Loved the room. Clean and spacious.

Disliked the noisy neighbors above us. Plus when I was checking in, I felt that the desk staff were over sharing personal information. For example, taking about a future reservation and how many rooms they had reserved. I was not comfortable sharing if I had brought my swimsuit or the desk staff asking my accessibility based on a random reservation giving me the first floor. It felt like oversharing and frankly as a single woman checking in, a bit unsafe. I didn’t need them to announce what floor I was in so loudly that the other man checking in knew! Maybe talk with the staff about safety.

the front desk staff were all friendly and excellent customer service, breakfast was great, property was located just right for our stay in the area, the pool area was nice unfortunately we were not able to enjoy as there was a lighting in the area

not happy that there was no housekeeping service, we had to through out our trash and no towels and for women that is not a good thing, the price for the stay should have included housekeeping, that was the only downfall to our stay. When checking out we were informed that housekeeping is provided every other day.

The staff was helpful and friendly. Much appreciated. Clean, quiet inside and I liked being at the end of Main Street instead of crowded in what looks like restaurant/hotel row.

No microwave and 2 lights had either electrical outlets or USB ports that didn't work. When I communicated with staff via their text message, I was told new lamps were on order but hadn't arrived yet. So why put someone in that room? There were 2 of us with lots of devices needing to be charged.

Super clean, quiet location and a very friendly staff.

You have to drive to downtown, which is about 5 minutes by car. It was not a problem for us, but others might find it too far from the historic downtown to walk there.

A very nice selection of breakfast items, including do it yourself waffles. We ate here several times. Great value.

Some staff were friendlier than others, but overall no one was rude and some were extremely nice and helpful.

Nice area, clean rooms, great breakfast one of the best on our trip so far. Staff was nice and helpful with suggestions of where to eat. Love the built in nightlight in the bathroom.

The walls are thin and we could hear a lot of hallway and other room noise.

It’s a Hampton! They are nearly always the best place to stay! The lock on our door died while we were away. At 915 pm the maintenance manager came from his home to get it taken care of for us!

The website says it has a gym…Well it doesn’t. That is a serious bummer.

They are remodeling the main floor. The rooms had all just been remodeled and were very nice. However, because of the remodeling, the breakfast was in a different area. We had a delicious breakfast though with everything included. By the time I fill out this review, the hotel is probably done with the remodeling. The staff was very kind and accomadating. I would definitley stay there again when in Durango.

Friendly staff, very welcoming. Clean room, nice and quiet.

I don’t know if it was the neighborhood or just bad luck but I was cursed at by a man while walking to a nearby restaurant. I was glad I wasn’t alone.

A little noisy on that first floor…someone stomping around above at 3am…and also a refrigerator truck was running all night in the parking lot.