The indoor heated pools. The location is great also

The walls are very thin so you can hear everything, especially the neighbors right next to you.

The rooms were perfect for our small family especially with the full kitchen so we could make meals and save money on going out to eat! The indoor pool is fantastic and the water was so warm so the kids can play in the winter time! The wood grill buffet is in the same parking lot and it’s delicious!!

The carpet and some furniture need an upgrade

No breakfast at the hotel but gave a free breakfast ticket for the nice restaurant right beside hotel which had so much to choose from on their breakfast bar

Very good room for a family of 2 adults and 2 kids. The water slide and pool was the favorite for both and they both enjoyed the game room.

The shower curtain wasn't long enough, so the floor got wet. Not sure if it was due to the construction but we did one bug crawling on the wall.

The pool was awesome for the kids, they loved it! Beds were comfortable and cleaning staff did a nice job on the room while we were out. Definitely a good spot in Pigeon Forge for the money!

There is some renovating going on, so it's a bit messy I places right now, but they're just making improvements so it didn't bother us.

This is literally our go-to place, they treat everyone well It's very quiet here very clean everyone is very nice on top of that they are pet friendly that is a big plus! Every time we come on vacation we stay at this place they have fair pricing on some occasions it can be outrageous but it's totally worth it!!

I'm trying to think 🤔 I honestly do not believe there is anything I didn't like besides when you tell them a service animal they ask a little bit of questions which what would they ask is allowed but I believe if you have a service , you have a service animal I don't think it's necessary to ask a bunch of questions, no one wants to come on vacation and have to go through that process, definitely after driving All night or day to get to your destination, 😉

The rooms were very large with private balcony.

Was on a floor with lots of children and it was a little loud.

we have stayed here multiple times and we are so happy with the value we receive here. they are remodeling right now, but it was never during quiet hours or in our way. oh and they finally got the elevator fixed - it was so nice to have two elevators working bc for a long time one of them was down.

Silly but we didn’t like the pool being crowded lol. We are used to coming in the off season and it’s not busy like that. Wish the pool was a little warmer but overall it was perfect.

Arcade was nice but it took our money several times. There were drinks left behind by other guests so it would be nice for someone to check that occasionally. Location. Beds were comfy. Nice to have a balcony.

The breakfast was good but a little deceiving in that when you say included a person thinks all inclusive but we were required to pay xtra for drinks & tips. Also, you had to be at that location too early. Most hotels have it until 10:30 or 11. We rented 3 rooms & the doors on one room (3020) would appear to be locked but would not catch so you could push on the door & it would come open. The doors need closers on them. The way they slam is horrible.

The only problem I have is I found out people with jacuzzi rooms were paying 49 dollars per night and people with kitchenettes and fireplaces were paying 59 nightly. Meanwhile we were charged almost double and had neither jacuzzi tub nor kitchenette. Even when cooking through the hotel directly they only offered a rate of 79 per night with neither accommodation. There were only a handful of other guests at the resort as it was off season but finding out how much more we paid for our time as opposed to theirs, it was rather upsetting