This place is amazing. We absolutely loved the staff. They were so helpful and friendly. Always had a smile on their faces. The rooms were clean, and the beds were super comfortable. Also, they are pet friendly, which was a huge plus for us. They have a pool (it was broken when we arrived but got fixed during our stay and we were able to use it). Our kids loved the pool. Overall, the hotel was very clean and quiet, and we felt safe there! Special shout out to Jack and Connor for going above and beyond for our little family.

The only thing we didn't like was the breakfast. It was the same thing every day (we stayed for 10 days) and didn't taste very good (especially the eggs and sausages). The bar was not fully stocked, but that was not a deal breaker. :)

Plenty of places to eat within 2 blocks and stores for anything you may have forgotten. The room was very spacious, but a small table would have been nice to play cards and eat pizza at.. . The bathoom and huge glass enclosed shower was great and plenty of hot water! I had out patient surgery and had to be at the hospital at 530am. We were back to the hotel by 1030 and checked to see if there was anything left from breakfast( coffee or a bagel) everything had been put away. The man behind the desk offered to go get me something from the kitchen. I had stuff in our room to snack on but he was so kind!

We had read reviews that made it sound like there would be more to offer for breakfast. Im diabetic and need more protein than carbs. Only thing I could find that had protein was a hard boiled egg and bagels with peanut butter or cream cheese. Everything was good though, they have a waffle maker and big pot of yummy oatmeal. There wasnt really anything we didnt like! 🙂

•Great location! •Beds & free continental breakfast not the best. •Half sized pillows - ridiculous •Definitely needs a hot tub •No variety of sugar-free coffee creams along with only having dark hot chocolate-definitely needs milk chocolate as well! •Poor woman working to keep everything refilled couldn’t keep up which made everyone’s wait twice as long!

Little guy working check-in Friday, 4/18/25 was not friendly or helpful‼️ Not the right person to have working for motel/hotel check in @ all!

I enjoy everything about this hotel. My TV stopped working after the 3rd day, could of been because of storms the night before. Called down to front desk and the friendly and awesome Kyle politely checked a couple spare rooms to which their TVS were working. Kyle offered to help me switch to a different room or offer me with special points. I changed rooms and 5 minutes later Kyle was at my door with different room cards. He also offered to help me transfer my luggage to the new room. Great service as always.

There wasn't anything I didn't like

I loved my room! Spacious and comfortable. The hotel was clean, no funny smells walking to our room. The ice machine was clean and free of buildup! The bed was a little hard for me but my husband loved it.

The Hotel computer was down when we arrived, it took over an hour to get checked-in after a long drive. We were only offered a bottle of water. We were tired and hungry. The breakfast was not good. The eggs were wet and cold, sausage was rubbery, yogurt was poured into a bowl and looked like vomit and was played with by a unsupervised kid. I grabbed a bagel and called it a day.

The room was spacious and very clean. Parking was easy and the hotel was very quiet. It was close to the expressway.

The air conditioner was very loud. I wish there were usb charging ports on the bedside table. The gym and pool closed very early so we were never able to use them. Breakfast wasn’t available one day due to a kitchen problem. I was there with my family of teenagers and so breakfast was important to the budget. They would only reimburse us $10 (which they ended up forgetting to do). Going out ended up Costing us a lot more than we budgeted for.

The breakfast was surprisingly good for an affordable chain hotel. It was included in our price, and we just tried it out of curiosity. Everybody in our family found something they liked. It was convenient to sit outside as the weather was nice, and our dog traveled with us. The room was big enough for the 5 of us plus dog. The beds were comfy and the blackout curtains pleasant. The heated indoor pool was a big hit for our children.

The toilet made a strange noise after each flushing… The passway from breakfast room to the outside table was almost blocked by a table and chairs. It made maneuvering breakfast difficult. In addition, the hotel key didn’t work for the door between breakfast room and outdoor seating area, which made enjoying breakfast a bit tricky…not a big deal if you don’t want to eat outside, obviously.

We chose this hotel because it was close to Grand Rapids, without being right in GR. Building is newer, everything was clean, room was good size, shower had good water pressure and fast drain, great location, indoor pool, workout room, good breakfast bar, easy access to main roads.

Room door is noisy, bathroom door is very close to toilet (small bathroom floor space), no microwave in the room (but had microwave available in breakfast area).

Everything was really clean and nice.

I find it quite strange that there was no microwave in the room and you have to go downstairs to use a community one. For a “nicer” hotel this is weird. We travel for hockey tournaments and usually pack our own food for allergies and it made it awkward to need to bring down a families worth of food daily to heat up.

Always a great choice when we are in the area! Clean and comfortable with a great staff. Thank you for a nice stay.

The lobby was under a remodel. No food or drinks were available like during our past stays. I'm a little disappointed that we didn't get a heads up about it when we booked? Breakfast was still served and was good!