Recently stayed at "The Drum", (4th,5th August 2025). Storm Floris decide to show her face. Nevertheless, Donald, the manager, kept in contact during our journey up to keep us informed of the driving hazards, (trees on road, traffic congestions etc) which helped enormously to plan any diversions accordingly. On arrival, we were greeted in a very friendly manner by Donald himself. During our stay, we interacted with a few staff members who were all friendly. The hotel itself was very clean and our room was more than satisfactory. Adjoining gift shops were a bonus. Shout out again to Donald and also Kyle, who both informed us of surrounding interests to check out. (We managed to meet the 2 highland cows down the road in the main village, Thanks Kyle.) Altogether a great little break. Will definitely consider another stay in future. Highly recommended.

Having to leave.

Not gonna lie, I was slightly worried from some of the negative feedback here, but were very pleasantly surprised! The personal was very friendly and easy to talk to, gave us also some good hiking trips, the room (the adjected building in the backyard) was indeed a bit small, but clean and quiet, with own parking lot. The breakfast you order every morning directly in the restaurant and it was also good, we had no complaints whatsoever. And the location (for the nessie-fueled kids) is TIP-TOP! Sure, it's not a luxury 5-star resort, but for an adventurous family nothing to be complained about.

Some of the tea cups at the room weren't exactly clean, but nothing serious.

Staff very friendly and also accommodating of us traveling with our dog. We were a very early departure due to ferry travel and this wasn’t an issue. Staff replied quickly to messages re the dog and our early departure. Clean linen, pillow and mattress protectors present. Toilet, sink and shower clean. Very good value for money.

The room was tired and needed to be repainted. Needed a bit of attention to detail in cleaning ie behind the bathroom door very dusty and at the back of toilet pedestal. Work had been started on the bathroom new plasterboard and skirtings but not painted which wasn’t an issue for us but could be for some people.

The person at the reception desk was lovely. Very friendly and kind. We booked two rooms, one standard and one budget because that was the combination that fitted the number of people in our party. The standard room was really lovely, with gorgeous wallpaper and an excellent shower. The budget room was more bare bones but was still very clean and quite comfortable.

The layout both within the main hotel and to get to the budget rooms area was a bit confusing. The main building is a walk-up which means hauling bags up stairs--this was a minor inconvenience for us but would be more of a problem for someone with mobility problems.

Great location and the room we were in was modern fresh and clean

The second room we were given was in a block round the back, very tired and needing a full refresh especially being at one of Scotlands top tourist attractions. A very disappointing room. Also no fridge in the rooms. Lay out of the reception area is poorly designed. You feel like you are interrupting staff conversations when you walk through. Access to the accommodation in both the main building and exterior accommodation blocks is not secure at nights, all exterior doors left unlocked. Some of the staff felt like they didn’t want to be there and were definitely not adding to the customer experience. Hospitality is called Hospitality for a reason.

The family room was lovely, bright and spacious and very clean. The bathroom was modern and I don't think i've ever had a better shower - fabulous after a day's walking. The hotel is well placed for visitor attractions and close to the village green where there is a good selection of places to eat. The staff were very friendly and accommodating and made our stay very pleasant.

We stayed in June and at that time of year The Highlands is full of coach tours which tend to take over restaurants and hotels. We were woken by an early departing tour that were clearly excited by the day ahead. Of course, nothing the hotel can do about that.

Comfortable beds with an excellent view! Great service, but a limited menu. An amazing array of the different scottish whiskies!

The manager (a man named Donald i believe) could have had far better manners. I was delighted by the staff's service until i met that man. We were seated at the table reading the menu when he abruptly walked up to us from behind and without even a hello, snatches the menu from our grasps and explained how the other customers walking into the restaurant required the menu. To explain further, we had only just previously been seated and had not yet had the chance to even read the menu.

I was travelling alone and on a budget, all things considered, value for money, comfy, clean and friendly staff! I was doing lots of walking and it helps to have a bath for aching muscles, which you don't usually get in a single room, especially a budget single so I was extra happy about that!

I honestly had no issues; it depends on your needs. I wanted a budget room with basics and a bath for a home base, and that's what I got. Everyone I dealt with was friendly and helpful. The food was good from the restaurant and local cafe, and the area was beautiful. I hope to go back for another visit.

This hotel exceeded our expectations. Appears to have had a recent renovation , as the room was modern ,clean and spacious . Check in lady was fantastic. We had a dig with us , and no extra charge . We dined in the restaurant and the food was fantastic. Would recommend the butter chicken dish . Also have a full doggy menu for those travelling with a pooch

Nothing to not like. As the booker, I get a wee bitty nervous , but this place was great

The hotel is in a fantastic location for exploring the Loch Ness area, and the staff were genuinely friendly and helpful throughout the stay. One of the highlights was the attached restaurant, which served delicious meals in a cozy setting. Even better, the property is connected to a gin brewery and visitor center, which added a unique and enjoyable experience right on-site—super convenient and fun.

There’s not much to complain about overall. The only downside was that the room was quite small, which made things feel a bit tight, especially with luggage.