295 reviews
From
$128110 Community Drive, Augusta, 04330, Maine, United States
295 reviews
1/37
Restaurant
Business center
Free Private Parking
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Best Western Plus Augusta Civic Center Inn is a 3-star hotel in Augusta, Maine, United States, located about 2.4mi from the city center. Address: 110 Community Drive. Price starts from $128 per night. Breakfast is offered to guests.
Amenities include free private parking (on-site), free Wi-Fi, an on-site restaurant, a 24-hour front desk, and a fitness center. For business needs, a free business center and meeting/banquet facilities (extra charges) are available. The property is pet-friendly (extra charges), non-smoking, and wheelchair accessible, with air conditioning, a kitchenette, an elevator, and upper floors accessible by elevator, plus free toiletries.
Reviews: 295.
On-site dining keeps things simple with IHOP offering American fare, a convenient option after a day of sightseeing. Pets are allowed on request, with charges may apply.
For business needs, a free business center is available along with meeting/banquet facilities that may incur extra charges, making it easier to host gatherings or meetings without leaving the property.
Practical touches include free private parking on-site, free Wi-Fi, a 24-hour front desk, and a fitness center. Payment methods include American Express, Diners Club, JCB, Visa, Discover, Mastercard, Carte Blanche, and UnionPay, with cash not accepted.
Closest airports
Augusta State Airport
1.6miKnox County Regional Airport
39.7miPortland International Jetport
54.6miBangor International Airport
57.7miRestaurant
Business center
Free Private Parking
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Kitchenette
Elevator
Upper floors accessible by elevator
Free toiletries
Show 6 photos
Suite, Kitchenette
4 Double Beds
355 sqft
Smoking not allowed
Kitchenette
x8
+
x5
More details
Suite - 4 Double Beds Non-Smoking Living Room Kitchenette Microwave Fridge Wi-Fi Full Breakfast is 355 square feet and includes 4 double beds 131-150 width.
Show 10 photos
Room - 2 Double, Accessible, Walk in Shower
2 Double Beds
235 sqft
Smoking not allowed
Private Bathroom
Microwave
Flat-screen TV
Refrigerator
x10
+
x6
More details
2 Double Mobility Accessible Communication Assistance Walk In Shower Non-Smoking Full Breakfast is 237 square feet.
Show 5 photos
King Room, Accessible, Walk in Shower
1 King Size Bed
300 sqft
Smoking not allowed
Private Bathroom
Microwave
Flat-screen TV
Refrigerator
+
More details
This room features a microwave, refrigerator, a flat-screen TV with cable channels, and a seating area.
Show 11 photos
King Room
1 King Size Bed
235 sqft
Smoking not allowed
Private Bathroom
Microwave
Flat-screen TV
Refrigerator
x4
+
x3
More details
1 King Bed Non-Smoking.
Show 6 photos
Room - 2 Double
2 Double Beds
300 sqft
Smoking not allowed
Private Bathroom
Microwave
Flat-screen TV
Refrigerator
x4
+
x3
More details
2 Double Beds Non-Smoking.
Show 5 photos
King Room, Smoking Allowed
1 King Size Bed
235 sqft
Smoking allowed
Free wifi
Microwave
Flat-screen TV
Refrigerator
+
More details
Show 5 photos
Room - 2 Double, Accessible
2 Double Beds
300 sqft
Smoking not allowed
Private Bathroom
Microwave
Flat-screen TV
Refrigerator
x4
+
x3
More details
Show 3 photos
Room - 2 Double, Smoking Allowed
2 Double Beds
290 sqft
Smoking allowed
Free wifi
Microwave
Flat-screen TV
Refrigerator
+
More details
King Room, Accessible
1 King Size Bed
Smoking not allowed
x4
+
x3
More details
Accessible King Size Bed
Suite
1 Double Bed
Smoking not allowed
x8
+
x7
More details
Suite Non Smoking
Accessible Room
Smoking not allowed
x4
+
x3
More details
Accessible
Single Room
Smoking not allowed
More details
7.2
295 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Brittany
10
December 2024
The staff was absolutely friendly, and accommodating. The room was clean, and breakfast was delicious. We didn't stay too long in the room, but it was nice and comfy. The lobby was warm (we stayed during December) and welcoming, and everything was neat and organized. The bathroom was also very nicely done, clean with plenty of towels. Shower was easy to use and very roomy.
Not a lot of places to sit and relax in the room. There was an office chair, and a arm chair, but I like to recline when I relax. Didn't get that, but you don't usually with hotels, so no demerits. Oh, there was some maintenance work happening, (no hate on that, they started around 10/11 am,) and there was like plaster that fell at the start of the hall, and it took a few days to be cleaned up. That's the only thing that kinda erked me.
Ghazala
10
June 2024
I love the location. I drive from Texas to Canada a few times a year ad I make this my stop just because of it ambience and location and service. There is a shopping center nearby to pick up gifts. The location has ample parking and open space around it. It is right off the highway. The next exits have food places as well and I leave the hotel get gas and breakfast and get on my way. I stay here both going to Canada and on my way back. And skip staying at Bangor . I missed breakfast and they let me grab whatever i wanted that was not picked up yet like yogurt, toast and fruit and coffee. That gives them a 11/10 rating for hospitality
I love this place
Elizabeth
10
October 2024
The location of the hotel was perfect as it was right beside the civic center. I was able to have the breakfast, and I loved that there was corned beef hash as an option.
The window in the room I stayed in was unlocked and I was on a ground level room. As far as security goes, it was lacking in that area, and I think that it would help if someone can ensure that those windows stay locked for safety reasons and for the comfort of the people staying there.
