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8.3

1,255 reviews

iStay Hotel Ciudad Juarez

iStay Hotel Ciudad Juarez

Paseo Triunfo De La Republica 3745 Colonia Circuito Pronaf, Ciudad Juarez, 32310, CH, Mexico

Choose dates to view prices

Restaurant

Indoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Free Airport Shuttle

Air conditioning

iStay Hotel Ciudad Juarez

iStay Hotel Ciudad Juarez is a 3-star option in Ciudad Juárez, Mexico, located about 1.3mi from the city center. The address is Paseo Triunfo De La Republica 3745 Colonia Circuito Pronaf, Chihuahua. With 1,394 reviews, this property invites travelers to see what others have experienced.

Featured amenities include a restaurant and an indoor swimming pool (free), plus private parking (free) and wifi (free). Additional conveniences cover room service, a fitness center (free), airport shuttle (free), and a tour desk, while meeting/banquet facilities are available for an extra charge. Other touches include air conditioning, soundproof rooms, a 24-hour front desk, non-smoking rooms, beach umbrellas (free), an elevator, kids’ meals, free toiletries, and a bathtub.

Reviews total 1,394, and price starts from $93.

Dining options are a stroll away with PERGOLA serving Mexican fare in a family-friendly setting and SANBORNS offering international dishes for varied tastes. For a little poolside unwind, the indoor heated pool is an adults-only oasis, perfect after a day of exploring. When the appetite hits again, a quick trip to the on-site venues keeps the momentum going.

Practicalities are traveler-friendly: private parking and wifi are free, and room service can cater to late-night cravings. A fitness center is available at no extra charge, and an airport shuttle helps with arrivals and departures. A tour desk assists in planning local adventures, while meeting or banquet facilities are available for an extra charge. Other thoughtful touches include air conditioning, soundproof rooms, a 24-hour front desk, non-smoking rooms, free beach umbrellas, an elevator, kids’ meals, free toiletries, and a bathtub.

A broad mix of room types caters to different needs, including Deluxe, Executive, Standard, and Suite configurations. Some options can sleep larger groups—up to 10 adults in certain setups—making it a flexible choice for families or travel companions. With convenient amenities and a welcoming dining scene, this option offers a solid base for exploring and enjoying Ciudad Juárez.

Closest airports

El Paso International Airport

6.4mi

Abraham González International Airport

7.2mi

Biggs Army Air Field

8.8mi

Most popular amenities

Restaurant

Indoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Free Airport Shuttle

Air conditioning

Tour desk

Parking On Site

Soundproof rooms

24-hour front desk

Non-smoking rooms

Beach umbrellas

Elevator

Kids' meals

Free toiletries

Bathtub

Rooms

Deluxe King Room in iStay Hotel Ciudad Juarez

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Deluxe, King Size

1 King Size Bed

335 sqft

Private Bathroom

Bathtub

Washing machine

Dryer

x4

+

x3

More details

The spacious double room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a hairdryer. The double room comes with a wardrobe, a safe deposit box, tumble dryer as well as parquet floors. The unit offers 1 bed.

Show 3 photos

Executive

1 Double Bed

1 Sofa Bed

410 sqft

Free wifi

Microwave

Minibar

Flat-screen TV

x3

+

More details

This very spacious air-conditioned room has bright, modern décor and offers a sofa bed. It includes free wired internet, flat-screen satellite TV, a desk and a safe. The bathroom has a bathtub, shower and hairdryer.

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Deluxe, 2 Double/King

2 Double Beds

1 King Size Bed

x4

+

x3

More details

Double deluxe includes either a king-size bed 150-183 width or 2 double beds 131-150 width.

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Standard Room

1 Double Bed

1 King Size Bed

Wifi

x3

+

More details

Standard Room.

Deluxe Double or Twin Room in iStay Hotel Ciudad Juarez

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Deluxe, 2 Double Beds

2 Double Beds

335 sqft

Private Bathroom

Bathtub

Washing machine

Flat-screen TV

x4

+

x3

More details

Deluxe Two Double Beds

Standard King Room in iStay Hotel Ciudad Juarez

Show 2 photos

Standard, King Size

1 Queen Size Bed

335 sqft

Private Bathroom

Bathtub

Washing machine

Dryer

x4

+

x3

More details

King Size Bed

Executive, 2 Double/Queen

2 Double Beds

1 Queen Size Bed

x4

+

x3

More details

Double executive includes either 2 double beds 131-150 width or a queen-size bed 150-154 width.

Standard Double or Twin Room in iStay Hotel Ciudad Juarez

Show 3 photos

Standard, 2 Double Beds

2 Double Beds

335 sqft

Private Bathroom

Bathtub

Washing machine

Flat-screen TV

x4

+

x3

More details

Show 2 photos

Deluxe

2 Double Beds

2 Twin Beds

Wifi

x3

+

More details

Show 2 photos

Run of House

x10

+

x6

More details

Room Run Of House

Business

x10

+

x6

More details

Room Business

Luxury

x4

+

x3

More details

Luxury

Guest reviews

8.3

1,255 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇺🇸

Whiteside

8.2

June 2025

My wife and I stayed there for our honeymoon and it was FABULOUS! We actually live in Juarez and on this particular occasion, we stayed there just for a quieter weekend and some pool time. My wife has taken her sister there for rest and relaxation. The rooms are Great and the fact that there is a bathtub is definitely a feature not commonly found in Juarez Hotels. Thanks for a Great weekend. We will definitely be returning. 💯👍

🇺🇸

Alexandra

9.1

April 2024

I loved it all. Has FREE wash and dryer. That was awesome. The pool is inside and is peaceful. The staff people are amazing. I enjoyed it every night. Third floor ice machine was broke, which was our only inconvenience, but we enjoyed going down to the lobby. Breakfast was delicious. I would go back. Thank you all.

