Very good business type hotel, good option to sleep before the early flight from Bergamo(if you don’t want to walk to the airport, it is about 15 minutes, the transfer ride is from 4 am!) or to come after midnight and sleep well. Rooms are not big, but very comfortable.

Proximity to airport (impeccable for early or late flight), comfort, effectiveness of staff (very quick in finalizing admin and meeting demands of guests, no queuing, everybody there is in a rush and they know it), and.... breakfast! oh, la la, TOPNOTCH, diversity of food was incredible, totally unexpected for the kind of 'on the road' hotel, and, well, it's Italian cuisine, so just imagine... ;)

Nothing, but important still: a warm recommendation to provide (and get) better, more specific directions to the hotel, it's so close to the airport you notice it as soon as you exit but in between is a motorway, so you can only reach it by foot through the tunnel that I personally couldn't locate, it was night and pouring rain when my flight landed, my mobile phone run out of battery, so I tried to follow written directions provided by the hotel upon booking, and ended up turning around the huge motorway area and parking lot over and again, only to find myself right in front the airport exit, once again, before totally giving up and taking a cab that charged me 20 euros for less than 5mn...:-// So, clearer directions needed.

Lovely modern hotel, an easy quick walk to Orio centre and the airport, with many directional signs which are well placed, making it foolproof. We arrived hot, tired but early, the friendly receptionist let us book straight into our room . Close to the airport, we could watch the planes take off, but there was no noise nside the room.. We slept peacefully on a very comfortable bed. The Orio centre entrance from the hotel is a mere 2 minute walk, and it has a wide range of meal options. We enjoyed pizza and pasta with wine and coffee for our evening meal.

Fantastic bed, super comfortable. Wide range of breakfast choices.

Old an worn furniture. The towels could have been softer, thicker and larger. What was more important for me, though, was that the shuttle does not operate from airport to hotel. Only from the hotel to the airport. Maybe this is in order to leave business to the airport taxi drivers, but if I had known this I would have thought twice about booking here. I ended up walking the tricky way from airport to hotel. I had no euros left for the tsxi and it was after 1am. Not great for a lady to walk alone in a deserted area.

Amazing location close to the airport. We were able to see the airport through our window. Really sound proof room, we couldn’t hear a thing with closed windows. The breakfast was unbeatable, lots of options, including gluten free (cake and crackers) We were there just after Halloween and we got some spooky cookies during breakfast. The bed was very comfortable, the staff very friendly. Nice water pressure in the shower. The Orio center is just on the side, nice shopping mall to walk and eat something, with a big grocery store too. Even movie theater if you want to catch a movie in Italian. Our stay was just one night, but we could go to Città Alta for dinner. It’s very easy to go up with a bus leaving from the airport. And to come back too.

It’s not that we didn’t like, but the water was just cold or super hot. And the inside of the bathtub (where the shower is) is very slippery. You need awareness not to fall. And because it was beginning of colder season, the AC had a limitation for cooling the space. For me was fine, but my girlfriend felt hot during the whole night.

breakfast, room, cleanliness, hotel location, staff; everything was very ok.

the only disturbing thing was that in the junior suite, it is not matrimonial bed, but two single beds pushed together. it can be advantageous because a larger bed is formed. but, in the middle, a difference is felt. I slept with the small childrens, between them, and practically I was in the hole between the beds all night. maybe you can put some reinforcement there. otherwise, it was perfect. we will be back

The hotel is quiet and clean. We received a compliment from the hotel-small macaroons, cookies; and that was very nice, thank you. It is very close to the airport, if you know the patch, it is very simple to reach the airport from the hotel, and the hotel from the airport. Is located next to a big shopping center, nice to spend some good hours there. There is a restaurant in the hotel. We had dinner and the staff were friendly, we got welcome drink.

The hotel took the money from my card registered on booking the day before our stay. During the check in I was asked to pay by card. I was confused as the money were already taken from my card. The person at the reception said that the money were just blocked to grant the booking, but now I have to pay. That was strange as the frozen amount couldn’t be released to be used and I had to pay with other money. Finally they found a solution to use the same money as were taken/frozen.

You literally walk to the hotel from the airport which is huge advantage if you need to make a short stop-over. The room was clean. The soundproof windows are great - almost no noise from the airport and busy road right in front of the window. The breakfast is amazing - savory, sweet options, coffee, juices, almost everything.

Some guests were smoking electronic cigarettes during breakfast inside the breakfast room (not on the terrace or fuori but inside!). I can't tolerate the smell especially during having a meal. Staff once or twice told them to stop it but it was ignored.

Short stay ahead of an early flight. Possibility to walk from airport security controls to hotel reception in 10 to 15 minutes. Shuttle bus available for 5 euro upon reservation. Staff is great and always keen to help. Restaurant is useful and propose good variety of italian dishes for a reasonable price. Rooms are sufficiently big and with all basic comforts. Location is of course a plus being the closest to the airport and next to Orio Shopping Center which offers 100's of services. Did not try other hotel facilities which are available.

good restaurant, while a bit on the expensive side. In general, quality is matched with what I expected from NH.

the only minor problem is as follows: There is an underground passage from the airport to the hotel, which is currently under reconstruction, so people are forced to walk approx 15 minutes, crossing the highway on a green light, and walk through the giant car park of the shopping mall. Still, it is the closest hotel available.