Spotlessly clean. Friendly staff who we recognised from previous visits. Proximity to El Campello TRAM station. Elevated position gives good views from higher floors. Plentiful breakfast. Proximity to supermarket (Mercadona). We have known this hotel for a number of years: overall impression is that maintenance has improved considerably. Modest swimming pool is well looked after. Not the place for a hotel-based holiday but a great base for excursions and the nearby beach.

It's on a hill in a residential neighbourhood with a long flight of stairs down to the principal road and shops / restaurants / beach. Taking the elevator to the swimming pool level and then using a side door reduces the stairs by two thirds, but it's still not a good choice for those with impaired mobility. On site restuarant only serves breakfast. (The sister hotel on the beach front serves lunch and there is a wide choice of restaurants along the promenade).

-Excellent location in a nice, quiet residential area, a short walk from the beach, restaurants, shops and town centre. - We loved the view from our room on the third floor. We could see the town and the sea from our bed! - Very nice swimming pool area with plenty of lounge chairs. - The parking is right underneath the hotel, with direct access to rooms. - Everything was very clean and well-designed. - The bed was very comfortable, the room was quiet, and we slept very well here. - It was nice to have a mini fridge in the room.

- The hotel seemed a bit understaffed, with staff having to run between the reception desk and the cafeteria to serve customers. - A bit more shade around the pool area would have been nice. - The little balcony gave us a lovely view, but unfortunately was too small for a table/chairs.

Location was very good for everything, bars restaurants ,beach,tram stop, supermarket ext. The staff were very polite and helpful ,when we asked about the tram stop to Benidorm the guy even came outside to point it out to us.. Didn't eat or drink at the hotel so can't comment on that. The room we were given was large with a large balcony and great sea views , great value for the money, The WiFi also worked well during our stay .Enjoyed a great few days in campello .

Would not recommend for some people with mobility issues, simply because of the area of the hotel .lots of steps at the side of the hotel down to the beach,but you can avoid them by walking a little further .As with a lot of hotels needs a little T.L.C.

I have stayed at Gallo Roja many times and I enjoy coming back time after time. The breakfast is always enjoyable, and the rooms and public areas always spotlessly clean. The location is good and the views outstanding. This room had great views looking eastward and most morning the sunrise was spectacular. The other facilities include the bar and restaurant, and I made good use of the pool, The underground parking is a great advantage. With only a short walk to the beach and promenade it is well located.

I have no dislikes or negative comments.

Nice room, excellent bathroom. General comfort and cleanliness were good.

TV could have had some English language channels. The breakfast was disappointing and the dining room decor rather tired. After ther first morning we went out for breakfast. The pool area (although out of use in winter) was rather plain, poorly designed and would have been disappointing in summer. There are a lot of steps needed to be negotiated up to the hotel from the sea front and main road although we found that the room key operated a useful gate at -2 garage level to minimise use of the steps.

Rooms were very clean. The hotel itself is in a good location and we were on the 8th floor so had a fantastic view. Breakfast was a leisurely affair and the lady who attended the breakfast was particularly lovely. Fridge and hairdryer provided as well as toiletries and beds made up and towels changed daily.

the location of the hotel is great however probably not suitable for anyone with mobility problems due to access being up a hill. Was disappointed that there was no cooked food at breakfast, however the selection which was available was fresh daily.

The hotel's location and sea view are beautiful. The rooms are clean, with crisp white linens and towels. Heating, a refrigerator, and a balcony with a sea view make for an ideal stay. #219

However, the check-in process was very unpleasant – the receptionist was rude. Instead of explaining that parking was not included (we had stayed here a couple of weeks ago without a reservation, just walked in and got a room, and parking was included), he became agitated and bluntly said we couldn't use the parking. Such communication with guests is unacceptable. However, we easily found street parking nearby. Another downside was the lack of blankets in the room. Yes, the heating works, but it's noisy and dries the air, and it's cold under the thin sheet. Also, the internet – it only works in the bathroom and by the door 😂. Nothing loads in the room.

The property was spotlessly clean and the staff were so friendly and helpful. They weee brilliant with my children and made us very welcome. Nothing was too much for them. Showers were amazing too! Location excellent. 3 mins walk from beach, walking distance from town centre and harbour and Roman baths. 6 mins walk from excellent tram service

Decor a bit dated but everything in good condition and worked well and just so clean!

The location was excellent, just a short walk from the tram station, which goes right into Alicante and in the opposite direction Benidorm. Also the hotel is only a five minute walk from a beautiful beach and restaurants. We had continental breakfast included, plenty of choice and everything was lovely. Our hotel room was immaculate, comfy beds, small fridge and a lovely view down to the sea. We stayed here for the San Juan festival , fireworks and beach parties, lots of families .

Standard room, quite spacious, with a side sea view, basic bathroom amenities, refrigerator in the room. The room was cleaned every day, there was always a feeling of cleanliness (especially nice considering sandy beaches in Alicante). For Alicante this is the best value for money, would definitely stay there again.

I agree that this hotel is more suitable for 3 stars. Do something with Wi-Fi! It doesn't really work in the rooms.