The ice machine was down the whole five days we stayed but no biggie. The pool closed early, but again, nothing bad.

🇺🇸

Rosa

10

April 2024

I like most everything but the best they have washer and dryer where you can wash your clothes!! For free…. Pool was inside that’s nice and we can drink and have a good time.

I didn’t like the breakfast fruit was old not to appealing I think the price is high for not having a good breakfast.

🇺🇸

Ruth

9.1

October 2022

Easy to find. Friendly and helpful front desk staff. The breakfast was a good value. There are several tables and chairs around the pool area to relax in the afternoon. It was also a surprise to find the small exercise room is open 24 hrs. The lobby area is large and well appointed. We loved the shuttle to the airport as well. The WiFi is strong and the water pressure in the rooms is good. We felt very secure and comfortable there.

The TV system does not allow switching the language to English which would have been better for us. Also several of the power outlets in the room were not working, but we found enough to keep our electronics charged up.

🇲🇽

Rodríguez

8.2

December 2024

I liked the attention of the staff, the cleanliness of the facilities, the structure of the hotel and the check-out at any time.

I didn't like the restaurant service, they should improve the variety and quality of the food.

🇺🇸

Caroline

10

June 2024

I love the atmosphere & pool but this time a little warm. But it was nice. This is about my 4th time here.

Some kids Saturday running & screaming thru the halls outside like they were playing tag. But other then that it was nice

🇬🇧

Paul

8.2

August 2025

Clean & tidy, pool & gym were also clean. Plenty of towels at pool side and in the gym

Could do with a mini fridge & tea / coffee making facilities in room

🇺🇸

Juan

10

September 2024

Location and service was very good and price was affordable

Parking was not available there was no where to park had to park our vehicle by the entrance to the parking garage in the lower level

🇺🇸

Mariana

9.1

July 2022

Is a very nice place to stay. what I like the most was the patio and balconies. nice place and very nice amenities. Very nice staff. We had some problems with the room keys, but the lobby staff was there even at 3:00am to help :)

I was very happy with the room, I did not like about the room was that there was no coffee maker and no microwave nor fridge. Also, the bathroom shower I notice there was residue of a bar soap in the shower wish it means this was not clean or some onw forgot to scrub the shower. not nice.. :(

🇺🇸

Jorge

10

May 2024

perfect location front desk and cleaning personal very polite, room peaceful and quiet

no coffee in room or in the lobby ladies in the restaurant kitchen rude

Points of Interest Around iStay Hotel Ciudad Juarez

Airports

El Paso International Airport

6.4mi

Abraham González International Airport

7.2mi

Biggs Army Air Field

8.8mi

Restaurants

PERGOLA

Cuisines

  • Mexican

Ambiances

  • Family Friendly

SANBORNS

Cuisines

  • International

Ambiances

  • Family Friendly

Pools

Location

  • Indoor

Features

  • Heated

Age restrictions

  • Adults only

Amenities of iStay Hotel Ciudad Juarez

Restaurant

Indoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Free Airport Shuttle

Air conditioning

Tour desk

Parking On Site

Soundproof rooms

24-hour front desk

Non-smoking rooms

Beach umbrellas

Elevator

Kids' meals

Free toiletries

Bathtub

Stay rules - iStay Hotel Ciudad Juarez

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - iStay Hotel Ciudad Juarez

Does iStay Hotel Ciudad Juarez come with parking?

Yes, there is parking available at the hotel. It is private, on site, and free for guests' use. There is no need to make a reservation for parking.

How much does a stay at iStay Hotel Ciudad Juarez cost?

iStay Hotel Ciudad Juarez has a starting price of $93 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.

Which room categories can I book at iStay Hotel Ciudad Juarez?

The hotel offers a variety of room types such as Deluxe, Executive, Standard, and Luxury. The rooms can accommodate 2 adults and 1 child, and some can accommodate 2 adults and 2 children. Smoking is not allowed in any of the rooms. Bed sizes range from 1 King bed to 2 Double beds, and room sizes are approximately 334 sqft.

Where can guests find entertainment in iStay Hotel Ciudad Juarez?

Guests at Istay Hotel Ciudad Juarez can enjoy a range of leisure amenities during their stay. They can take a refreshing dip in the indoor swimming pool, which is heated and has adults-only restrictions, providing a peaceful environment for relaxation. The hotel's fitness center is perfect for those seeking to stay active during their stay. Those traveling with children can indulge in kids' meals and enjoy the family-friendly ambiances at the on-site restaurants such as PERGOLA and SANBORNS. The hotel also offers a range of other amenities like private parking, airport shuttle, and 24-hour front desk, ensuring a comfortable and convenient stay for all guests.

Does iStay Hotel Ciudad Juarez feature a pool area?

The hotel has an indoor pool with an age restriction for adults only. Additionally, the pool is heated for guest comfort.

Does iStay Hotel Ciudad Juarez have on-site restaurants?

Yes, the Istay Hotel Ciudad Juarez has on-site restaurants, including PERGOLA which offers international cuisine in a family-friendly ambiance, as well as SANBORNS which also provides international cuisine in a family-friendly setting. The hotel also has a restaurant listed as Restaurante #3.

Can I use my credit card at iStay Hotel Ciudad Juarez?

No, cash is not accepted at Istay Hotel Ciudad Juarez. However, you can use your credit card for payment. Accepted credit cards include Mastercard, American Express, and Visa.