Laura
9.1
May 2024
Breakfast was amazing and the staff kept it well stocked, even up to the end of breakfast. We were attending an event at the civic center and then UMA so the location was perfect. DIdn't have to move our car. Such a short walk!
The weather but you have no control over that. The restrooms, normally in the lobby area, were much farther away. Looks like they are shared with IHOP. Not a real issue; just a comment.
Dorothy
8.2
June 2025
Breakfast was excellent. Brenda was a sweetheart. She made delicious biscuits. They tasted like my mother used to make. Andre, the desk clerk was worth his weight in gold. I am sorry if I got his name wrong. He is the one going to Vermont in the fall.
An indoor swimming pool would have been nice.
Benjamin
9.1
July 2024
The staff were all wonderfully friendly and helpful, even when I was walking a crying toddler up and down the halls at 4 in the morning. Efficient, friendly, and professional. I felt like we were in good hands.
Some Fixtures in the room felt a little fragile for a toddler to be around. Access to the patio was not mowed. These were tiny details though. At the price, I wasn't expecting luxury.
Kristen
8.2
December 2023
Staff was very friendly, room was spacious and clean, but the bed was a little hard to sleep on. The breakfast was the best I’ve had at a hotel. There were so many options to choose from.
The bed was pretty hard and woke me up a couple times, and I could have requested another room but I didn’t wanna add another room to clean for housekeeping, so I stuck it out for the 1 night.
Ghazala
9.1
August 2023
Location is great next to mall and Walmart and restaurants. Outside the hotel is a lovely lawn with chairs and tables to sit on and enjoy the fresh air. Everything is clean. Microwave and fridge and coffee maker were all clean and working No bad smells. No dirty carpets or sheets. All was very good. Have extended our stay today to another 3 days
I liked everything
Anonymous
8.2
June 2025
The Buffett breakfast was ok. Things were cold and out of a few things like strawberries for waffles
Where are room was next time I will state disabled so I was not at the last room down the hallway
Larry
9.1
April 2024
Liked the location close proximity to shopping plaza and restaurants. Free breakfast was very good with a variety of choices.
Unfortunately they were going through transition of tv provider and it wasn’t synced up yet.
Airports
Augusta State Airport
1.6miKnox County Regional Airport
39.7miPortland International Jetport
54.6miBangor International Airport
57.7miAirports
Augusta State Airport
1.6miKnox County Regional Airport
39.7miPortland International Jetport
54.6miBangor International Airport
57.7miIHOP
Cuisines
Restaurant
Business center
Free Private Parking
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Kitchenette
Elevator
Upper floors accessible by elevator
Free toiletries
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Visual aids (Braille)
Wheelchair accessible
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Toilet
Toilet paper
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Food & Drink
Restaurant
Tea/Coffee maker
Vending machine (drinks)
Food & drink safety
Breakfast to-go containers
Front Desk Services
24-hour front desk
Express check-in/out
Invoice provided
Private check-in/out
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Heating
Non-smoking rooms
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Kitchenette
Microwave
Refrigerator
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Telephone
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Iron
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Spa
Fitness center
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
American Express,
Diners Club,
JCB,
Visa,
Discover,
Mastercard,
Carte Blanche,
UnionPay
This property does not accept cash.
Does Best Western Plus Augusta Civic Center Inn allow guests to stay with pets?
Yes, you can stay with your pet at Best Western Plus Augusta Civic Center Inn. Simply make a request and be aware that there may be charges associated with bringing your pet along.
What's the check-in and check-out schedule at Best Western Plus Augusta Civic Center Inn?
The established timings at Best Western Plus Augusta Civic Center Inn are: Check-in after 02:00 PM and check-out before 12:00 PM.
Does Best Western Plus Augusta Civic Center Inn provide parking options?
Yes, the Best Western Plus Augusta Civic Center Inn offers free, private on-site parking. No reservation is required.
What's the nightly rate at Best Western Plus Augusta Civic Center Inn?
Starting rates at Best Western Plus Augusta Civic Center Inn begin from $128. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
What are the room types available at Best Western Plus Augusta Civic Center Inn?
The Best Western Plus Augusta Civic Center Inn offers several types of rooms. These include Quadruple Rooms, featuring two double beds and accommodating 4 adults and 3 children, as well as Double Rooms with Two Double Beds, which also accommodate 4 adults and 3 children. The hotel also has King Rooms with either a King size bed or disability access. These rooms accommodate 2 adults and 1 child. All rooms are non-smoking.
What is there to do in Best Western Plus Augusta Civic Center Inn?
Guests at the Best Western Plus Augusta Civic Center Inn have a variety of leisure amenities to enjoy during their stay. They can visit the fitness center to stay active and maintain their fitness routine. The hotel also provides a business center, which is convenient for guests who need to catch up on work or attend to any business matters.
When it comes to dining options, guests don't even have to leave the hotel premises. The hotel features an IHOP restaurant, where guests can enjoy delicious American cuisine without having to go far. This provides a convenient and enjoyable dining experience for guests.
Overall, guests at the Best Western Plus Augusta Civic Center Inn can make the most of their time at the hotel by taking advantage of the fitness center, business center, and dining at the IHOP restaurant.
Are there restaurants located within Best Western Plus Augusta Civic Center Inn?
Yes, the hotel has a restaurant on site called IHOP. It offers American cuisine.
What methods of payment does Best Western Plus Augusta Civic Center Inn accept?
Best Western Plus Augusta Civic Center Inn accepts payment from a variety of methods such as JCB, Diners Club, American Express, Mastercard, Visa, Discover, Carte Blanche, and UnionPay. However, cash is not accepted as a form of payment at this hotel.
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