The room was very comfortable, it was hard to get out of bed on account of how comfortable the bed was. Breakfast was really good, had a great selection of local cuisine as well as western food. We had dinner in the restaurant - pasta and steak - and they were very delicious and filling. The amara spa was also fantastic

There was a kitchenette in the room but there were no pots and pans for us to cook with. We instead went to the restaurant for dinner, which was really great btw

I have arrived late. At the time of arrival the kitchen was about to close. I would like to thank the Lobby Manager, Ms. Ghulzhan who helped me to check in and she made arrangements to place an order for a meal with the kitchen, before I was checked in. Excellent service from the team and from Ms. Ghulzhan. Good breakfast, fast wifi. The room is clean and comfy. The Hotel has a Spa and you are advised to book in advance.

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The Rooftopbar is outstanding. And life-music. Incredible view. Delicious food. Very silent area. Incredible breakfast with buffet with classic Kazakh food and also intercontinental breakfast. Delicious and with the incredible view it tastes super. Dinner with sunset 🌅 and music. Simply one of the best hotels in Astana. Clean pool, clean SPA. And the absolutely best THAI massage ever. You feel your bones again and feel 10 years younger. (For 2 days).

Please buy bread from La Creme cafe. Baguettes 🥖 and bread.

Facilities of the hotel, quality of the room and furniture are quite good. Reustarant upstairs is not bad, but not reserve rooms at 5th floor because of caraokee. Gym and spa are good, however spa is not for free.

Only single elevator for 5 floors is a problem. Location is a pit unfavourable, because of constant traffic jams if you go towards center, or right bank.

comfortable, great staff and good value. A bit of a walk to attractions nearby but worth it.

Spa was closed due to construction Cloud Restaurant on the rooftop had a great view. Food was good. Some staff were excellent. others not so much. Silly issue with asking for juice wound up spoiling the experience for me. They charged me $5 for a liter of juice instead of giving me a glass. Not the biggest issue I’ve faced but it was definitely petty

Amazing apart hotel with Spa, rooftop restaurant (highly recommended, food is fantastic) and perfect service. If you need cutlery/dishes, just just contact the reception and they will bring everything. Small supermarket and pharmacy is 10 mins walk, 30 mins walk to the city center. Free parking. Breakfast has various options

Everything was great!

Great Welcoming Staff & Supportive Dana & Amir ... Free available bicycles for Hotel residents. Breakfast and food restaurant is location at top floor with nice view. Swimming pool & Steam Hammam are free for 3 hours daily

Although the Bathroom is very clean and has all needs ... But there is a sewer Smell leak in Bathroom ... I brought this to their attention and they worked on it.

I was welcomed from the moment I arrived till the second I walked out and said goodbye All of the staff were helpful and friendly and full of information

It was all perfect!

Everything was over the top. Excellent place to stay. SPA with Hamam, sauna, and pool were extremely pleasant.

Nothing at all.

After long hours of trip it was very relaxing to use the spa and the pool. The breakfast was also amazing. The rooms are clean and very spacious.

The noise of the fridge, the location is a little challenging to reach.