The breakfast was exquisite. They had so many choices on the menu that it was hard to decide. The croissants were the best I have ever tasted, and that includes Paris. The eggs cooked to perfection every time, the kippers delicious. We decided to have dinner, and I had the pumpkin soup, which was off the charts good, my husband started with the escargot bourguignon that he says were the best he had tasted, we had sole and lamb, which were both cooked perfectly, again better than the French was boule de pain served with marmite house made butter. How can you improve upon perfection, unless it is served impeccably with a smile.

There was nothing they could have improved upon, even calling our taxis

When we arrived Barbara the proprieter greeted us and was very friendly and welcoming, as were all the staff. The hotel is spotlessly clean and tastefully decorated throughout. Our room was very cosy and the bed was very comfortable. We only had breakfast but it was fresh and plentiful with plenty of choice. They have an award winning restaurant and understand from other guests that the food was exceptional. The chef is Barbara's husband and joint proprieter. We will not hesitate to stay at this hotel in future and will book the evening meal next time.

The hotel lies in a beautiful location in Greater Malvern and it is in an ideal spot for anyone wanting to access the hills. We stayed in the Bishop Suite and the accommodation was extremely comfortable and spacious with great views over the well maintained gardens. A number of bars and restaurants were only a short walk away. The staff were very friendly and helpful and the breakfast was delicious.

We stayed on a Sunday night when the much acclaimed restaurant was closed (we did know this in advance). We will definitely return when the restaurant is open.

We booked this as a very last minute get away! My goodness it was just so lovely! Beautiful Victorian building & stunning grounds,we were welcomed with a huge smile! Our room was just perfect,it was part of the old Library that the Bishop of Worcester used to frequent,as he lived in the building back in the 1800's. Breakfast was delicious & the staff are so attentive & friendly. We will definitely be staying again! Thankyou!

Nothing not to like!

Full of character. Excellent restaurant. The evening meal was very good, as was breakfast. The staff were all very welcoming and helpful.

The bedroom and bathroom needs updating. There was a very small old tv and the controller didn’t work well. The bathroom felt old fashioned. And the wifi didn’t work in our room. Felt like it was in a time warp and needs some investment

Location of the hotel was great for town centre and nearby hills. The restaurant was excellent - highly recommended. Breakfast was very good. Staff were friendly and helpful.

Not so keen on the electric shower in our ensuite - the water flow rate was pretty poor. Our bathroom bin hadn't been emptied after the previous occupants.

The room was compact but both the bathroom and bedroom were very tastefully decorated and the bed was super comfortable. I made tea on arrival and it was undrinkable, the water from the bathroom had a very odd taste. The owner replaced the kettle (I had thought it might be a kettle problem) with water from the kitchen and all was well, I made further drinks using bottled water. I ordered dinner in the room it was superb, I also enjoyed a coffee and petit fours as a treat!

Very easy check in even though we arrived a little later than planned, we were greeted warmly by Barbara. We had been offered a room upgrade and it didnt disappoint, lots of space, clean and comfortable, tea/coffee making facilities and nice and quiet. The location is perfect and a very easy stroll into town.

The car park was almost full as the lovely restaurant and hotel itself were busy but we did get a space and could easily have parked on the road which was no issue.

Clean, comfortable room; great location for visiting Great Malvern; very friendly and helpful owners and staff; pretty gardens; good breakfasts.

Wall between our room and the next one was a little thin - there was a serial snorer next door!

Excellent food and all staff very friendly and helpful. Comfortable room although would have preferred a walk in shower as awkward to get in an out of shower over bath. When we checked out, Barbara, the proprietor said they were very busy that weekend and they did have nicer rooms. Would definitely stay again.

Shower over bath in a small space.