The overall vibe - lovely music playing (including a March) and fitting NOLA spirit. the staff were very helpful specially the lady in the reception and the ladies at the dinner. Spacious room and amenities. Free cold beverages at certain hours. Very clean.

Booking advertises it as “breakfast included” - this is misleading. There is an allowance included which means the client must pay a lot of attention not to exceed such allowance (we did on the first day). It is not “full breakfast included” as stated. In fact, depending on the choice of the menu food, along with a simple drink (coffee), we would easily exceed the allowance. Breakfast is good but it is served slowly, so if you are in a rush, allow plenty of time to be seated, order and be served.

Everything was amazing from check in to check out!! Deaveon was awesome and very kind!! He was very knowledgeable and continued to ask if we needed anything during the stay!!

I was not able to shower, I only stayed one night I got up to shower and the water was freezing it would not get hot for anything, I turned the knob over to the hot and the shower started to make a loud drilling noise like someone was doing construction. I did inform front desk on check out but she didn’t try to say she apologize nor did she offer any additional assistance! I also left my flat irons in the room and was given a website to report it and I never heard anything back from the hotel

Location is great, hotel decoration is fabulous, room was spacious and staff were kind.

The hotel needs to sort out how its advertised through Booking.com. I booked my stay with Booking, including breakfast but when I got to the hotel, I was told that we would be given a daily breakfast voucher of $30 for breakfast(for 4 people) instead of full coverage as per booking.com. This was disappointing and did not meet our expectations. Although the hotel kindly increased the daily voucher allowance to $70, it needs to agree on a clear representation in booking of what "breakfast included" clearly means so that it meets clients expectations.

From the moment I walked in to Kimpton - Fontenot, each time, I took a deep breath and the smell was lovely; I looked around and someone greeted me with at least a smile; when I went in my room I felt both comfortable and luxurious. I find it very strange to say - but I love this hotel. I thought hotels could be bad, good, or great; meet your needs or not; have extras... but LOVE a hotel? Yes. I have zero complaints. The bed was super comfortable. The room was big and there were drawers and surface areas for keeping things; there were outlets and USB for charging; even robes -- and even an umbrella! The cafe even has ICED coffee and iced tea as part of the morning 'coffee' for hotel guests. And the coffee is delicious. And there were a lot of extras - like wine hour - and I would still LOVE Kimpton without these. The exercise is also good - not tiny, has a variety, has yoga mats. Another extra - cool damp eucalyptus cloths to cool down. There is too much to cover everything. 6 out of 5 stars :)

I'm sorry - I can't think of a thing!

The property was well maintained with a chic retro feel to it. I loved the location which was close to the French Quarter but still had enough distance from some of the daily and nightly partying.

My only recommendation is hotel guests should be better informed regarding the need to use your hotel key in the elevator to select your floor. I love the security measure however there were several quests ( like me) who rode the elevator aimlessly not realizing I had to tap my key. Posting this information may alleviate some frustration.

if you take BB option, the hotel credits $45 towards your account per each night of your stay, and you can use this money to pay for breakfast or brunch (till 1pm) in the hotel restaurant, which is actually a-la-carte. You can order items for take away

breakfast waiting time, and since it is a-la-carte restaurant you are expected to tip even if you paid for BB option

The decor and ambiance of the hotel was amazing. Our room was immaculate. The staff were friendly and always helpful, answering questions and providing recommendations for attractions, restaurants etc. We will absolutely stay here again. We plan to come back each year for our anniversary.

The ice machine was in a different tower, which was wildly inconvenient. Staff did bring us ice, so that was great. And there was no iron or ironing board, which never happens in a room, but again the staff brought it to us. So no complaints.

Everything was lovely about our stay. We chose the hotel for it's location. Staff was helpful. Valet parking is expensive ($62) but you can use the parking lot across the street for about $40 a day. Beds comfortable and we had a view of the bridge. No coffee maker in rooms but complimentary coffee available in the lobby in mornings.

Lack of coffee maker in rooms..

This hotel was perfect for a weekend getaway, very close to the quarter but far enough to not be in the hustle and bustle of it all. They are a pet friendly hotel which was very important to me being that i was taking my pet with me. I felt the hotel was safe and secure enough to leave my pet in the room when i needed to. The room was spacious and very comfortable.

Again, if traveling with a pet, just note that the lobby/valet area can be quite busy at times, so might be a bit chaotic when trying to check in and out. Otherwise no real issues with this hotel, I would stay here again.

The location is great for both Convention Center and visiting the French Quarter. The staff was always nice and caring. If you have breakfast included, it works like this: each day you get a $45 coupon that you can redeem in the hotel's restaurant for breakfast or brunch (till 1pm). It's enough to have both a breakfast and a light lunch. The breakfast is a-la cart with waiter service, so be prepared to tip. Hint: you can use the remaining amount of the voucher to tip waiters!