Size of King Suite was fabulous. Loved the Rain shower head. The fabulous ever changing choices for breakfast. Smiling faces of the employees. The available laundry after a week long road trip. AND The closeness to Holoman AFB not walkable but less than 5 miles and closeness to the Apartment were family member was living. (Whole reason for the the stay.)

The broken ice machine on my 3rd floor. ( However being fixed however during my stay). Fish tank and swimming pool both out of commission for my stay.

This hotel was beautiful and all of the staff we interacted with were friendly and helpful. It's easy to find and in a great spot to hit lots of dining and go visit White Sands.

The hot tub wasn't functional when we were there, which was disappointing.

Location was good, easy to get around and easy to find.

If I had a working TV the first 2 nights life would have been great!

The staff went above and beyond. They also took pride in their job, you could tell in the way they provided excellent service.

I couldn’t find one thing I didn’t like.

The hotel clerk that we encountered at the front was exceptional. She was so sweet and she was just great!!!!

The pool and the hot tub were out of order and also the Jets in the spa tub rooms did not work.

A bit disappointing, due to rather bland food at less than a desirable temperature.

Please see above.

breakfast was good.

Toilets need to be upgraded to handicap/comfort height.

Cleanliness

Hot tub was not working

I had been in this Hotel before and it was over the top! This time my room was run town

Room was run down. broken furniture

Everything was great.

That the pool was closed. The only thing was that the AC wasn't staying on.