area (Onsen) was as well nice and clean. The stuff was very kind.

The dinner was a predefined course and there was no option to order “a la carte”. In general although the hotel was nice but it was a too pricey from our point of view.

Our room is new renovation and deco is so calm. the staffs are nice and very helpful even they are not fully speaking english but they tried to help us. The view from our room is breathtaking. The dinner, French course, is delicious. Breakfast line is also good.

The service catered for our every need and the staff went above and beyond to make our stay more enjoyable. The mountains views out of our room daily were perfect

The catered dinner has limited options for kids

The property is really good location and nice scenery. The food there is really good and staff is very helpful, excellent service .

Overall is satisfied.

The property is well located. Our room has a lovely view overlooking the river and mountains. The food was fresh and tasty. Bedding and amenities were comfortable.

It was relatively expensive

A beautiful hotel in a beautiful location. Clean, calm and the service is exceptional. The included breakfast and dinner are wonderful, and the spa is a lovely place to relax. Lots of thoughtful touches in the hotel like stargazing equipment, a coffee machine and a little snack bar.

Beautiful room and dining room. The staff goes above and beyond to make sure your enjoy your stay. Luxurious

Nothing