Great fitness facility and staff. Nice layout, rooms well appointed. Shower in particular was nice.

Breakfast wasn’t great. Housekeeping-it was apparent that this property is a wonder place to work and that the staff enjoy working with one another. This is wonderful. However, it also meant that there were animated slightly loud conversations between staff in the hallway. I found it difficult to sleep during the day due to the hallways noise. Not everyone sleeps traditional hours.

The hotel was clean, Breakfast was very good and well stocked and the management was very tentitive. The surrounding area (parkinglot) was well lit up, and felt secure even at night. The rooms was spacious, clean and well kept, the room to room noise was almost none.

The parking area is a little small, spaces are very few for the amount of guest able to stay. water pressure was a little low, could be due to the faucet and shower head used.

I love the breakfast fare. over and above the standard with steel cut oats, sausage, berries with vanilla yogurt and bran muffins. Complimentary coffee and tea in the lobby and lots of tvs with a variety of programming to watch there. The beds are super comfy and showers get an A+. Good programming on tv. Good Indian restaurant across the street. Really enjoyed the stayed.

Others mentioned the odor in the lobby. That can be easily remedied with ozone treatment in the pool area. Call the experts and get get er done.

They accept pets

-A very small selection for breakfast -Pet fee. -I do not like Booking due to the pact that I do not know how to get in touch with them. I booked for 4 people but only had 3 people stay. I wanted to be reimbursed for the one person but I don't know how to do this. There is no phone number that I could find. - There has been other incidences also in other Motels/Hotels that I was out money. One place even booked the room out from under me and I had made reservations months ahead of time and I even had my conformation papers with me and they still could not get my room and they still charged me for not showing up.

The breakfast at this facility was very good and well kept. the location was a good location, easy access, close to resturants and shopping and close/easy access to main highways.

the parking area is a little small if the motel is heavily booked, In the room I was in the HVAC/thermostat was not working correctly it would get stuffing brfore it kicked on then it would get cold before it shut off (it was about and 8-9 degree variation in temp.

My grandchildren and I enjoyed the breakfast. The breakfast staff Cynthia and Candace were amazing. Cynthia helped with one of my grandsons because he had spilled his drink.She was very attentive and down right polite. Everytime I looked up Cynthia was cleaning the breakfast area. The area was exceptionally clean. The head housekeeper which was an older Hispanic lady was awesome as well. She made sure that we had enough towels and other items. I can't remember her name but she wore an olive green outfit.

I was soo impressed by Hyatt Place Waco South! My first impression was especially significant -- walking into the lobby, I was blown away by how artfully designed the space was. I genuinely enjoyed walking into the hotel at the end of each day.

Really, the ONLY thing I liked less was the fact that there was a locked cabinet in my room (I'm assuming some sort of utility closet, possibly housing internet routers or something?) that occasionally made loud humming sounds. However, I really only noticed this on my first night, and it seemed to get quieter over time, to the point that I didn't feel a need to ask to move. So it was really a small thing! :)

Things I liked: The heated pool, the breakfast biscuits, and the mall is right next it.

We had to change rooms due to the refrigerator was iced over just to see the new room had a refrigerator starting to ice over. We needed the refrigerator for my mom’s medicine and grandson’s food cause he is a picky eater.

Breakfast was good the one day I ate there, my parents ate every day and lived it.

I was in room 414 and had no issues, my parents were in 418 and they took a few bed bugs home with them, we are sure that’s where they came from. I travel with my own linens and live out of my suitcase, my parents slept on the hotel sheets and used the drawers to store their clothes and ended up with a small amount of bed bugs going home with them, we are positive this is where they picked them up. The cleaning needs to do a better job, don’t just make a bed but check it for bed bugs before putting sheets on it. Other than that, my room was nice, in both bathrooms the floors could have been cleaner, they are not being swept.

Breakfast was good, especially for our picky toddler. The rooms and bathrooms were clean. The staff was helpful and courteous. The hotel is in a quiet, newer neighborhood with shops and eating nearby which ended up being really convenient the longer we were there.

For a newer hotel, it seemed to already have some weird structural issues. Our room had a big crack that had obviously been repaired (albeit, not well) in the ceiling, as well as some cracked tiles and doors that didn't hang correctly in the frames. We also noticed that nearly everyone had issues opening and shutting their room doors because it would stick, and would have to slam it shut or force it open, which really just added extra noise especially in the early morning and late evening more than anything else. Nothing that bothered me too badly, but it seemed weird to have old hotel issues in such a nice and newer looking hotel. We also had to consistently ask for towels at the pool because there were never any clean ones there.