Beautiful setting, lovely style, the apartment was lovely, views amazing

One member of staff didn’t make us feel that welcome. We came back from a long day in the mountains and saw the sofa in the restaurant and thought it would be nice to have a drink there, the lady looked at us and spoke to us as if we were doing something really wrong. She then said ‘no, no, no, no rather patronising, offered us a table but we decided not to do that because of her attitude towards us and we then went up to our room. Most hotels allow you to get a drink downstairs, why is there a sofa there if you can’t sit on it? We were confused and felt like we had some something wrong, she wasn’t that friendly the next morning either at breakfast. Apart from that everyone else was very nice and we enjoyed our stay.

This accommodation surpassed our expectations. We chose to stay here as Interlaken was far too expensive and so we chose to stay at another location along Lake Thun and this turned out to be a great fit for us. The accommodation was quite small but our little room had a fantastic view. A small but mighty fan was provided for the heat waves. The included breakfast was sufficiently varied. The hotel evening restaurant was fantastic with so much choice. ( I would advise booking your table however they managed to squeeze us in!) The main selling point is the beauty of the location. You are basically as close to the lake as you can be. There is a shaded walk to the next town of Faulensee. If you're a keen walker you can walk to Interlaken however there is a brief train which is far quicker or if you fancy it, a boat which arrives basically at the hotel door! A dip in the lake is a must!

We were fortunate that a storm helped cool the air in the evenings as the hotel does get very warm so be aware of this! You will be warm in the summer, but the windows do open wide! The fridge is pretty pathetic so if you have anything prone to going off I would not rely on the fridge to keep it cool.

The view from our room window was pretty! We had a nice view of lake thun. Pity it was cloudy, foggy and rainy the days we stayed in Spiez. Love the breakfast too! Although it's the same food variety, I find myself enjoying the food as it taste very fresh and delicious.

Just that it's an uphill hike if u miss the bus (which only comes once every hour) to the train station. So we always made sure we make it for the bus. Bus from station to hotel ends quite early so if u stayed out a bit late, you have to walk about 20 mins downhill back to the hotel (which isn't too bad). Shower cubicle is abit small.

Location is a perfect 10. Terrace is to die for. Staff were very helpful Very clean Good nice

No aircon; decor is terrible; no style; nothing Boutique about it at all. Furnishings muddled and pointless. Like someone said they didn’t need a design or designer to shape the place! Midges ate us at night as too hot to not have the windows open. Staff were lovely and tried very hard but management/leadership seemed clueless. It seemed as if no one knew how to make a hotel and restaurant run smoothly. Despite this, the good points ensured we had a nice stay!!

the best hotel ever❤️ they upgraded us to a room with balcony! (because they said it might be really tight with the baby cot) bathroom and room was very big clean and warm. kitchen was will equipped. there were a dishwasher that you can use to wash your dishes. bus stops at the hotel front door. it comes every hour. -no elevator- but the reception man helped us with luggage . there was an elevator chair for the handicapped. the breakfast was amazing! lots of choices bread milk fruits nuts cake. free coffee corner (espresso milk and sugar) available all time! the view was breathtaking!

Very clean, beautiful balcony, romantic lake, yummy breakfast and dinner, staff were ALL great. We really liked our waiter at dinner. Their restaurant is fancy. This was my husband's favorite hotel we stayed in on this trip. Superb location right next to the water.

If they told us where to park in advance, I did not see that. It was confusing where to park our car, but the nice receptionist came out and showed us personally where to park. A photo of our parking options in advance would be helpful.

Restaurant food quality was excellent, fair prices (by Swiss standards). Staff were attentive, despite the restaurant being close to full! Jovial relaxed atmosphere throughout the hotel & restaurant! Our 2 bed apt had 2 balconies, one which allowed us to see sunrise over the mountains from our beds. Lovely to sit out on the balcony & watch the sunset.... castle & church light up by night was also nice. Apt cleaned daily, which surprised me.. Great value for money! Would highly recommend, we'll be back...

Really minor but it's worth noting that it takes approx 5 mins before hot water is available in the shower, once you know then its no issue! Plenty of hot water at a decent pressure, after the short wait...

The views from our balcony were wonderful. The room was comfortable and had everything we needed. Our flight was delayed and we didn't arrive until after check-in finished. I messaged ahead and was given told how to get in if no one was there. Someone waited until we arrived at 11.30 pm. There appeared to be some form of air-conditioning but we didn't need it.. Breakfast was very good. The scrambled egg was delicious. We would happily stay there again.

Nothing. We could easily walk to the station each day but with cases we did need to use the hourly bus.

every thing .. its a stunning location right on the side of the lake , lovely views across the lake and of the mountains while having breakfast or evening meals , restaurant right next to waters edge , great food , and staff very helpful , lovely walks , and swimming in the lake , room had a balcony which looked out over the lake and up onto niesen mountain ,, good location for public transport ferry port right next to hotel .

down side its popular , lots of foot passengers for the ferry and restaurant is very popular on evenings make sure you book in advance ''its worth it ''. car park at hotel is small 5 cars max ..but there is a carpark just up street 5 minute walk .. hotel rooms are nice but beds are little hard for my liking and no usb ports anywhere in room ?..

From start to finish a fantastic experience. Check in was easy and quick and we were provided with complementary travel passes for the bus network. We'd booked an apartment and the first impression was spotlessly clean and very well equipped. Both bedrooms opened onto a large private balcony with outdoor furniture and an amazing view over the lake at one side, the marina and town on another and mountains on the third. We then went down to the restaurant for dinner. To be honest we intended going somewhere different every night but the food was so good and reasonably priced (for Switzerland) that we ate there every night. Breakfast was impressive - there's continental and then there's breakfast here. The variety and quality was excellent. The staff are really good, at tentative, polite, welcoming and good humour - the perfect mix. It's perfectly placed - quiet in the evening when we were there but busy in the day. It's well connected, a 10-minute walk to the railway station with an hourly bus service if you want and next to the jetty for the lake cruises. We were only there for 3 nights but didn't want to leave - we will be back.

Absolutely nothing