Hotel staff were very friendly and the rooms were clean. Stayed with friends and kids. Staff accommodated every need we had. Kiddie pool was not open, but we all had a blast swimming in the other pool and hot tub. Will definitely be back.

Breakfast was delicious, but there weren't enough plates, cups, napkins, or bowls. We had to constantly ask the front desk for items.

They offered a nice selection in options, and the bar worker was very friendly and accommodating. Clean and inviting facilities, and they had cartoons on the TV for the kids.

They had quite a few equipment issues, so no specialty coffees were available or fried potatoes. They were out of alot of the food options, so that did affect the nice selection on the menu. Short staffed, so that did cause a LONG wait to get served.

The rooms were clean and the beds were comfortable.

My husband had very little warm water for his shower. My son showered earlier and his was fine. Also, we were expecting breakfast to be available according to our booking, but it was not. There were a few items available for purchase only. We were told at check in that there would be complimentary coffee, but when we went to the lobby to get some, it was out. Our friends experienced this as well. We talked to the staff at the desk and someone did start more coffee right away. They also gave us a few extra k cups to use in the brewer in the room.

Wonderful facility. Great pool. Nice rooms. Staff was very friendly.

Well, this may be the new trend but no one serviced the room while we were there. Don't care if the bed is made but fresh towels and refilling the coffee supplies and a few sundries would have been much better. Coffee was available in the lobby but if your room is on the fourth floor and you like a cup or two before facing the world you don't want to take the elevator down to the lobby for a cup before your shower.

The facility was really clean. They offered a really nice breakfast for five dollars. The pool area was really nice. The room was spotless clean

The mattress on my bed

Customer service the attendant was amazing fixed my problems right away to get us in our room

Wasn't notified til we got there that the water park part was down

My room was clean coffee was available

I am handicap I need a step stool for the bed. Room was not ready until about 5 pm so I couldn't settle in. The hot tub had a ring in it so many people pool need more clorine

It was very clean

Only complaint is part of the pool area wasn’t available, I feel like it should have been discontinued price.

I love the swimming area and the new room renovations , very neat and clean. Its just i brought two rooms and paid to be reserved and when i got there my room was not available or cleaned , eventually a 30-45 minutes later everything was taking care of but the two rooms were on a different floor even though i reserved them to be together. Will i come back. Honestly i don't know and I will talk about that experience we had good and also the bad ones.

Getting our room was a huge problem and money was taken from acct and put in notes by a staff that the card # was wrong. When the other staff finally got my mom to use her card again that's when another staff realized when she swiped the card the $100 payment was there. It made my family thing your employees will steal money. That's another reason we will not come back .

I love the location and I like the staff very friendly. Cleanliness comfortable beds and pillows.

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