Was a good hotel.

What I didn’t like about the property was u had to put a deposit for the room . They would not take cash and was no mention of a deposit in booking.com .. I drove three hours and almost didn’t stay because of that . Then when I wanted to put the deposit on a different card the hotel wasn’t going to do it . It was very frustrating after along drive and was not happy with the . Person at the front desk after calling the manager and waiting they finnly decided todo it but it would have been nice to know that up front . It hotels require a deposit and won’t take cash it would be nice to know up front on the website. I have used booking.com for hotels and stays all over this was the first time but would like to know up front .

The room was great! Clean and big, was able to plug in Playstation, it was quiet, everyone was nice, everything worked, hot tub and pool were perfect Temps, the bed was more comfortable than most hotel beds and I dont often find many beds that are comfortable due to chronic pain usually im tossing and turning even in my own bed but there were only a couple times I found myself having to move around a litte cuz my hips were hurting, even the couch bed was fairly comfortable for what it is and we only layed on it to watch tv at night before heading to bed. Plenty of pillows and sheets for the couch bed. Extra pillow cases. It's the best hotel iv stayed at in a long time and at that price I definitely would go back this will be my go to grand rapids cheep hotel. Breakfast was good eggs, sausage, waffles, bagles, toast, cereal, juice, a decent selection of food and spreads all for free and it was still hot an hr before end of Breakfast. The AC and heat worked great, the AC worked so good even in 90°F weather. It said online that the hot tub wouldnt be running but to my surprise it was perfect temp and the bubbles were nice and strong. I honestly did not want to leave if I had the money I would have lived there. The fitness center has a tv and free weights.

The pool is a bit shallow only goes to 5ft and I'm 5'3 it didn't even come up to my chin at the deepest part. Wish I could have brought my cat.

This was the second time my husband and I stayed at the hotel because we are moving to the area. The good tasting breakfast offered several choices and was served hot and fresh. Each day, something new and different was served and there was a good variety. The staff kept track if something was running low and was very prompt in bringing out more for the guests. The reception staff was very friendly and ready to assist in any way. I appreciate getting a good sleep and a good shower in a clean, comfortable, and quiet room.

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The shower was very spacious and the room was organized very well. The continental breakfast was nice as well. Everything was well stocked and area kept clean.

The only thing i wasn’t the biggest fan of was the bathroom barn door. It was a good 3/4 of an inch away from the wall and didn’t lock, which is fine if you’re alone in the room. But offered little privacy to anyone who might be bathroom shy.

It was easily accessible from the highway. The pool was great for families. The continental breakfast was delicious and had different warm options all three mornings we stayed. The room set up was really nice. We had a pull out bed, a fridge and microwave in the room, which made it easy to be comfortable. There are a lot of food options in the area, close to a lot of parks, the zoo and family activities.

We chose this hotel for its location, as we went to Grand Rapids for a concert at the Van Andel arena. It was perfect! Just a short drive into town. Country Inn was everything we needed for a comfortable stay. Warm atmosphere ( thank you Johanne!), very clean and cozy, great room, comfy bed, delicious hot breakfast, pool & spa! Even a late check out so we could avoid the icy morning road conditions. We'll definitely stay again when in the area.

Friendly staff at reception, easy access off highway, well lit parking lot, complimentary room upgrade

Hard to see where to enter when1st arrived. Maybe a sign by driveway entrance would help (or if there is one, make it pop more).

The facility is very clean. The lobby and rooms have an impressive welcoming atmosphere. The staff was friendly and helpful. Our room and bedding/pillows were very clean and comfortable. The location is conveniently located to many restaurants and retail stores.

I didn't like that the bathroom door is what I can best describe as a top hinged rolling stable/barn door and did not provide adequate privacy. There was not an exhaust fan in the bathroom and it would be nice if pool hours could be extended past 10pm to accommodate adults only.

I don't understand why this hotel is only rated a 2 star. It's very clean, convenient and serves breakfast. ALL STAFF members were very friendly.

Clean pool, easy access from road. Staff was really nice.

Wished there was an public area where we could of ate our dinner. Had a group of 10 ordered pizza and we had to eat it in our room Bathroom door was a sliding door and if someone walked by could see right inside.