The thanksgiving meal was scrumptious, and the Victorian setting was beautiful. We enjoy New Mexico History. Taking us back in time, this was a wonderful and educational experience for our children and us. The golf course walk through the woods was spectacular. We came across deer and horses. It was a great escape.

Short staffed, so there was not much time to ask about its history, and we had to read through several pages to learn of its history. The walls are pretty bare throughout the Hotel, so there is no history as you go along as seen in other historic hotels. There are a few pictures here and there on the walls, but mostly of outdoor sceneries. However, those who worked the dinning room and front desk were very friendly, but really have no time to speak of its history.

Beautiful setting for a historic property. Convenient to town. Staff is friendly & helpful.

The Lodge sent me an email two days prior to check in inquiring as to whether I wanted reservations for dinner. I replied immediately and said YES: both nights at 7 pm, When we presented ourselves to the dining room, they had no record of the reservation. Additionally the Lodge called me the day of check in and asked if we wanted to make dinner reservations. I did tell them YES, and had sent an email saying so! There must be some breakdown somewhere..

We liked the location of the place as it gave us a panoramic view of the mountains. The lodge has a warmth that accentuates the whole place and its staff.

I didn’t enjoy my dinner because the menu was limited to what they offered that evening. We did see other menus on the website and we thought we had choices. We did travel with my daughter and she wasn’t able to enjoy any of the food we ordered from the menu. My wife did enjoy the filet mignon and my daughter and I ordered the gnocchi. Not very appetizing.

Such a charming and beautiful lodge tucked away in the mountains. George checked us in quickly, gave us the keys to the lodge tower and told us we might be able to catch the last light of sunset from the tower if we hurried. We did and we were not disappointed. We caught the last of a gorgeous sunset and the cool history and workmanship of an old lookout tower. The hotel is a blast through the past with amazing carpentry, chandeliers, fireplaces and vintage furnishings. It was well appointed with enough modern touches where it didn't feel like somebody's estate sale or an antique mart. We were impressed.

The altitude affected us and huffing up the stairs with our suitcases required a rest! If there's an elevator, we didn't know where it was and it wasn't mentioned at check in.

The atmosphere of this location is amazing. It is a very old, but well maintained space. The history and unique ambiance was well worth the price. Our children loved exploring the tower and the hotel feels a bit like you have gone back in time. Definitely NOT like all the other cookie-cutter hotels out there. This place was a destination unto itself. So cool!!

The restaurant on site books up quickly, but we were able to find a local brewery with pizza and no wait for a table, so that wasn't a big problem. We were also warned in advance to make restaurant reservations if we wanted to eat there. However, the on site restaurant didn't have breakfast hours during the week, only on Saturday & Sunday, which was disappointing.

The locations in the high altitude mountains of New Mexico took me back to a time of turn of the century elegance-simple, and beautiful. The lodge is 9000 ft above sea level. After coming from the warmth of White Sands National Park the cool crisper weather was welcomed. Breakfast lunch and dinner menus were unique . I recommend the pistachio crusted steak with warm green chilis and gravy was pleasing, Our room had 3 windows which looked onto fir trees. It was relaxing to sit by the fireplace, play board games, and dream. I know we will be back.

The location of the town of Cloudcroft itself is a little rough and rural. I liked sticking to trails and natural sites. I don't remember seeing any cinemas or galleries. There was a town museum and a city pavilion.

Staying at The Lodge felt like stepping back in time into a bygone era of luxury and leisure.

No bellboy service. We were traveling light so it was okay to have no help with luggage. Had we had larger luggage it could have been challenging to climb stairs with our baggage.

Beautiful historic building. Very friendly staff. Cloudcroft had a small town feel which I liked. Prices in town were very reasonable. Even saw some deer right on the property. I'm not a big coffee drinker, but it was nice to have coffee and rolls and fruit in the lobby. Also liked the comfortable chairs in the lobby. Nice to have real glasses and bottle water in the room

The last few miles to the Lodge road wasn't very good,

Beautiful property. Our room was a very nice size. Well furnished. Bed was very comfortable. I loved that there was a ceiling fan. Very quiet. The staff was warm and friendly. Did not eat at the restaurant, but was told by others the food was wonderful. We forgot our swimsuits😩Loved that the pool was lit up. Looked very inviting. Gorgeous fireplace in the lobby. There was always a guest in the lobby reading, relaxing. Very comfortable chairs, couch.

This is a very interesting old hotel that has been renovated. It has the feel of El Tovar inside and the rooms are modern and very comfortable. The pool and hot tub were great, and we were allowed to go up into the cupola to view sunset and moonrise. A wonderful place!

There was a bright light on our TV stand that I had to cover with a towel to be able to sleep. The restaurant food is just OK.