The breakfast and staff were incredible. Did everything you could have asked and more. They brought my bags from a faraway parking lot and brought them to my room. Amazing Happy Hour on the terrace roof. Great views and in the historic area of town.

No Elevator and stairs that are like a fire station. Have to go several floors to reach the terrace roof. Should be told that the parking is far away from Hotel. Best to ask for Terrace suite, the seaview suites are nice but small and really no worthwhile views.

Charming staff Delicious breakfast Lovely room and hotel decor Unbeatable location and views Bathrobes Excellent in room coffee/tea caddy Good mirrors Nice aperativo Great terrace

Small tweaks to recommend - bathroom fan very noisy, not enough hooks/shelves in bathroom for personal toiletries. Could use a shelf near long mirror so one could use it to get ready while other is using bathroom.

Amazing location right in the heart of the polignano a mare centro storico. The staff went above and beyond to make us comfortable and were very communicative. They even sent a full team of 4 people to assist us with our luggage out of the taxi. The facilities were clean and beautiful. The breakfast was amazing and the rooftop view was incredible. 10/10 would recommend to a friend.

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We had a fantastic stay at San Michele Suite !! Everything was exceptional from the room to the staff, to the plentiful breakfast. Most of all the staff were all so kind and helpful. We would highly recommend staying here and look forward to returning.

The location could not have been more perfect-I actually cried when I saw the view! The rooms were very well appointed, comfortable and in the center of town. The staff went above and beyond serving drinks, food and travel advice. We were very well cared for and absolutely loved our spacious, beautiful room (family of 4 with 2 grown children).

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Absolutely everything was perfect, starting with stunning room view, through excellent breakfasts and amazing terrace aperitivo experience, finishing with great location. The staff of the hotel deserves special recognition, never in Italy we have experienced such a professional, helpful and incredibly polite hotel staff as in San Michele. San Michele's team especially Ms. Margherita, Ms. Marika and Ms. Serena made our stay in Polignano amazing and unforgettable.

The staff are exceptional, so friendly and nothing is too much trouble. They really care about their guests’ holidays. Breakfast is lovely, freshly prepared every day with local ingredients.

We reserved the family suite, and the view was beyond incredible. Everything was easy from beginning to end, including meeting us at the parking lot and transferring us to the hotel, check in, apertivo, and delicious breakfast. The staff go beyond to make a wonderful experience

Beautiful rooms with small sitting area. Fantastic sea view. Delicious breakfast. Fantastic staff - very helpful and incredibly friendly. Wonderful restaurant suggestions and bookings made by them. We even got 2 fantastic suggestion for Ostuni - the next city we were visiting. The staff went out of their way to keep us happy and to make our stay memorable.

We loved everything. Parking is not at the hotel as it is a pedestrianised area but it is within quick walking distance. They sent someone to collect the luggage and to take back to the car when we left. It was really no problem.

Beautiful setting with sea views. Staff were exceptional. Breakfast was delicious. Freshly squeezed orange juice superb scrambled eggs to home cooked raspberry pie. Wonderful two night stay.